Modern Restaurant Management

JANUARY 5, 2021

As COVID-19 continues to impact the country, it is obvious that few industries are exempt from the impact of the pandemic. In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. On top of that, brands were also forced to address the other issues brought on by COVID-19 like supply chain, workforce etc.

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Customer Experience Customer Service Airlines Consumer Goods 223

Sculpture Hospitality

JANUARY 7, 2021

It may be repetitive and time-consuming, but restaurant inventory management really is one of the most important aspects of your job as a restaurateur.

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Inventory Management Management Bar 132

EATER

JANUARY 8, 2021

Three designers on the inspiration that goes into creating the bottles you reach for. My relationship with wine started when I was a sophomore in college and my friends and I would trek to the liquor store in downtown Baltimore that didn’t card. Usually, we’d buy a liter of Yellow Tail or Carlo Rossi to take to house parties. I wasn’t so interested in the flavor profiles, the tannins, or whatever; I was interested in getting sloshed for cheap.

Design 140

Design Book Take-out Back of House 140

Culinary Cues

JANUARY 8, 2021

It is always safe to say: “things change”. Change is an inevitable part of life and as we all know if we fail to recognize that and adapt – we can become obsolete. Throughout history there are countless examples of those who ignore or seem paralyzed by the need to change as their industries or specific job descriptions evolve. This is reality, a reality that is quite predictable although the pace of change is now much more rapid than in the past.

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2021 Social Media Kitchen Safety Restaurant Law 466

Advertiser: Paycor

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

2025

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more.

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Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

JANUARY 4, 2021

2020 was difficult for everyone, and the restaurant industry wasn’t spared. With millions out of work and nearly 100,000 restaurants closing, the industry took a hard hit. $165 billion in revenue was lost just from March to July, and it’s estimated to be $240 billion by the end of the year, according to the National Restaurant Association.

Advertising 209

Advertising 2021 Small Business Customer Service 209

Culinary Cues

JANUARY 4, 2021

I have been thinking quite a bit lately about a comment made by Chef Jeremiah Tower during our recent podcast conversation. He stated: “The restaurant industry needs an Einstein Moment.” There are numerous ways that we categorize these occurrences: Eureka moments, aha moments, or light bulb moments; but what we are referencing are those points in time when we suddenly understand the solution to a problem or the need for something that no one has pondered before.

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Customer Service Customer Experience Hotels Small Business 452

Restaurant365

JANUARY 5, 2021

At long last, Congress agreed on a new $900 billion stimulus package and the president signed it into law last week. Mercifully, it contains some help for restaurant businesses hurt by the pandemic, with the inclusion of funding for a second round of forgivable loans through the Paycheck Protection Program (PPP) for small businesses experiencing significant revenue losses.

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Insurance Small Business Employee Relations 2021 148

Modern Restaurant Management

JANUARY 5, 2021

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant marketing advice with Johann Moonesinghe, Founder and CEO of inKind, a unique restaurant financing engine that’s already helped more than 460 restaurants around the world. “Email marketing is actually in our experience, probably the best form of marketing that a restaurant can and should be doing.

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Email Marketing Marketing Customer Experience Serving 190

Xtra Chef

JANUARY 6, 2021

Building your restaurant’s tech stack for 2021. If you’re an xtraCHEF client, you’re already taking control of food costs, managing your inventory, improving productivity & increasing profit. Entering 2021, there are a wide range of restaurant technologies that you should consider adding to your tech stack to superpower your business.

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Delivery 2021 Management Management 146

Advertiser: Paycor

HR leaders can use this calendar from Paycor to track important HR and payroll tax dates. The 2025 calendar includes: Tax filing dates Federal reporting deadlines Bank holidays Links to relevant tax forms …and more! Get your 2025 HR calendar today!

2025

The Eat Restaurant

JANUARY 3, 2021

The Food & Beverage industry is a constantly evolving playing field. Practices that were acceptable just a few years ago are quickly becoming phased out in favor of faster and more efficient methods of operation. One aspect of restaurant operation that has seen the most change is that of restaurant management software. Every day new systems pop-up that are able to do certain tasks in a fraction of the time and with more precision than what was previously achievable.

