Sat.Feb 20, 2021 - Fri.Feb 26, 2021

article thumbnail

8 Hiring Resources to Help You Find Great Waitstaff

Restaurant Engine

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. As the people your diners spend the most time with, your waitstaff is pivotal to the overall customer experience.

Hiring 64
article thumbnail

AI, COVID and the Acceleration of Digital Transformation for Restaurants

Modern Restaurant Management

According to The Enterprises Project , digital transformation can be defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It’s also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

5 Proven Ways To Leverage Restaurant Analytics Data for Boosting Revenues

The Restaurant Times

In an increasingly competitive and unpredictable F&B industry, it is difficult to keep up with the latest trends and align the processes accordingly. However, with the recent advancements in technology, restaurant owners can now have detailed access to valuable information. Operational issues such as poor inventory management, employee scheduling, unidentified marketing metrics, or menu forecasts can be easily tracked and rectified through restaurant data and analytics.

article thumbnail

A CHEF’S MANIFESTO – 2021

Culinary Cues

An exercise that I have found to be really helpful is to occasionally state/re-state what you believe in as a chef. Every now and then this can serve as a “checks and balance” activity to keep you on the right path and assess where and why you might have strayed from those “stakes in the ground” that are important to your core. This is also a great comparative process to use when seeking a new career opportunity – a chance to note if taking a different position aligns with your beliefs or if it

2021 406
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

6 Ways Restaurants Can Reach Customers in 2021

Social Hospitality

For most of its existence, restaurant marketing focused on a single goal: getting more people through the door. How can you convince a customer to come to your business and spend money on your food? That all changed in 2020. Technological advancements and changes to the industry brought on by COVID-19 flipped the focus of restaurant marketing on its head.

2021 434
article thumbnail

How to Set Up Online Ordering for Restaurants

7 Shifts

If you weren’t thinking that much about online ordering before, you definitely are now. The habits of diners have changed, and our approach to off-premise along with it. The easiest way to get your food out there is by partnering with a third-party delivery app. While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business.

More Trending

article thumbnail

The American Restaurant 2022 (Post Pandemic)

Culinary Cues

Ah…now is the time for everyone to start speculating about what the restaurant business will look like when all of this craziness is over. Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe.

2022 383
article thumbnail

6 Ways Restaurants Can Reach Customers in 2021

Social Hospitality

For most of its existence, restaurant marketing focused on a single goal: getting more people through the door. How can you convince a customer to come to your business and spend money on your food? That all changed in 2020. Technological advancements and changes to the industry brought on by COVID-19 flipped the focus of restaurant marketing on its head.

2021 195
article thumbnail

Restaurant Loyalty Program Ideas: How to Start

7 Shifts

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs.

article thumbnail

Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

Modern Restaurant Management

I grew up learning the business from the best restaurateur I know — my father, T.J. Moran. He opened the first Ruth’s Chris franchise in 1975 and became one of the company’s largest U.S. franchisees. Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows.

article thumbnail

Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

article thumbnail

How hotels can address health and environmental concerns in 2021

Typsy

Reducing the environmental impact of hotels and resorts has been an industry priority for decades. And in a world forever changed by the spread of COVID-19, addressing health and environmental concerns has become a critical aspect of hotel operations. In today’s blog post, guest contributor Beau Peters explores how you can turn sustainability to your advantage, ensuring your guests feel safe and your reputation soars.

Hotels 162
article thumbnail

4 Tips For Setting Your Marketing Budget

Indoor Media

Whether you’re considering your first campaign or trying to get a better sense of how much you could have saved on your last one, it’s time to set a firm marketing budget. In this guide, we’ll break down the different platforms your business should be marketing on and how to determine how much to spend. If it’s your first time advertising beyond your local means, don’t worry, we’ve got plenty of tips for reaching your community offline as well.

Marketing 137
article thumbnail

How Restaurants Can Support Employees During COVID-19

Next Restaurants

By Adrian Johansen, Contributor. The arrival of the COVID-19 pandemic turned our lives upside down. In an instant, we lost our normal ways of life in exchange for lockdowns and safety guidelines. This unfortunate series of events was especially bad for the restaurant industry as it could no longer allow for large groups of paying customers. The good news is, as the new year continues, we are beginning to see a light at the end of the tunnel.

article thumbnail

Restaurants Turning to Automation

Modern Restaurant Management

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. “We’re seeing restaurants shift to a model that places more emphasis on the kitchen as the central hub of the operation,” said Bruce Bell, head of Square for Restaurants. “Restaurants are embracing new channels for customers to interact with their business, effectively meeting th

article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

What is Your Restaurant Culture? 3 Reasons Why an Authentic Restaurant Culture Keeps Staff and Guests Engaged

Goliath Consulting

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. So what do we mean by culture? And what does it mean to have a great one? In this article, we define culture as a set of guiding or shared organizational values that define behaviors and a restaurant’s operations.

article thumbnail

Making Sense of the $120 Billion RESTAURANTS Act of 2021 and the $25 Billion Restaurant Rescue Plan

Restaurant365

Many news outlets have been referring to a $25 billion RESTAUARANTS Act, but no such act exists. This timeline will help to clarify the confusion between the $120 billion RESTAURANTS Act and the $25 billion Restaurant Rescue Plan. June 15, 2020: The Real Economic Support That Acknowledges Unique Restaurant Assistance Needed to Survive Act (RESTAURANTS Act of 2020) was introduced in a previous session of Congress and was passed by the House but was not voted on by the Senate.

