Sat.Jun 04, 2022 - Fri.Jun 10, 2022

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Drive-Thru Is Down; Gen Z Is a Big Factor

Modern Restaurant Management

Talk about a dichotomy. At nearly $100 billion, Generation Z has enormous spending power — and yet, among all generations, they are reacting with the most intention to rising costs borne from inflation. At Revenue Management Solutions, we see evidence of this shift across multiple channels and frequencies. Our analysts examined how dining habits differ across Gen Zers, millennials, Gen Xers and baby boomers in our research consumer study.

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The effect of employee treatment on the guest experience

Typsy

Employee experience may be more linked to customer and guest experiences than most business executives would ever imagine. One statistic shows that companies with great customer experience ratings have more engaged employees at a rate of 1.5 times than their less-successful competitors. Facing data like this, every hotel manager and hospitality industry leader should consider how the treatment of their own employees comes back to affects their client and guest experiences.

Hotels 97
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THE IMPORTANCE OF THE SECOND OLDEST PROFESSION

Culinary Cues

Setting aside the challenges of today, it is important to recognize just how instrumental the restaurant business is to society and how significant the role of cooks and chefs. I feel privileged to come from a lineage of restaurateurs, and although not chefs, they represented a taste of this importance. Throughout history it has been the cook and the restaurateur who have given a spark of hope and life to even the bleakest of times.

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Addressing deforestation in coffee production

Perfect Daily Grind

Sustainability continues to be a major focus across the coffee industry, specifically in coffee production. Among the many environmental issues in the coffee sector is deforestation. There is a significant knowledge gap about deforestation in coffee production, which naturally leads to a number of misconceptions about when, where, and how much deforestation is driven by coffee production.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Small but Mighty Restaurants Can Optimize Data to Muscle Up Growth

Modern Restaurant Management

In a restaurant world filled with heavy hitters armed with deep pockets and marketing power, it can seem difficult for smaller concepts to compete. But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Understand customer cravings and business needs through data.

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What is a Bar / Beverage Inventory App?

Sculpture Hospitality

Running a bar or restaurant can be a seamless process, when you have the right tools to support you and your team. A bar inventory app is one of those tools and can be an incredibly effective way to manage your bar’s inventory.

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How does the espresso machine influence barista workflow?

Perfect Daily Grind

As the centrepiece of the coffee shop, the espresso machine has a demonstrable impact on barista workflow, and as a result, café efficiency. Over the years, however, espresso machines have evolved to combat these issues through new technology and more intuitive design. To learn more about how espresso machine design affects barista workflow, I spoke to espresso machine expert Filippo Mazzoni from Gruppo Cimbali and Valerio Cometti from V12 Design.

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COVID Caused Five Permanent Changes in the Restaurant Industry

Modern Restaurant Management

So much was different before March 2020. Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. For many brands, an annual audit was the norm, while employees may have focused on not "getting in trouble" or "getting a good score" rather than the creation of culture.

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18 Employee Appreciation Gifts Your Team Will Love

Sling

Giving employee appreciation gifts is a great way to show your team that you value their efforts. But what type of gifts will your employees respond to? What will they enjoy? And what type of gifts can you give without breaking the bank? In this article, we discuss the answers to those questions and give you ideas for the best employee appreciation gifts out there.

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Baijiu Gets Its Due on Cocktail Menus

EATER

Lumos, a New York City baijiu bar, closed in 2016. | Getty. A growing number of bartenders are raving about a popular Chinese liquor that many American consumers know little about When veteran bartender Ashley Mac landed a job heading up the bar program at D.C. restaurateur Peter Chang’s new Baltimore establishment NiHao , she had zero grasp of what the gig would entail.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Restaurant Sustainability is About Success, Not Just Recycling.

Ken Burgin

Sustainability is about survival and prosperity – can we put that upfront? Now more than ever, with soaring supply prices, staff shortages and crazy weather, sustainability makes sense across all business areas – it’s much more than recycled packaging and local vegetables. So let’s look at how it can make your business stronger. I rethought my approach when I hosted a panel on the topic at the National Restaurant Conference in Melbourne.

