Sat.May 20, 2023 - Fri.May 26, 2023

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How to Elevate Guest Experience With Dynamic Menu Changes

The Eat Restaurant

In the competitive restaurant industry, understanding menu design psychology can greatly impact a guest's experience and help you manage your restaurant better. One interesting aspect is how the name of a dish affects how much customers are willing to pay. Surprisingly, research shows that customers are willing to pay up to 15% more for the same food item if it has a fancier name.

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Promotions and Loyalty Programs Are Key to Coaxing Diners

Modern Restaurant Management

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. “As budgets are tightening, restaurants must acknowledge that eating out is becoming a luxury,” Provoke Insights President Carly Fink told MRM. “Establishments should ensure that the experience is worthwhile to the customer with high customer service and great food.

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Why Your Restaurant Floorplan Matters

Restaurant Engine

The floorplan of your restaurant sets the tone for your restaurant. You may know that the overall customer experience at your restaurant is what brings people back to dine with you time and time again. And you also know that the food and your customer service are a huge focus for you and your staff. But did you know that your floorplan and the layout of your restaurant also affect the overall customer experience?

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TECHNOLOGY AND RESTAURANT CULTURE

Culinary Cues

Part One: THE GOOD, THE BAD, AND THE UGLY It is an underlying question for the ages: “Is technology good or bad?” The answer is a resounding “yes” to both. So, the question we should be asking is: “Are we controlling technology or is it controlling us?” I just listened to a podcast from Dr. Sanjay Gupta, whom I think we all know of, as he wrestled with the impact that technology has on his own three daughters and society as a whole.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Boost Restaurant Sales & Traffic with Customer Feedback

Black Box Intelligence

The most successful restaurants have mastered how to increase restaurant sales. But it’s a constant challenge. Restaurant customer trends change, food and supply prices fluctuate, and new competitors pop up every day. The key to overcoming these challenges? Leveraging customer feedback. Recent Black Box Intelligence research has shown that guests continue to care more about overall restaurant value.

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How To Run Pre-Shift Meetings

The Eat Restaurant

Running a restaurant requires being prepared for the unexpected: a server may cancel at the last minute, a VIP may receive subpar service or the ice maker may malfunction. There are a hundred different things that may go wrong, but restaurants that prepare ahead of time can prevent the type of turmoil that makes us all want to tear our hair out and makes us wonder, "What do we do now?

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The Winning Strategy: Attracting and Retaining Top Talent for Your Restaurant – A Four-Step Approach

Embrace the Suck

No more despairing over an understaffed restaurant. It's time to dust off your note-taking skills because we're diving into a four-step game plan to draw the crème de la crème to your restaurant, starting immediately. If your restaurant mirrors many others in your local scene, finding reliable staff is no small feat. Some eateries are barely scraping by without a team.

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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior during this time. For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game.

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16 Tips for Making a Restaurant Employee Handbook

Sling

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. In essence, a restaurant employee handbook does two things: Tells employees what you expect of them Tells employees what they can expect from you In addition, a restaurant employee handbook can be a source of protection against litigation.

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Announcing 7shifts Payroll

7 Shifts

Since the very beginning, we've strived to make it easier for restaurants to prepare for payday with tools for scheduling, time clocking, deep regional compliance support, and dozens of integrations with leading payroll providers. That's why I'm proud to announce the release of 7shifts Payroll , built to help restaurants run payroll in minutes—not hours.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Elevate Pizza Delivery: The Best POS System for Pizza Shops

Thrive POS

In today's fast-paced world of pizza delivery, having an advanced POS system is essential for seamless operations and customer satisfaction. An advanced POS system offers a comprehensive solution to elevate your pizza delivery services. From efficient order management to streamlined delivery processes, it ensures a seamless and enjoyable experience for both customers and staff.

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Designing a Next-Gen Teaching Facility

Modern Restaurant Management

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. Features of the facility include: An open expo kitchen with TVs for professors to examine students’ work, wider walkways and a glass atrium to allow teachers to give real-time instruction in the midst of an act

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What Organizational Strategy Is And Why Your Business Needs It

Sling

Organizational strategy isn’t just for big business anymore. Even a startup coffee shop or catering business needs to plan strategically if it wants to grow and thrive. But what exactly is organizational strategy, and why does your business need it? We’ll answer those questions in this article, give you four key features of a good organizational strategy, and show you the best way to get started.

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Can coffee shops make carbon-neutral espresso?

Perfect Daily Grind

It’s hard to ignore the impact that demand for more sustainable coffee is having on the wider industry. From producers to roasters to coffee shop owners, more and more industry professionals are looking for new and innovative ways to reduce their environmental footprint. Much of the focus on sustainability is with coffee production and export. However, there is also a growing number of coffee shops which are looking for ways to become carbon neutral.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Next Generation of American Cheese

EATER

Lille Allen/Eater The founders of New School cheese say they are making the first “quality” American cheese The joke that people love to hate — or hate to love — American cheese is outdated. We’re at the point where we can all admit it’s good. You ever top a burger with fresh mozzarella and watch as it sits there and does everything but melt? Ever try putting a slice of cheddar on ramen only to witness the puddles of fat sweat out from the clumpy solids?

