Wasserstrom

APRIL 15, 2024

In their 2024 State of the Restaurant Industry report, the National Restaurant Association shared that, “In a typical year, about 3 in 10 dollars spent in restaurants come from travelers and visitors.” Yet not all restaurants capture the lucrative food tourist market. Fear not! With the right approach, any eatery can become a destination for […] The post How Restaurants Can Attract Food Tourists appeared first on The Official Wasserstrom Blog.

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Food 2024 Travel Blog 129

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. In this blog, we are uncovering the top 5 most trusted Loyalty programs in India for restaurants and small businesses. Starting a Restaurant business is easy, but running a successful business is a tough task.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

Modern Restaurant Management

APRIL 15, 2024

Chef Richard Sandoval’s fascination with bees and their critical role in food sustainability began years ago, rooted in a deep respect for nature's intricate balance. “As a chef, I've always been passionate about sourcing the best ingredients, and it became evident to me that bees are not just producers of honey but indispensable pollinators for countless crops we rely on for food,” the leader of in contemporary Latin cuisine with 60+ restaurant locations worldwide told

Sustainability 189

Sustainability Education Training Social Media 189

Chowly

APRIL 17, 2024

Introduction In the dynamic realm of restaurant marketing, two industry leaders, Targetable and Chowly, are forging a united path forward. Their recent insights, shared on a Hospitality Hangout podcast episode, shed light on innovative strategies tailored to improve digital marketing for SMBs. Addressing the Entire Customer Journey Both Targetable and Chowly recognize the necessity of integrating product and service to effectively serve SMBs in the restaurant industry, which starts with understa

Marketing 52

Marketing Social Media Email Marketing Online Ordering 52

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. While managers use a variety of ways to listen to their guests, surveys are one of the most successful tools for receiving feedback.

Management 196

Management Management Loyalty Program Social Media 196

Modern Restaurant Management

APRIL 17, 2024

Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey. “This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill M

Pricing 197

Pricing Loyalty Program Customer Experience Consumer Goods 197

Next Restaurants

APRIL 17, 2024

By Eric Tress, Contributor In today’s world, foodies flock to restaurants that tantalize their taste buds – and their Instagram feeds. With over two billion users (and still growing) , Instagram is a goldmine for restaurants looking to boost engagement and stand out from the crowd. High-quality food photos and videos are the new currency of cravings, influencing where hungry customers spend their money.

Social Media 126

Social Media Seasonal Menu Customer Experience Specials 126

Restaurant Business

APRIL 17, 2024

The legendary businesswoman and multimedia maven discussed her career reinventions and plans for the future in a wide-ranging chat at Restaurant Leadership Conference.

Leadership 122

Leadership Operations 122

Goliath Consulting

APRIL 17, 2024

The craft beer industry is experiencing a dynamic evolution, driven by experimentation, collaboration, and inclusivity. Brewers have pushed boundaries with unconventional ingredients and innovative techniques while fostering community engagement through digital platforms and collaborative partnerships. These trends reflect its enduring resonance and adaptability within the wider beer culture.

Brewery 78

Brewery Consumer Goods Magazine Innovation 78

Crunchtime

APRIL 18, 2024

The 2024 National Restaurant Association Show is just a month away, and we’re so excited to see the industry come together to showcase innovation, creativity, and passion. As the leading operations management platform that multi-unit restaurants rely on, we look forward to attending the Show as a sponsor and networking with our customers and others in the industry.

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2024 Innovation Management Management 167

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Modern Restaurant Management

APRIL 16, 2024

A friend tells you a restaurant has bad service and gave her food poisoning. Would you still go? But what if that “friend” is actually just someone leaving a review on Yelp? For today’s always-online consumers, it’s all the same. Reviews matter. Ninety-four percent of diners base their decisions on online reviews, and businesses who respond are seen as nearly two times more trustworthy than businesses who don’t.

Social Media 110

Social Media Loyalty Program Online Ordering Customer Service 110

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. In this blog, we are uncovering the top 5 most trusted Loyalty programs in India for restaurants and small businesses. Starting a Restaurant business is easy, but running a successful business is a tough task.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

EATER

APRIL 17, 2024

Picking fruit from a belimbing buluh tree. | Jonathan Tan Foragers avoid cops and nosy neighbors to make dinner from Singapore’s flowering hillsides and teeming shorelines, all while challenging the city’s conception as a hypermodern nation Without understanding exactly how I’d gotten there, I straddled the side of a steep hill in downtown Singapore, stretching my arm into the branches of a belimbing buluh tree for plump yellow-green fruits.

Government 115

Government Restaurant Law Front of House Small Business 115

Future Food

APRIL 14, 2024

The challenges of delivering benchmark cost of goods and labour costs (the controllable costs) are the conversations that are being had in almost every venue around the country at the moment. Clubs with multiple venues and locations are in an enviable position of having economies of scale that a contemporary procurement strategy can leverage, to maximise margins and subsequent profitability.

Food Supply 78

Food Supply Beverage Catering Pricing 78

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Restaurant Business

APRIL 16, 2024

The struggling seafood chain is hoping Chapter 11 protection will help it restructure its debt while keeping its restaurants operating, according to Bloomberg.

Operations 145

Operations 145

Modern Restaurant Management

APRIL 19, 2024

Chefs and restaurateurs are constantly seeking innovative methods to elevate dining experiences. One of the latest trends to captivate the gastronomic world is the infusion of Delta 8 THC, a cannabinoid known for its unique psychoactive properties. Here, we’ll explore the science and art behind incorporating Delta 8 into culinary creations, ensuring a safe, enjoyable, and flavorful journey for patrons.