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10 TikTok Video Ideas for Restaurants

Modern Restaurant Management

If you are a restaurant owner in 2022, you need to be on TikTok. I know what you’re thinking, “It’s a video social network, where the heck does my restaurant fit in there?” Creating engaging content that resonates with your customers is the future of marketing. And TikTok is a great medium to put this content on, as it is a powerful tool that gives businesses the opportunity to reach a large audience in a short amount of time.

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Free Weekly Schedule Template and How to Use it

Sling

What would you give to have hours of time back to take care of all the other items on your to-do list, instead of recreating the same old schedule for your employees, week after week? Well friend, welcome to the 21st century, we’re so glad you’re here. Using digital tools for your business’s work schedule will not only free up hours of your time, but it will also make your employees’ lives easier.

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The Look of the Summer Is Seafood Kitsch

EATER

The Rachel Antonoff Gwen dress, a Tombolo shirt, Susan Alexandra earrings, and Stubbs & Wooton x Chefanie shoes. | Eater. Clearly, we aren’t just eating tinned fish, but wearing it too If the summer of 2021 was all about tinned fish as “ hot girl food ,” the summer of 2022 is shaping up to position tinned fish as “hot girl clothes.”. What might have felt like a one-off when Rachel Antonoff announced her newest collection — which includes a shift dress patterned with caviar tins and spoons ,

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Why Restaurant CRM is a Must-to-Buy for Long-term Business Growth

Bingage

We all know that in the restaurant industry, customer retention is key to success. But it’s hard to retain customers when you don’t have the right tools at your disposal. And that’s where Restaurant CRM comes in. Sustaining good relationships with customers is just as important in the hospitality industry as having a proper functional kitchen. 1.

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The Next Frontier for Restaurants: The Hotel Lobby

Modern Restaurant Management

During the pandemic, restaurants were forced to shut down or limit their indoor dining areas to prevent the spread of COVID-19. Most restaurants took advantage of al fresco dining or turned to alternative pick-up and delivery service methods to regenerate revenue. Other restaurants turned to hotels to attract new customers and strengthen their existing customer base.

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Help Us Support Clean Water

Bottleneck Management

Help Us Support Clean Water. We are proud to announce our partnership with Clean Water Fund and Round It Up America. Now, each time you dine in at a Bottleneck Restaurant you can round up your change or add an additional donation to help keep our drinking water safe. Our drinking water contributes to many of our daily joys. Did you know the water tap is the first stop on the way to the beer tap?

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Meet the TikToker Going Viral by Baking His Way Through Great Depression-Era Cookbooks

EATER

B. Dylan Hollis | TikTok. When B. Dylan Hollis started making lost-to-time recipes like broiled humdingers and pork cakes, he had no clue he was on the path to TikTok stardom Regardless of how well-curated your TikTok algorithm is, there don’t seem to be a lot of feel-good stories on the app these days. In the span of a few short years, it’s seemingly gone from a quirky video-sharing platform to a social menace, synonymous with harassment, misinformation, and abuse.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Mocktails for your Margins- Crafting Alcohol Free Cocktails for Conscious Consumers

Cheetah

Reading Time: 2 minutes. The oldest trick in the book is to make up your margins with drinks. We all know that when a table sits down and starts ordering cocktails and mimosas, the tab will be well worth the rowdiness! Most restaurants make up the bulk of their profit by selling drinks, not food, but what about non-alcoholic drinks, namely mocktails?

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The Future Is Almost Here

Modern Restaurant Management

In late May, the National Restaurant Association held its first trade show since 2019 in Chicago. It was so great to see old friends, make new friends and see how far the industry has advanced since the last show. I have been going to the National Restaurant Association show since I was 21, and I have never seen the industry innovate so quickly as I did this year.