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Five Telltale Signs a Hospitality Brand Lacks Emotional Intelligence … and Why Consumers Care

Modern Restaurant Management

A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93 billion USD by 2027 exemplifies the extent to which mastering “EQ” versus IQ is taking brands to exciting new levels of success … and why not embracing EQ can result in extreme opportunity loss or, far worse, be an outright brand buster. This as today’s highly discriminating and demanding hospitality marketplace is seemingly rife with substitutable solutions.

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National Burger Day 2023: How to Serve Great Burgers in Every Store

Crunchtime

Sixty percent of sandwiches sold across the world are actually hamburgers–so it's no surprise that this convenient, well-liked menu item gets its own day of celebration. National Burger Day is fast approaching on May 28th–but looking at the drive-thru lines, you'd think that National Burger Day is celebrated every day.

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How do specialty coffee roasters buy rare lots at auction?

Perfect Daily Grind

Every year, there are plenty of green coffee auctions that take place in the specialty coffee industry. Whether in-person or virtual , these platforms provide producers with opportunities to showcase their best coffees – and potentially receive higher prices for them. Moreover, some private auctions also grant roasters and green coffee buyers access to more limited-edition or ultra-rare lots.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How I Got My Job: Launching Vertical Farming Innovations After a Career in Packaged Snack Foods

EATER

Photo by David Cortes Stephanie Jack always knew she wanted to work in food, and her journey took her from Frito-Lay to the “smart produce” business Stephanie Jack’s parents met while working at Heinz — specifically, when her mother was auditing her father’s department. She grew up visiting the company’s food processing facilities, in awe of her behind-the-scenes access to the creation of her favorite packaged goods.

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Extend the Deep Fryer Sweet Spot

Modern Restaurant Management

Cooking oil filtration is crucial for better food quality and cost savings Scan the menus of the most popular and trendy restaurants across the country and you’ll find a heavy dose of fried delights. Hot, crispy and crunchy menu items are pleasing to consumers, but are only part of the equation for most eateries. Restaurant managers must keep a watchful eye on cooking oil, not only from a food quality standpoint, but from a cost analysis as well.

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At the National Restaurant Association Show, technology moves to the back of the house

Restaurant Business

Robots were everywhere. But much of the technology focus was on improving profitability and simplifying operations as costs increase and recession looms.

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How do specialty coffee shops filter water for coffee?

Perfect Daily Grind

For some time now, the conversation around water quality for coffee has become more and more prominent across the global specialty coffee sector. Coffee shops around the world are clearly looking to maximise water quality and consistency. By doing so, they ensure that they are serving the highest-quality beverages possible. To do this, many coffee shops invest in high-quality water filtration systems.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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How I Got My Job: Leading the Dining Program at a Working Farm and Writing Cookbooks

EATER

Photo by Emily Berger For Abra Berens, making a career in food is about finding her niche at the intersection of farming, cooking, and writing When Abra Berens was working as a farmer in Northport, Michigan, and selling her produce at local farmers markets, she fielded a lot of questions from customers about what to do with the goods they were buying.

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10 Great Apps for Managing Your Bar or Restaurant in 2023

Bizimply

After a significant shift in app popularity, we are back with an updated list featuring applications that can simplify various management tasks. It'll free up your time to focus on the things that can't be done online! The post 10 <b>Great Apps</b> for Managing Your Bar or Restaurant in <b>2023</b> appeared first on Bizimply.

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ChatGPT's first restaurant job could be in HR

Restaurant Business

A number of suppliers at this year's National Restaurant Association Show said they're using the chatbot to help restaurants screen applicants and keep them engaged once they’re hired.

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15 Leadership Tips for Restaurant Managers

Chef's Resources

Chef de Boss: 15 Leadership Tips for Restaurant Managers As a professional chef or restaurant manager, you’re likely tasked with leading an entire restaurant or chain toward long-term success and profitability. While this may seem daunting, there are plenty of best practices you can follow and tips for restaurant managers to use to optimize their […] The post 15 Leadership Tips for Restaurant Managers appeared first on Chefs Resources.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Emily Meggett Embodied the Beauty of Gullah Geechee Life and Cuisine

EATER

Emily Meggett | Clay Williams The beloved South Carolina chef, who passed away in April, taught generations how to not just enjoy food, but respect its true origins. It struck me that during my first meeting with Emily Meggett — a meeting in which she was supposed to be vetting me, a first-time cookbook collaborator, to essentially write her remarkable life story and recount her life’s work — her primary concern was making sure I had enough to eat.

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Customer-Centric CFOs: The Key to Financial Growth

Black Box Intelligence

At this point, there’s no denying the link between customer satisfaction and financial growth. Disregarding the value of investing in customer experience (CX) will prove detrimental to your restaurant’s financial health. To emphasize: based on McKinsey research, brands that focus on CX grow their revenue 1.7 times faster than businesses that don’t—they also grow their customer lifetime value by 2.3 times on average.

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Moon Rabbit in Washington, D.C. closes amid union fight

Restaurant Business

The InterContinental Washington, D.C. has parted ways with Chef Kevin Tien, despite accolades for his modern Vietnamese concept, as both restaurant and hotel workers petition for a union election.

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Sprinkling Success: A Conversation with Dan Mesches

The Restaurant Times

In this episode, we welcome Dan Mesches, a seasoned professional in the restaurant industry. Dan Mesches brings a wealth of restaurant experience to his role as President and CEO of Sprinkles, which he has held since early 2017. He discovered his passion for the restaurant business while working his way through school at Union College in Schenectady, NY.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.