Bingage

JANUARY 28, 2023

Introduction In the Restaurant business, Customer feedback is an essential tool for improving customer satisfaction. According to a search, 93% of customers find that customer service is necessary when deciding whether to visit a restaurant or not. Many restaurants are asking for surveys nowadays to harvest valuable data points and feedback that can be used to make an impactful decision regarding how to design menus, operations, and customer service.

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Social Media Customer Service Loyalty Program Customer Experience 98

Wasserstrom

FEBRUARY 2, 2023

Looking to boost profits and increase guest satisfaction in your restaurant? Candles are the easiest and fastest way to turn an average dinner into a memorable evening. First, we’ll detail the human connection to fire. Then we’ll take a deeper look at why incorporating this element onto your tabletop will optimize ambiance and provide an […] The post Candle-Lit Restaurants Bring in the Dough: Here’s Why first appeared on The Official Wasserstrom Blog.

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Blog Management Management 103

Modern Restaurant Management

JANUARY 31, 2023

Mondelēz International Foodservice tapped its network of Brand Ambassadors to share a report on what they see as the next big trends in foodservice this year. Here is a look at the top trends predictions: Innovative Mashups : Award-winning Chef Paola Velez foresees new twists on traditional breakfast foods to come front and center. “A big trend for 2023 will be curious breakfast flavor pairings – unique flavors blended into one tasty bite.

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Modern Restaurant Management

FEBRUARY 2, 2023

As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022. While there is a satisfactory level of comfort for patrons to return to in-person dining experiences, businesses should consider the dining experience as a whole – people crave togetherness in their social settings

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Fine Dining Events Customer Experience Seasonal Menu 189

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Culinary Cues

JANUARY 28, 2023

I am happy to share a commonality with many of the professional cooks and chefs with whom I have worked over decades in the kitchen. It is this commonality that drives us to do what we do, and it is this commonality that is in short supply nowadays. The commonality is our voice through food; a voice that is built through years of practice, history and tradition, environment and experiences, family and friends, and a cumulative portfolio of all these influences.

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Food Supply Dine-in Uniforms Presentation 372

Modern Restaurant Management

FEBRUARY 1, 2023

We all know that for restaurants – reputation is everything. But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? It all comes down to your staff. And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. The pandemic changed how restaurant workers view the industry – and it also changed their needs.

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Hiring 2023 Advertising Recruiting 189

7 Shifts

JANUARY 31, 2023

It’s no secret that a high staff turnover rate directly inhibits organizational growth. Having strong employee retention means less time and money spent on hiring and training, less knowledge loss, increased productivity, and better customer service. This all translates to more satisfied customers and better business. So how can you ensure you are creating the right workplace culture to retain employees?

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Coaching Training Book Customer Service 195

Restaurant Business

FEBRUARY 1, 2023

Inflation is driving up the cost of operating a restaurant, making efficiency more important than ever. So chains are shrinking the size of their restaurants and reorganizing their kitchens.

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Operations 122

Sculpture Hospitality

JANUARY 31, 2023

Restaurants can manage inventory using several different methods, from creating and maintaining an inventory list to using detailed reports to make better decisions about their inventory.

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Inventory Management Management 132

Modern Restaurant Management

JANUARY 30, 2023

Anyone who has spilled water on a laptop understands the relief of discovering that the machine works when it’s dry again. But anxiety about the incident still lingers. After all, hidden damage could manifest itself in the days or weeks ahead. In a sense, this is the place the restaurant industry is in right now. Restaurateurs are seeing the light at the end of the COVID-19 tunnel due to a variety of factors.

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Technology Fast Casual Waste 2023 189

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

7 Shifts

JANUARY 31, 2023

Valentine’s Day is the biggest romantic holiday of the year in the United States. It’s a time when people celebrate their love with flowers, chocolates, jewelry and other gifts. In fact, as many as 35% of people plan to have a romantic night out on this day. Not to mention, Valentine’s Day sales trends reached $23.9 billion in 2022 alone with spending only growing each year.