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Management Management 2021 Beverage 158

Deliverect

JANUARY 7, 2021

With the rise of contactless ordering in the hospitality industry, the use of QR code menus has been on the rise. But we’ve increasingly found that QR code menus benefit businesses beyond minimizing contact – and so we think they’re here to stay for the long run. Below, we’ll discuss how to use QR code menus as a part of your restaurant software , and what advantages they offer that might make them the best choice for you, even when the era of social distancing is over.

Online Ordering 137

Online Ordering Customer Experience Point of Sale Food Order 137

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. This vital management tool is more than just a long list of workplace rules and regulations. It’s an introduction to your company culture and a road map for how to operate. It should serve as a guide for your employees to reference on an ongoing basis. COVID-19 has drastically altered the way many businesses operate, which should require handbook changes.

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Employee Relations Restaurant Law Information Reference 208

EATER

JANUARY 8, 2021

Birria at El Garage in Richmond California | Patricia Chang/Eater SF. How two Mexican-American birrieros made the beloved dish a sensation in America In 2005, two Mexican-American teenagers from LA met at the fair in Coatzingo, Puebla, during Semana Santa, or Holy Week, a time when countless Mexican-American families head back to their family’s hometowns all over Mexico to visit relatives.

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Food Truck White Paper Back of House 2018 145

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Sante

JANUARY 6, 2021

Emiliano De Laurentiis. Serving you since 1996, Santé is about insights into the restaurant business. Whether you’re a restaurateur or a restaurant enthusiast, we are here to elevate hospitality standards. In this new year, we are excited to launch our updated web site featuring an online magazine-style look with bold, beautiful images and improved readability.

Magazine 130

Magazine Hospitality Bar Serving 130

Deliverect

JANUARY 7, 2021

With the rise of contactless ordering in the hospitality industry, the use of QR code menus has been on the rise. But we’ve increasingly found that QR code menus benefit businesses beyond minimizing contact – and so we think they’re here to stay for the long run. Below, we’ll discuss how to use QR code menus as a part of your restaurant software , and what advantages they offer that might make them the best choice for you, even when the era of social distancing is over.

Online Ordering 88

Online Ordering Customer Experience Point of Sale Food Order 88

Modern Restaurant Management

JANUARY 8, 2021

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. As the COVID-19 pandemic continues, and surges in many parts of the country, restaurant owners are continuing to navigate constantly changing guidelines for operating their restaurants. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees.

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Technology Front of House Kitchen Safety Back of House 159

EATER

JANUARY 6, 2021

Combo plate at Duran Pharmacy | Bill Addison. Where to find New Mexico’s favorite biscochitos, a revitalizing plate of carne adovada, and a food hall full of takeout from the city’s best chefs Like its famed enchiladas drowned in blankets of red and green chile sauce, Albuquerque is swimming in traditional New Mexican restaurants. While the city has a strong culinary identity rooted in classic Southwestern flavors, its food scene is truly as diverse as its people.

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Social Media Brewery Food Safety Website Management 144

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Black Box Intelligence

JANUARY 8, 2021

FROM THE. DESK OF. KELLI VALADE. As we begin 2021 hopeful for a better and brighter year for the restaurant industry, our team at Black Box Intelligence has some exciting news to share. This week , we completed a transaction with Diversis Capital , a Los Angeles-based buy-out firm focused on software and technology-enabled organizations. This transaction will supply our team with a significant investment of growth capital and additional operational expertise. .

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Employee Relations Technology Supplies 2013 105

Perfect Daily Grind

JANUARY 6, 2021

The café de olla is a historic Mexican coffee beverage made by combining spices and coffee in a clay pot. The exact recipe used for the drink will generally vary from family to family, and is passed down through generations. The beverage was supposedly invented during the Mexican Revolution in the early 20th century for the country’s soldiers.

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Café Beverage Document Education 130

Modern Restaurant Management

JANUARY 5, 2021

When it comes to the digital guest experience, can you afford to offer anything less than the best? We read it and heard it repeatedly in 2020; COVID-19 has changed the hospitality industry forever. The way that businesses and operations are run, the consumer outlook, their needs and requirements have all switched direction to adapt to what has been termed, the new normal.