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Podcast 18: Reducing Food Waste – New Strategies and Solutions

Ken Burgin

Dianne McGrath has been doing some remarkable work on sustainability in the hospitality industry. While everyone believes in reducing food waste and improved sustainability, she has done detailed research on how the problem shows up in restaurants and foodservice, and how to make practical improvements. Ken Burgin interviewed Dianne to find out what he’s learned from her research, and how that can be used by operators and the wider food production industry – the production chain moves from

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TikTok’s Viral ‘Healthy Coke’ Concoction Is Better Than You Think

EATER

But you’ll never get over the smell People who have been dieting to lose weight for years can convince themselves of anything. They can be convinced that frozen pureed fruit tastes “just like” ice cream, and that Lean Cuisines can adequately approximate any edible entree. And so it’s not exactly surprising that a large contingent of TikTok wellness creators seem to legitimately believe that a combination of seltzer water and balsamic vinegar can taste identical to a Coca-Cola.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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QSR food delivery: An operators’ guide to success in this channel 

Rocket Fuel

This article is the third in a series of five to promote Delaget’s 2021 QSR Operational Index – an annual report that shares stats and figures from over 6,000 QSR locations for sales, costs, employees, loss, and customer experience. . Delivery isn’t exactly new to QSR operators and those who serve the industry, and yet we’re still seeing franchisees and franchisors alike navigating the nuances of the channel – and working to fine-tune their processes around managing it. .

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What Happens to Used Cooking Oil When it Goes Down the Drain

Modern Restaurant Management

Cooking oil is a staple within commercial kitchens. It’s required for deep frying, and the various types of cooking oil to choose from affect the taste and texture of the food. Once a batch of restaurant cooking oil is spent and no longer good for frying, it must be disposed of somewhere. Because it is a liquid, you might be tempted to pour restaurant cooking grease down the drain, but that should never be an option.

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Pictures and Food: The 5 Reasons Why You Need to Invest in Them

Restaurant Engine

Investing in professional photography for your restaurant makes good business sense. As the old saying goes, “A picture is worth 1000 words.” This statement resonates clearly for people in the restaurant business. What sells your menu items? Your photos sell them. Professional photography is vital as part of your overall marketing strategy. When it comes to pictures and food, we’re going to look at the five reasons why you need to invest in them today.

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How a Detroit-Style Pizza Spot in Philly Creates Jobs for Formerly Incarcerated People

EATER

Down North and its executive chef Michael Carter are on a mission to interrupt the prison cycle On top of making around 150 pizzas a day, Philadelphia’s Down North is also working to lower prison recidivism rates by providing formerly incarcerated individuals with jobs, housing, and legal representation. Executive chef Michael Carter himself spent 12 years incarcerated and explains that his love of Detroit-style pizza comes from the significant role its played throughout his life: “.Pan pizza ha

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Your Complete Guide to Restaurant Newsletters

The Rail

By Owen Baker, Contributor Delicious food is a great way to keep your customers, but you need to do more. The industry is competitive, so you must step up your marketing campaigns. Restaurant email marketing through newsletters is one of the best ways to market your business. However, a newsletter can only rake in business if it's well-crafted and resonates with your readers.

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The Growing Influence of the Fast-Casual Restaurant Concept

Gourmet Marketing

The food industry is seeing rapid growth and rising interest in the fast-casual restaurant concept. The concept is defined with better ingredients usage while delivering food almost as fast as traditional fast-food operations.

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Limewood for Dining and Bay Views in Berkeley

Sante

With gorgeous San Francisco Bay vistas, delicious food, and a creative chef, Limewood stands high above your standard hotel restaurant.

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A No-Churn Vanilla Ice Cream Recipe for the Ages

EATER

Dina Ávila/Eater. If you have sweetened condensed milk, heavy cream, a loaf pan, and a freezer, you can have homemade ice cream No-churn ice cream, in case you did not get the memo, is an ice cream lover’s back-pocket bestie. It is for those of us who adore homemade ice cream but aren’t always up for the egg cracking, custard-making, ice cream machine retrieving, forgetting that parts of said ice cream machine needed freezing, finding room in the freezer for said parts, waiting for them to freez

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.