2021 167
article thumbnail

The COVID Gardening Renaissance Depends on Seeds — if You Can Find Them

EATER

Shutterstock. Demand for seeds is up this year, and many hope this is the sign of a longer-term shift toward people growing their own food This story was originally published on Civil Eats. Annastasia Mullen has been expanding her home garden in Des Moines, Iowa, since 2015. After starting with three raised beds in her backyard, she rented three more in a community garden nearby and started planting flowers in addition to produce like tomatoes, peppers, leafy greens, and root vegetables.

article thumbnail

Spirited Discussion About To-Go Cocktails (Podcast)

Modern Restaurant Management

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia gets into a spirited discussion about to-go cocktails, 2021 beverage trends and more with Nicole Quist, Beverage Director for bartaco. Things at bartaco changed when COVID-19 became reality. “We wanted to reimagine what our at-home guests were looking for, and as our CEO says, ‘Hospitality is safety’ ” So, could to-go cocktails work?

article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Your Complete Restaurant Inventory Management Glossary of Terms

Sculpture Hospitality

Whether you’re the owner of a restaurant or the day-to-day manager, you likely got into this career for the love of creating delicious dishes and delighting customers.

Inventory 102
article thumbnail

Demand Planning to Help Food Suppliers Weather the Next Storm

Cheetah

Reading Time: 4 minutes. Texas was blanketed in white this month as the deadly winter storm and single-digit temperatures moved across the South. The cold blast continues to upend supply chains, resulting in restaurants having to throw out expired food, grocery stores to close early amid stock shortages and residents to struggle to find basic necessities.

article thumbnail

Rampant Heater Theft Is the Latest Blow to Outdoor Dining

EATER

Viktor Zolotukhin /Shutterstock. The rush to purchase heat lamps for outside seating has led to a lucrative secondary market — and a surge in stealing On the Thursday before Valentine’s Day, in the early hours of the morning, McGillin’s Olde Ale House had its heat lamps stolen. In a time when outdoor heating can be the difference between a restaurant surviving the winter or shuttering for good, these lamps, as the thief likely knew, were more valuable than cash.

Outdoor 111
article thumbnail

MRM EXCLUSIVE: Recession, Resilience and the Eventual Restaurant Industry Recovery

Modern Restaurant Management

COVID-19 has been a devastatingly destabilizing force for the food service industry. This time last year, industry revenue was strong, job growth was evident, and small business diversity was alive. But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability.

article thumbnail

Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

article thumbnail

The Most Overlooked Essential for Multi-Unit Restaurants

ChowNow

Consistent, streamlined experiences are table stakes —pun intended—for restaurants. Predictable and high-quality food, service, operations, and customer experience makes businesses more profitable, builds trust with guests, generates loyalty, and makes everyone’s life easier. This is especially true for operators of multi-unit restaurants, for whom scale matters even more.

article thumbnail

15 Questions to Ask When Looking for a QuickBooks Alternative for Your Restaurant Group

Restaurant365

It’s common that a single-location, small-sized restaurant may start the business with generic accounting software, like QuickBooks. And when a business only has one set of books to manage, this bookkeeping solution may function well enough at first. But for multi-unit restaurant groups, generic accounting software such as QuickBooks presents challenges.

article thumbnail

The Pop-Ups Celebrating Blackness in Food

EATER

With pop-ups like Honeysuckle, Black Feast, and the Vegan Hood Chefs, Black innovators engage with food for a greater purpose. Soul food and Southern food are undeniably rooted in the African-American experience, but Black food in America can’t be defined by just these two categories. The movements that mark the African diaspora mean that Black culinary influence in this country is much farther ranging: Enslaved Africans brought with them crops and agricultural skills , which they adapted to the

Food 111
article thumbnail

In the Pandemic, the Need to Prepare for Severe Weather Becomes Critical

Modern Restaurant Management

The past year has been a challenge for small businesses and no industry has been impacted quite like small hospitality operations. Restaurants have been flexible, nimble and downright creative to keep the doors open during the pandemic. Yet, as we settle into one new norm, in many parts of the country spring severe weather now looms. The good news is severe weather is one challenge you can do something about.

Equipment 196
article thumbnail

The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

article thumbnail

Where to Eat in Northern Liberties, Philadelphia

Restaurant Clicks

Philadelphia has its fair share of amazing restaurants all across the city. If you find yourself hungry in the Northern Liberties section of Philly, we’ve got you covered. Check out our list of the Top 10 Restaurants in the Northern Liberties ! Craft Beer lovers and brunch-goers, prepare to be pleased. Honey’s Sit ‘N Eat. 800 N 4th St.

2018 78
article thumbnail

How to Make a Viral Video

Indoor Media

Today, there is nothing better for business than a viral video. While some videos may grow traction over time, viral videos seem to explode in a matter of hours. After the first several thousand views, somehow, these videos end up on every consumer’s screen and amass millions of views in a few days. Some videos happen completely organically. Their content is posted randomly, and they often end up in the hands of the right influencer or figure with a large following.

article thumbnail

How This Vertical Farm Grows 80,000 Pounds of Produce per Week

EATER

Bowery Farming uses technology to prioritize accessibility and sustainability in their produce growing operations To some, the pristine growing conditions and perceived mechanical interference of a vertical farm can seem unnatural, but at Bowery Farming “interference” is actually not the goal at all. “We don’t really think about how people are involved in the growing process, but how to take people out of the growing process” says chief science officer Henry Sztul.

article thumbnail

What Does Your Brand Sound Like? (Podcast)

Modern Restaurant Management

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses the importance of sound in creating a restaurant's ambience and enhancing the guest experience with Ola Sars, founder of Soundtrack Your Brand, the only global music streaming service for business. “Music is an amazing art form.

article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.