Online Ordering 159

Online Ordering Point of Sale Allergens Customer Experience 159

Indoor Media

JANUARY 8, 2021

When we say “Nail Salon Menu,” we’re talking about your salon’s list of services. Building a list is about providing information to your current and potential customers in a clear, accessible format so that they can make informed buying decisions. The right design will lure your customers in and give them an easy path from one service to the next. Anything too busy — or too bare-bones — could drive potential customers away or prevent current customers from purchasing additional services.

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Menu Coupons Social Media Advertising 78

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Sling

JANUARY 6, 2021

Do you want to provide a structure for your business’s labor needs and get the most out of your current resources and performance? You need a staffing model. By creating a model of this type, you can ensure that your business has the right number of staff with the right number of skills to meet the demands of your industry. In this article, the workforce-management experts at Sling discuss everything you need to know to build an effective staffing model for your business and to schedule your tea

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Recruiting Hiring Tip Distribution Management 78

The Restaurant Times

JANUARY 7, 2021

Creating innovative customer personas helps you to engage and attract your ideal customers. A high level of competition in the restaurant industry places greater demands on restaurants to serve customers better, each day. Even with the right amount of funds, there are some restaurants that fail to survive. The major reason behind this is that they didn’t have anything that the customers would like exclusively.

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Social Media Customer Service Point of Sale Education 98

Modern Restaurant Management

JANUARY 8, 2021

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. Restaurants Challenge Dining Bans : Restaurants across the country are challenging city, county, and state bans on indoor and outdoor dining due to COVID-19.

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2020 Restaurant Law Food Safety Employee Relations 187

Indoor Media

JANUARY 4, 2021

Today, 35% of people prefer to book their appointments online. For people under 35, that number is even greater, with many refusing to book over the phone or in person. With so many consumers preferring to book service appointments virtually, online appointment booking software is necessary for businesses like hair and nail salons. Without a website to support online bookings, you may be missing out on an entire consumer base.

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Book Advertising Website Management Email Marketing 78

Advertiser: Paycor

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

2025

Hospitality Insurance Group

JANUARY 6, 2021

New Liquor Liability Financing Will Help Seasonal Businesses with Cash Flow. Hospitality Insurance Group is launching a new program that will give bars, restaurants, and any other eligible liquor liability policyholders more flexibility in how they pay their insurance premiums. The Pay as You Pour program, offered in partnership with First Insurance Funding, will help businesses improve their cash flow by basing their bimonthly premium payments on how much liquor they sell.

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Insurance Hospitality Cash Management Bar 114

The Wine Knitter

JANUARY 6, 2021

It is a New Year and with it brings new beginnings, new hopes, and the anticipation of being able to travel again. In the meantime, I am continuing my virtual journey to wine regions around the world. Photo courtesy of Castello di Fonterutoli My visit today is to Castello di Fonterutoli located in the beautiful region of Tuscany in central Italy. Centered in the heart of the Chianti Classico zone, Castello di Fonterutoli’s property stretches across 1600 acres, with seven areas under vine f

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Vineyard 2017 Document 2018 78

Modern Restaurant Management

JANUARY 6, 2021

These are certainly challenging times for the restaurant industry with restaurant models seemingly evolving on a daily basis. “Restaurants will survive,” said Chef Andre Natera. “They’re not going anywhere, but the market can’t support the old models. Restaurateurs need to be nimble.” Top-of-mind restaurant industry issues will be discussed on the new season of Run the Pass , hosted by Natera, who also serves as executive chef of the Fairmont Austin Hotel.

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License Hotels 2021 Beverage 133

Indoor Media

JANUARY 6, 2021

If you think your business doesn’t need a website, then you’re wrong. One reason why large companies and chains steal customers away from local businesses is simply because they’ve built a brand too big to fail. Clients accept the frustrations that come with trusting large, impersonal chains because it seems accessible, reliable, and legitimate. No matter the business, if it’s a national chain, it has a website.

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Advertising Coupons Email Marketing Point of Sale 78

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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