7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!

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2021 Fast Casual Back of House Casual 195

Crunchtime

MARCH 3, 2021

Your food prep planning can highlight how efficient (or inefficient) your back of house operations are. The food prep cycle is a process. Receiving ingredients from vendors, then creating delicious products from recipes, and finally serving customers satisfying meals is a different process for almost every restaurant. We've seen it many times -- if an operation has the same menu across all its locations, there are usually inconsistencies to the prep process.

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Food Back of House Operations Menu 78

The Restaurant Manifesto

MARCH 1, 2021

The explosion of virtual restaurants threatens the sustainability of traditional business models. The post Ghost Kitchens Cloud the Future of Restaurants appeared first on The Restaurant Manifesto.

Sustainability 87

Sustainability 87

Culinary Cues

MARCH 3, 2021

It was 1969 when the acclaimed “super group” – Blind Faith with Steve Winwood, Eric Clapton, and Ginger Baker caused a stir with their self-titled album. Although the group was short lived, they did leave us with an applicable lyric: DO WHAT YOU LIKE: “Do right, use your head, everybody must be fed Get together, break your bread, yes, together, that’s what I said Do what you like”.

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Dine-in Small Business Seasonal Menu Café 424

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Modern Restaurant Management

MARCH 5, 2021

A restaurant’s website is an important information tool for your customers. Since this is the case it is crucial to update your website with the most recent and relevant information for your establishment. Knowing the kind of content your patrons are looking for and what changes to make is just as important. A well-designed restaurant website will help bring guests from online into your restaurant’s front door.

Mobile Ordering 196

Mobile Ordering Online Ordering Social Media Food Order 196

Transact

MARCH 2, 2021

According to a recent report from PDI and NACS on how COVID-19 affects consumer behavior, spending at convenience stores is continuing to grow. On a dollar basis, almost every category, including foodservice, saw an increase in YoY dollars. Is your c-store equipped to handle this continued demand? Here are three ways BOHA! can help you thrive: Implement an automated labeling solution – Grab ‘N Go merchandising is key– the easier it is to notice and read your fresh-food labels, the stronger

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Merchandise Inventory Waste Equipment 158

Culinary Cues

FEBRUARY 28, 2021

It would be difficult to find a more sinister, demoralizing, harmful, or self-destructive word than mediocre. Mediocre sucks the lifeblood out of an individual or an organization – it is the dark side of the moon, the harbinger of discomfort and pain, and the salt in the wound that saps your energy and leaves you hardened and embarrassed. Am I over-dramatizing it – maybe, but then again – maybe not.

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Uniforms Fine Dining Small Business Customer Service 450

Modern Restaurant Management

MARCH 2, 2021

Prior to COVID-19, I would have told my clients that the most important key to success in the restaurant/bar/hospitality business is customer service. But COVID-19 has turned our industry on its head. The things that were important 15 months ago don’t seem so crucial now. As more operations open and more people get the available vaccines, the most critical thing that we can do as owners is to entice guests to walk in our doors.

Social Media 184

Social Media Kitchen Safety Training Food Safety 184

Indoor Media

MARCH 1, 2021

This year, make it your goal to improve your small business’s online presence. For some, that will mean creating a website or claiming a business in google listings. For others, it may mean improving content and growing an already vast audience. No matter how many followers you’re beginning this year with, there is always room for improvement. Many people don’t realize that all influencers and big businesses use a range of social media tools to create and monitor content.

Social Media 145

Social Media Small Business Advertising Coupons 145

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry? People now expect to be able to order from their favorite establishments whenever, wherever and on whatever platform comes to hand first.

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

Advertiser: Paycor

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Hiring

Sculpture Hospitality

MARCH 5, 2021

Understanding your costs is vital for making informed business decisions. When it comes to owning or managing a bar, it’s likely you know just how important successful bar inventory systems and processes are for the profitability of your business.

Inventory 141

Inventory Bar Information Management 141

Modern Restaurant Management

MARCH 1, 2021

Technology will be vital in the months – and years – ahead as the pandemic continues to change the conversation about food safety. Restaurants now must prioritize the overall safety of the restaurant environment, in addition to addressing food safety itself. In fact, today’s consumer is demanding total transparency, so it is incumbent on restaurants to provide assurances that both the premises and the food are safe.