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Specials Online Ordering Email Marketing Loyalty Program 195

Sante

JANUARY 31, 2023

The challenge is how to attract, hire, and retain quality restaurant employees.

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Hiring Management Management 243

Perfect Daily Grind

FEBRUARY 3, 2023

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium. The two-day event will include lectures, seminars, sensory experiences, and networking opportunities. This year’s Re:co Symposium will be held at the Oregon Convention Centre in Portland on 19 and 20 April.

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2023 Seminar Certification Food Supply 121

Modern Restaurant Management

JANUARY 31, 2023

With the Super Bowl and March Madness coming up, restaurant owners should be preparing now in order to capitalize on the influx of online orders. The first step in this process should be analyzing the data from their point-of-sale system – labor costs, game days sales and more. From that data, restaurant owners can gather winning insights into how to create an optimized menu, develop a promotional strategy as well as to create back-of-house efficiencies during peak hours to be able to hand

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Loyalty Program Social Media Email Marketing Online Ordering 184

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

EATER

FEBRUARY 1, 2023

Fawcett/Eater Peg Bracken’s 1960 cookbook embraced the joys of convenience, mediocrity, and a well-timed shot of whiskey Once upon a time, back when Julia Child was perfecting the recipes that would become Mastering the Art of French Cooking and Betty Friedan was seething over the notes that would become The Feminine Mystique , a group of women in Portland, Oregon, known to themselves as the Hags, met regularly for martini lunches to commiserate about the trials of their lives as wives and mothe

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Book Point of Sale Back of House Take-out 103

Restaurant Business

JANUARY 30, 2023

The creators of ‘South Park’ are reworking the Denver landmark and have positions to fill ranging from cliff divers to front- and back-of-the-house staff.

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Front of House Hiring Back of House Operations 98

Perfect Daily Grind

JANUARY 30, 2023

In recent years, we have seen an increasing number of specialty coffee shops and roasters freezing roasted coffee beans. There are several reasons for doing so, but the main argument is simple: to preserve freshness for as long as possible. Traditionally, storing roasted coffee in a cool and dry place has been the most common way of maintaining freshness.

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Waste 2016 Article Uniforms 131

Modern Restaurant Management

FEBRUARY 3, 2023

You know what they say: time is money — and kitchen prep can take a lot of time. With labor being a challenge in today’s restaurants but with business booming, the key to success is finding equipment that can speed up prep time. Here are five types of equipment that can make your life easier. 1. Continuous-Feed Food Processors Hand-cutting produce takes time, but pre-cut produce is expensive and doesn’t last as long as whole vegetables.

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Equipment Kitchen Safety Food Food Safety 177

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Open for Business

FEBRUARY 1, 2023

Outdoor seating for restaurants has risen to the top of guests’ wish lists in recent years. As a result, many restaurants have invested in patio furniture and set up inviting outdoor dining areas with everything guests expect from an indoor dining experience. In the years since the outdoor dining boom began, it’s become clear that patios, sidewalk cafes, and rooftop spaces are here to stay.

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Seating Outdoor Dine-in Reservations 78

Crunchtime

FEBRUARY 3, 2023

Restaurant operators know that retaining employees can be a constant challenge, with employees seeming to leave faster than they can be hired. One way to help reduce employee turnover is through heightened employee engagement.

Hiring 78

Hiring Operations 78

Perfect Daily Grind

JANUARY 31, 2023

For the most part, both the price of arabica and robusta rely on futures contracts. These are legal agreements to buy or sell a particular commodity at a predetermined price on a set date. However, while the C price and robusta futures are determined by real time transactions of coffee, the price of coffee is also affected by fluctuations in foreign exchange rates.