Fine Dining 117

Fine Dining Food Safety Uniforms Innovation 117

EATER

APRIL 18, 2024

Illustration by Michael Hoeweler ; Collage by Lille Allen Cash app notifications have a way of testing the definition of hospitality Welcome to Rules of Consumption, a column where Eater staff writer Amy McCarthy answers any and all questions you have regarding dining etiquette. Have a conundrum? Email advice@eater.com for answers. Dear Amy, Last week, I drove to a friend’s apartment for a dinner party with a bunch of our mutual college buddies.

Hospitality 138

Hospitality Customer Experience Definition Pricing 138

Restaurant Technology Guys

APRIL 14, 2024

Introduction In the rapidly evolving world of restaurant technology, Tabski stands out as a beacon of innovation. Founded by Jon Grayem, Tabski is redefining the dining experience for customers and restaurant owners alike with its cutting-edge digital ordering system. In a recent episode of the Restaurant Technology Guys podcast, Jon shared the journey of Tabski and how it’s set to change the game for food establishments across the board.

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Technology Ordering Brewery Customer Experience 90

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Restaurant Business

APRIL 17, 2024

The operator of franchised brands like Sonic Drive-In and Little Caesars is working with the franchisee’s management to acquire the locations in South Carolina.

Franchising 105

Franchising Franchise Management Management 105

Modern Restaurant Management

APRIL 18, 2024

Advancements in design and modernization are among the key elements prompting restaurant fryer sales globally. Over the next ten years, there will likely be a sharp increase in demand for automated restaurant fryers due to the introduction of cutting-edge technologies in food service equipment. The global restaurant fryers market is projected to grow at a CAGR of 5.6 percent over the forecast period of 2023 to 2033.

Marketing 117

Marketing Food Supply Equipment Kitchen Safety 117

Apicbase

APRIL 18, 2024

Restaurant reports turn chaotic data into clear, digestible information. They allow you to compare performance across dishes, menus, and locations. Combined with restaurant analytics software , they allow you to uncover insights hidden in the raw data. You can dig into the details and get a high-level overview of performance, efficiency, and profitability.

Operations 52

Operations Inventory Food Order Waste 52

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. In their latest report, Nation’s Restaurant News stated that a whopping 96% of operators said technology would be important for meeting key objectives in 2024.

Technology 52

Technology Front of House Back of House Social Media 52

Advertisement

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Restaurant Business

APRIL 19, 2024

The ice cream chain intends to lay off staff in June and cut its costs in other ways, but to remain in operation following a Chapter 11 bankruptcy filing. It is struggling to find a buyer.

Operations 119

Operations 119

Modern Restaurant Management

APRIL 19, 2024

Jamie Marozzi is an original founder of LocOhana Tropical Grill, formerly known as Biggy's, a Caribbean-inspired hotspot on Long Beach Island, New Jersey. In this discussion with Franchise Growth Solutions , he discusses the transition from Biggy's to LocOhana, which translates to "crazy family," and the decision to franchise the brand.

Franchise 100

Franchise Franchising Operations 100

Clover - Restaurants

APRIL 16, 2024

However, before you fully embrace an automatic gratuity model at your restaurant, it’s important that you understand applicable federal and state laws. In this post, we’ll delve into the nuances of automated gratuities and tips, so you can navigate this terrain while staying compliant with legal regulations. What is automatic gratuity? Automating gratuities basically means adding a predetermined tip percentage to a customer’s pre-tax bill, automatically.

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Rocket Fuel

APRIL 15, 2024

Predicting the future is a challenge, especially in a tumultuous industry like quick service restaurants (QSR). Jason Tober, CEO of Delaget, knows this better than anyone. Delaget provides technology solutions and services that help QSRs operate more efficiently, serving the needs of franchise owners and brands and helping deliver a better experience to customers.

2024 52

2024 Franchise Franchising Point of Sale 52

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Restaurant Business

APRIL 16, 2024

At the Restaurant Leadership Conference in Scottsdale, Arizona, leaders of Puttshack, Pinstripes, Alamo Drafthouse and the new Joy Trade platform shared their plans for growth.

Leadership 111

Leadership Operations 111

Society Insurance

APRIL 17, 2024

On average, 85% of employees will experience conflict in the workplace ( Essential Workplace Conflict Statistics in 2023 • ZipDo ). It is almost unavoidable, but conflicts should be resolved as quickly and as amicably as possible due to potential aftereffects, such as reduced productivity, broken trust, and disengagement from work. As a manager, at some point you’ll end up having to resolve and reduce conflicts.

Employee Relations 52

Employee Relations Insurance Leadership Communication 52

Revel Systems

APRIL 16, 2024

Strategies for Maintaining Brand Consistency Across Multiple Locations Building and maintaining brand consistency is essential if you want your company to expand, whether you’re opening multiple corporate locations or starting a franchise. Without a unified brand experience—in-store and online—your locations will operate like individual businesses, not a part of one overarching company and mission.

Management 52

Management Management Franchise Franchising 52

Gourmet Marketing

APRIL 16, 2024

Explore the top hotel sales software solutions to enhance booking rates and streamline operations. Discover how platforms like HubSpot, Salesforce, and more can optimize your guest experience and increase efficiency.

Hotels 52

Hotels Book Operations Marketing 52

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management