Technology 181

Technology Kitchen Safety Food Safety Food Supply 181

EATER

MARCH 1, 2021

Dingding Hu. While the fermented foods industry evangelizes products rooted in global, often East Asian, traditions, its most visible faces are predominantly white The first time I tasted kombucha was in 2010, at a Whole Foods in San Francisco. As I drank the ice-cold bottle of GT’s Multi-Green, I was surprised by how familiar it was: Its sharpness reminded me of long-fermented Taiwanese fruit vinegars and suan cai, while its funk called to mind the diverse array of ferments, such as furu, tempe

Food 137

Food Social Media Workshop Point of Sale 137

Hot Schedules

MARCH 4, 2021

Blog. The Importance of Forecasting Agility in Uncertain Times. Our conversation about labor forecasting in the digital economy is now available on-demand. A mid the pandemic, there was a lot written on business agility and the ability to pivot business models in reaction to the dynamic environment. The year 2020 certainly put the hospitality industry to the test.

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Webinar Employee Relations Point of Sale Retail 134

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Future Food

MARCH 1, 2021

The last eighteen months have seen a tremendous rise in the acceptance of food delivery into our daily lives. Whether it’s prepared food or fresh food, the trend is obvious and apparent to all. In February this year, Hello Fresh NZ (a meal box delivery specialist) announced a 143% revenue increase year on year, with their workforce tripling in size during the same period, a quantifiable outcome of the changes and impacts of the pandemic-response effect on our purchasing habits.

Front of House 88

Front of House Back of House Delivery Food Supply 88

Modern Restaurant Management

MARCH 4, 2021

Necessity is the mother of invention, and COVID-19 has been the greatest single driver of necessity the restaurant industry has ever seen. Few industries were hit as hard – and few have been as inventive in their solutions. According to Statista , between March and October 2020 the food services industry lost $130 billion in sales compared to the previous year.

Kitchen Safety 197

Kitchen Safety Online Ordering Food Safety Consumer Goods 197

EATER

MARCH 1, 2021

STEKLO /Shutterstock. Following a heated debate on Twitter, the site has been replaced with an apology Over the weekend, product manager and engineer Tom Redman announced on Twitter that he and two friends were launching Recipeasly, a website for those looking to collect online recipes without having to read the many words of the recipe’s creator. The site, he advertises, is “your favourite recipes except without the ads or life stories.”.

Website Management 128

Website Management 2021 Advertising SEO 128

Black Box Intelligence

MARCH 4, 2021

Chipotle Mexican Grill introduced Chipotlanes in 2019 and accelerated rollouts of the drive-thru system in 2020. Photo courtesy of Chipotle. Operators have had to rethink and optimize their off-premise setup over the past year. At first, many solutions were implemented as temporary fixes to get through shelter in place orders, such as dedicating a few tables for to-go order pickups or designating a parking spot for curbside service Over time, it became clear that a lot of these changes might be

Design 98

Design Mobile Ordering Fast Casual Customer Service 98

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Sculpture Hospitality

MARCH 3, 2021

Managing a bar is complex. It requires the ability to manage your employees, understanding of the hospitality industry, expertise in creating products that your customers will enjoy and the skill to build an establishment that attracts new business.

Bar 94

Bar Management Management Inventory 94

Modern Restaurant Management

MARCH 3, 2021

In the most recent of a series of guidance, the Occupational Safety and Health Administration (“OSHA”) issued “ Protecting Workers: Guidance on Mitigating and Preventing the Spread of COVID-19 in the Workplace ,” on January 29. The guidance informs employees of what they should know. In addition, the guidance, while characterized by OSHA as making recommendations that are “advisory in nature,” appear to impose additional obligations on employers to make their

Employee Relations 159

Employee Relations Food Safety Restaurant Law Education 159

EATER

MARCH 1, 2021

An array of street foods in Chengdu: rice crepes, back bingfen ice jelly, potatoes and chengdu-style pickles. In the mid 2000s, the Chinese government began declaring street stalls “backward” and “uncivilized.” COVID-19 changed their tune. Walk the streets of Chengdu, the capital of China’s southwestern Sichuan province, at dusk and you’ll encounter a pandemonium of smells.