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Pricing Influencer Workshop 2022 172

Modern Restaurant Management

FEBRUARY 2, 2023

The big game is around the corner, and whether you’re dealing in touchdowns and takeout, or defense and dining in, your team won’t be the only ones scoring big. In restaurant management and football, success lies in practice and preparation. Fear not – there won’t be any running drills or tackling dummies in your future. This Super Bowl season, your plays should showcase accurate forecasting, efficient ordering, and menus engineered to earn cheers from both teams.

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Menu Point of Sale Seasonal Menu 2025 88

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

The Wine Knitter

JANUARY 29, 2023

It is always a treat to pour a glass of Brunello Di Montalcino, but especially lovely when you can share the moment (virtually) with Count Cinzano, owner of Col d’Orcia! Count Francesco Marone Cinzano Photo courtesy of Col d'Orcia In May 2022, I wrote an article about Col D’Orcia based on a tasting with the Count, which took place earlier that year.

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Vineyard 2006 2010 2013 108

EATER

JANUARY 31, 2023

Cacao and Cardamom’s Baker’s Dozen Valentine’s Day gift box. | Cacao and Cardamom 13 chocolate shops where you can find the best Valentine’s Day gift there is I am an avowed supporter of Valentine’s Day — not because I have a particularly rosy-eyed view of love and friendships, although I am also pro those things. It is 95 percent because of the candy, specifically chocolate.

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Online Ordering Small Business Take-out Bar 92

Perfect Daily Grind

JANUARY 29, 2023

Around the world, many coffee shops lean on unique or signature drinks, which vary from region to region. These specially-crafted beverages can help a coffee business to stand out and drive its brand identity, and often make use of local or seasonal ingredients. As with many other markets, drinks like these are becoming more common in the Chinese coffee sector.

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Beverage White Paper Influencer Article 170

Modern Restaurant Management

FEBRUARY 3, 2023

Approximately 30 million people, or 1 in 5 American employees, are bound by a non-compete clause, and this number has trended up over time. Some states, including California, North Dakota, and Oklahoma have laws making noncompete clauses void for most workers. Eleven other states have also set limits on non-compete provisions based on factors such as the amount that a worker earns, and some states specifically exclude categories of workers, including restaurant workers, from being bound by non-c

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Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Restaurant Business

FEBRUARY 3, 2023

Restaurants and hotels led all economic segments in job creation during January, yet still came up about half a million jobs short of where their payrolls were pre-pandemic, according to new federal statistics.

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Hiring Hotels 111

EATER

JANUARY 31, 2023

The grill at El Palenque. | rhfletcher/Shutterstock Where to find a quintessential parrilla for steak with house-made chimichurri and flan, prawns and clams from Uruguay’s picturesque coastline, and more great meals in Montevideo Many visitors come to Uruguay to slow down. The country is most famous for its white sand beaches where you can lie by the Atlantic, legal marijuana if the sand and sun don’t quite relax you enough, and a food culture that centers on nap-inducing meats.

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Café Book Blog Bar 111

Open for Business

FEBRUARY 1, 2023

Alcohol and drug use have always been a bigger issue for restaurants than other workplaces. Steve Palmer, restaurateur and co-founder of Ben’s Friends explained the connection to Restaurant Business : “I don’t want to say that it’s an environment that makes you drink. But certainly stress, adrenaline, [the] fast pace—and then it just kind of stops. That leads to people feeling like they need a release,” he said.

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Restaurant Law Document Kitchen Safety Cash Management 78

Apicbase

FEBRUARY 3, 2023

“We’ve opened three new stores in the last few weeks”, says Mads Bentzen. Mads is CFO at the mighty OLIOLI , Denmark’s leading poke bowl brand. I asked him what the secret is to their success. OLIOLI is a young company, both in years and in the age of the people running it. “The founders, Nicolai Suwinai Nielsen and Frederik Johansen started the company when they were 21, and are still in their twenties today, as are 99% of the 200 employees.” With 14 corpo

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Employee Relations Social Media Catering Online Ordering 52

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management