7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. For an industry with a high rate of first-year closures, Lula Cafe's longevity is a testament to what Hammel calls a youthful mindset. He joined us on the Pre-Shift Podcast to chat about the keys to Lula Cafe's longevity, how they changed after the pandemic, and how the industry has changed since

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

JULY 28, 2023

Restaurant operators are always looking for new tools, promotion channels, and advertising options, but they might not be quite sure what they need to say to tempt a potential guest. Before dealing with promotion of any kind, you should determine your restaurant’s base: the value of the establishment, its uniqueness, target audience, and the place that the restaurant occupies in the minds of guests.

Social Media 167

Social Media Events Customer Experience Advertising 167

Ken Burgin

JULY 23, 2023

ChatGPT recently released a new feature called Code Interpreter, that allows you to upload a spreadsheet of data and ask for an analysis. So I asked it to ‘Give me 10 ways ChatGPT’s new Code Interpreter could analyse and improve menu profitability for a restaurant or cafe? Give answers that appeal to a restaurateur or accountant with fairly sophisticated financial understanding and good analytical skills.

Menu 113

Menu Seasonal Menu Point of Sale Pricing 113

Modern Restaurant Management

JULY 25, 2023

Artificial intelligence (AI) isn’t new, but suddenly it’s everywhere. Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. We also believe in the fast-paced world of the restaurant industry, Artificial Intelligence (AI) is emerging as a key ingredient for success.

Customer Experience 167

Customer Experience Customer Service Back of House Pricing 167

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Sculpture Hospitality

JULY 25, 2023

In the ever-evolving landscape of the restaurant industry, standing out and thriving requires more than just offering great food. It demands a relentless pursuit of excellence, a commitment to continuous improvement, and an unwavering dedication to delivering exceptional experiences for customers.

Operations 133

Operations Customer Experience Food Management 133

Tableo

JULY 27, 2023

Struggling to optimise your restaurant’s operations while keeping costs under control? In this guide we will delve into food & beverage (F&B) control methods to help you generate profitability and uphold good standards. So let’s dive in! 1. Understanding F&B control Inventory management, cost control, menu engineering and portion control are just a few of the components of restaurant management that go under the umbrella of F&B control.

Beverage 75

Beverage Food Inventory Waste 75

Crunchtime

JULY 25, 2023

This is the second part of a five-part series about the ROI of ops excellence in restaurants. First, we outlined the overall value of ops excellence in restaurants , now we'll explore how inventory optimization impacts profitability.

Inventory 78

Inventory Management Management Customer Experience 78

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

Supplies 167

Supplies Sustainability Food Supply Food Safety 167

Blue Orbit Restaurant Consulting

JULY 26, 2023

Hiring previously incarcerated individuals can bring several benefits to your restaurant: Access to a larger talent pool: Many previously incarcerated individuals face challenges finding employment due to the stigma associated with their past. By being open to hiring them, your restaurant can tap into a pool of potential employees who are often overlooked by other … A Great Solution to Your Restaurant’s Staffing Problems: Hire an Ex-Con!

Hiring 52

Hiring Seasonal Menu Leadership Hospitality 52

Culinary Cues

JULY 23, 2023

Most people don’t get it. Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. Deep inside that crusty exterior, behind the veil of authority, underneath the hard-nosed, sometimes reactionary body of a chef lies a person who is haunted by an unrelenting need to be expressive, do things exceptionally well, and be more self-critical than any writer for the local food column will ever

Guest Recovery 409

Guest Recovery Seasonal Menu Presentation Customer Experience 409

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Crunchtime

JULY 25, 2023

This is the second part of a five-part series about the ROI of ops excellence in restaurants. First, we outlined the overall value of ops excellence in restaurants , now we'll explore how inventory optimization impacts profitability.

Inventory 78

Inventory Management Management Customer Experience 78

Modern Restaurant Management

JULY 27, 2023

More than 75 percent of Americans say that increasing financial stress is impacting their productivity at work. Financial insecurity has hit all-time highs in many segments of the workforce, including the restaurant and quick service restaurant (QSR) industries, whose workers tend to be more underserved with less access to affordable banking services.

Cash Management 162

Cash Management Insurance Customer Service Government 162

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. The reality of the restaurant business is that culinary excellence isn’t enough to make an eatery a success.

2023 78

2023 Management Management Tip Distribution 78

Culinary Cues

JULY 25, 2023

A young cook once said to me: “Why are you so caught up in this ingredient, it’s just a tomato.” I was dumbfounded, it was hard to form the words that should be easy to say so instead, I just stared at him until he finally turned away and went back to work coring and quartering – just a tomato. I remember returning to my office, closing the door, and taking the time to collect my thoughts before calling him in.

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Food Truck Reference Café Take-out 353

Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

EATER

JULY 27, 2023

Casa Bonita. | Hyoung Chang/Getty The “South Park” creators have dumped $40 million into the beloved Colorado restaurant, which is now selectively open, but to what end is still unclear You wanna come on down to where, exactly? If the answer is “unincorporated Park County, Colorado,” an hour or two outside of Denver, great news: Two guys from around there have been making a TV show about it for 26 years and counting.

Seasonal Menu 98

Seasonal Menu Point of Sale Website Management Events 98

Modern Restaurant Management

JULY 25, 2023

As a restaurant owner, managing your finances effectively is crucial for the success and growth of your business. One area that can significantly impact your bottom line is understanding and utilizing tax credits and incentives available to restaurant owners. These incentives can help reduce your tax liability, increase cash flow, and promote business expansion.