Food 111

Food Government Small Business Hotels 111

Restaurant365

MARCH 5, 2021

Background. 314 Hospitality Group operates eight restaurant locations across the St. Louis area and Washington, D.C. Famous for its pizza at Pi Pizzeria , the restaurant group has also recently opened up Pi + ¡RICO! MEXICAN, combining its classic pizza menu and a new Mexican concept. Pi Pizzeria has been the recipient of many awards, including “Best Pizza in DC” on Trip Advisor and a winner of best pizza and other recognitions in St.

Hospitality 78

Hospitality Management Management Inventory 78

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

ChowNow

MARCH 3, 2021

Restaurant mobile apps are having a moment. Online ordering has steadily increased over the years, and the COVID-19 pandemic has accelerated adoption of digital tools and online ordering. . In fact, since the beginning of the COVID-19 pandemic, more than half of adults have downloaded at least one food related app, with 45 percent adding two or more, according to Bluedot.

Mobile Ordering 78

Mobile Ordering Ordering Online Ordering Download 78

Modern Restaurant Management

MARCH 4, 2021

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant labor issues with expert Mary Hamill, VP, Pre-Sales, at HotSchedules, a Fourth company. The pandemic has had a tremendous impact on restaurant staffing and Hamill noted that many restaurants reevaluated how they staff and looked to her company to help them with labor optimization.

Technology 168

Technology Serving Management Management 168

EATER

MARCH 3, 2021

Mitch Lazorko /Shutterstock. The Austin-based chain will be sold to a private-equity firm Alamo Drafthouse, the independent theater chain known for its dine-in meal service, including food and drink specials inspired by films, has filed for Chapter 11 bankruptcy. The Austin-based chain’s assets will be sold to private-equity firm Altamont Capital Firms, a previous backer of the company, and affiliates of investment management firm Fortress Investment Group, Variety reports.

Employee Relations 103

Employee Relations Point of Sale Franchise Franchising 103

Lady Boss Blogger

MARCH 2, 2021

Business, blogger, influencer, or otherwise, video editing is gaining popularity as marketing strategies have shifted away from photo content and toward video content. From YouTube, to Instagram, to Facebook, more and more social media platforms are evolving to center their functions around videos and related themes. However, the competition is growing among the video editor […].

Hiring 78

Hiring Social Media Influencer Marketing 78

Advertiser: Paycor

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Sculpture Hospitality

MARCH 1, 2021

The menu in your restaurant is not only your most effective sales and marketing tool, it can also boost how profitable your business is when strategically designed in conjunction with restaurant inventory analytics.

Inventory 95

Inventory Menu Design Marketing 95

Modern Restaurant Management

MARCH 4, 2021

For nearly a year, many restaurants have straddled the line between open and closed. Driven by state and local COVID-19 data, they’ve been forced to shut down at the drop of a hat and reopen just as quickly. While the green light to reopen is long-awaited good news, as various states continue to allow establishments to open dining indoors at a limited capacity, there are monumental impacts to the overall foodservice industry and subsequent impacts on the food and beverage manufacturers and

Food Supply 131

Food Supply Food Safety Food Truck Inventory 131

Typsy

MARCH 2, 2021

When it comes to beverage costing and sales, it can be pretty easy to think you can get away with taking a 'guesstimate' approach with stocking and revenue. A little bit over here, a little bit under there - it all pretty much evens out, right? We wish! As with everything in business, there's doing it the easy way, and there's doing it the right way.

Beverage 88

Beverage Take-out Hospitality Hotels 88

Restaurant365

MARCH 5, 2021

For restaurant owners seeking to obtain economic relief as a result of the coronavirus, the Employee Retention Tax Credit or ERTC should not be overlooked! While this credit has been available for some time, recent changes made by Congress now place this credit at the top of the list and could mean hundreds of thousands of dollars for some restaurant owners.

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Government 2021 2019 2020 88

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management