7 Brilliant Ways to Manage Not-So-Great Restaurant Reviews Online
Restaurant Engine
NOVEMBER 8, 2023
Respond promptly to every review you get – both the negative and the positive. Did you know that research from Northwestern University found that nearly 95% of people who read a negative review online avoid that business? Everyone gets a bad review here and there, but what can you do about it? It is possible to sway public opinion by giving an honest, thoughtful response.
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