Cash Management 88

Cash Management Government 2023 2025 88

Bizimply

JULY 25, 2023

Having trouble finding a good mix between work and life as a Frontline Manager? Want to know how to handle your tasks and still be there for your family? Check out our blog post about work-life balance for useful tips for finding balance. The post <b>Frontline Managers</b>: How Can You Prioritise Work-Life Balance? appeared first on Bizimply.

Management 97

Management Management Blog Bar 97

Buzztime Business

JULY 28, 2023

Summer may be winding down in August, but it’s a great time to amp up the excitement at your bar, restaurant, or brewery. It’s all about giving customers a reason to come in: these 31 August promotion ideas should do the trick. Say Cheers to International Beer Day: The First Friday in August Not to be confused with National Beer Day (that’s April 7 th ), International Beer Day is always held on the 1 st Friday in August.

Social Media 78

Social Media Book Brewery Bar 78

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Ken Burgin

JULY 25, 2023

Use these enjoyable and instructive games to engage your front-of-house and kitchen staff – they’re designed to prepare and run quickly. And a reminder of the old trainer saying: what we learn with pleasure, we never forget! Make sure to take photos and share on your social media channels. Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinfo

Training 60

Training Kitchen Safety Front of House Food Safety 60

Modern Restaurant Management

JULY 26, 2023

In today's ever-evolving economic climate, characterized by escalating retail prices and a limited number of desirable properties, restaurants face a significant challenge in finding suitable locations that align with their criteria. Creating a specialized real estate strategy has become more essential than ever for brands. Small Footprint Model Papa Johns has effectively navigated the real estate market by embracing innovative design strategies and maximizing the flexibility of its floor pl

Small Business 88

Small Business Food Order Innovation Design 88

Restaurant Business

JULY 27, 2023

The industry veteran and operations specialist has spent more than a decade at Bloomin’, most recently as group vice president of diversity, equity and inclusion and off-premise dining.

Operations 98

Operations Leadership 98

EATER

JULY 27, 2023

Photo by Thom Payne Kat Craddock’s journey through restaurant jobs and food media took an unexpected turn when she purchased the magazine she worked for earlier this year In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Kat Craddock. On April 10, 2023, Kat Craddock announced that she had purchased Saveur , the celebrated food publication she’d been reading since its inception in 1994 and wo

Food 98

Food Magazine Point of Sale Small Business 98

Advertisement

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Marketing4Restaurants

JULY 27, 2023

A lot of businesses thrive or die depending on the amount of marketing done. Here are some common mistakes we’ve observed that hinder most businesses: Zero marketing One of the most basic mistakes is simply not doing any marketing at all. Some believe that the product would be enough to carry the name around but that is still lost potential customers.

Marketing 98

Marketing Email Marketing Pricing Specials 98

Restaurant Technology Guys

JULY 25, 2023

Discover the secret to unlocking your restaurant's true potential! ? In our latest blog post, we delve into the world of human capital resource management and how technology can revolutionize your workforce. ? ? Streamline scheduling with advanced software. ? Empower your team with convenient e-learning platforms. ? Set goals, track progress, and provide timely feedback. ?

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Technology Management Management Blog 78

Restaurant Business

JULY 26, 2023

The fast-casual burrito chain is working to find the right balance between its customer-facing and digital makelines as it works to improve throughput in the restaurants.

Fast Casual 98

Fast Casual Casual Operations 98

EATER

JULY 24, 2023

Barbeet. | Shuttersock/Mattel, Inc. Pink food is everywhere because of Barbie — and because of the humble beetroot It’s important to remember that in Greta Gerwig’s Barbie , Barbie doesn’t eat. When in Barbieland, she holds cups of milk and pieces of toast up to her mouth but, being plastic, she cannot actually ingest anything. This changes when she gets to the real world and at one point has to figure out how to sip a cup of tea.

Point of Sale 98

Point of Sale 2021 Training Menu 98

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Evergreen

JULY 28, 2023

Discover why businesses choose Evergreen over Untappd for their bar and restaurant operations, with increased customer engagement and cost savings. In today’s competitive market, the success of a bar or restaurant heavily relies on offering unique experiences and […] The post Evergreen vs. Untappd: Why Evergreen Is the Clear Choice appeared first on Evergreen.

Customer Experience 52

Customer Experience Bar Marketing Operations 52

Qu

JULY 25, 2023

Old habits die hard. And POS has become an old habit in the restaurant industry. For 40+ years, POS was the only piece of technology in the restaurant — and it changed very little. Restaurant operators got habituated to using dated POS systems that presented many obstacles and frustrations. But the restaurant world has changed drastically, and the role of POS must change with it.

POS 52

POS Front of House Back of House Fast Casual 52

Restaurant Business

JULY 28, 2023

The chicken-sandwich chain plans to open two new prototypes targeted at takeout customers, including one of them with a four-lane drive-thru under a second-story kitchen.

Operations 98

Operations 98

EATER

JULY 24, 2023

Lille Allen/Eater Bean-to-bar chocolate makers like To’ak and Raaka are experimenting with aging in whiskey casks, Madeira wine barrels, and more My very first foray into barrel-aged chocolate began in Quito, Ecuador with a square of To’ak’s Islay Whisky Cask Aged. I instantly noticed how smooth it was, much more mellow than any chocolate I had tried before, but still deep and rich.

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2014 Bar Travel 2015 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management