The Eat Restaurant

MAY 6, 2021

In the restaurant industry, maintaining good customer relationships is just as important as having a functioning kitchen. But between running a restaurant and managing its finances, restaurant management tends to forget to allocate the time to better understand their customers. This is where Customer Relationship Management (CRM) can be of use. CRM helps restaurants collect data about their guests through different sources like online and phone reservations.

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Sante

MAY 2, 2021

A 4-Part Weekly Series by Buyers Edge Platform: Part 3 Increased Focus on Food-Based Margins, Overall Spending and Accounting Operators Continue Reading.

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Operations Food 2021 Inventory 246

Modern Restaurant Management

MAY 6, 2021

The good news for restaurants is now that many state restrictions are lifted and dining hours are expanding, newly vaccinated patrons are venturing out, and the restaurants who survived are getting slammed with customers. But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions.

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Hiring FOH BOH Coaching 197

Culinary Cues

MAY 4, 2021

We are so close to the turning point, so close that we can almost taste it. If we can just get past the vaccine hesitancy then the country, and the restaurant industry might be able to see the light at the end of the tunnel. Well, this is what we hope. As states wrestle with decisions to open everything back up and whether the timing is right or premature – the real demon remains those who deny their role in turning things around whether it is preventative measures or standing in line for

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Customer Service Customer Experience Training Pricing 490

Speaker: Amanda Adams, Fractional CFO, CPA

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2025

7 Shifts

MAY 3, 2021

Patio season is upon us—and it looks a bit different than years’ past. Tables on the sidewalk. Sidewalk structures. For some restaurants, it’s been a lifeline during the pandemic—the only way to make payroll each week. For some, it’s been a way to improve and bolster their business. But what’s undeniable is that moving tables outside creates new obstacles and challenges to the already complex life of a restaurateur or worker.

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Outdoor Point of Sale Seating Dine-in 370

Cheetah

MAY 7, 2021

Reading Time: 3 minutes. Traditionally, Mother’s Day is the busiest day of the year for restaurants. Last year, COVID-19 kept many families apart, forcing them to miss out on one the most joyous, delicious celebrations of the year. This year, many restaurants are welcoming back customers for in-person dining and more than half the country’s population planning to dine out.

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Social Media Specials Customer Service Customer Experience 148

Culinary Cues

MAY 5, 2021

I have been asked to provide potential solutions for a generations long dilemma in the hospitality industry, a dilemma that has resulted in physical, mental, and emotional burnout and even a dependence on drugs and alcohol to serve as a band-aid for the wounds that are formed. “My question to you is, how will management of Restaurants, Clubs and Hotels try to provide a sense of balance and wellbeing for the chefs who have the history of working from dawn until well into the night, six and someti

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Hotels Employee Relations Coaching Training 425

EATER

MAY 3, 2021

Pedro Fiúza/NurPhoto via Getty Images. Amid reports of a restaurant industry “labor shortage,” employees say all they really want are wages that makes the risk worth it After eight years in the restaurant industry, Estefanía decided she’d had enough. Last summer, she quit her job at a New American restaurant in Chicago where she had worked as a manager and sommelier since 2017.

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Back of House Cash Management Kitchen Safety Insurance 145

Next Restaurants

MAY 4, 2021

By Adrian Johansen, Contributor. The hospitality business has always been difficult, and even more so since COVID-19 wreaked worldwide havoc. Given how tumultuous 2020 was, the last year has necessitated a complete transformation in the way restaurants function. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd.

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Online Ordering Mobile Ordering Fast Casual Point of Sale 142

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The Value of Trust. Customer trust may in fact be more important than customer satisfaction when it comes to understanding customer loyalty and their future intention to spend with a brand.

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2021 Coupons Loyalty Program Fast Casual 196

Advertiser: Paycor

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Hiring

The Eat Restaurant

MAY 2, 2021

Your restaurant’s mission statement is a pillar of your identity. It tells the world who you are and what you stand for while helping to guide your decisions as a company.

Management 148

Management Management 148

EATER

MAY 5, 2021

Tricky_Shark/Shutterstock. The pandemic has forced restaurants to accommodate delivery in order to stay relevant. And there’s no going back now. This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. A couple of years ago, Tacolicious, the San Francisco restaurant I’m a partner in, switched from using corn tortillas from a local tortilleria to making our o

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Delivery Back of House Food Order Online Ordering 126

Restaurant365

MAY 7, 2021

It’s all restaurant owners and operators are talking about: the current staffing challenges in the restaurant industry. Restaurant restrictions are starting to ease, with many places starting to resume full indoor capacity. And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining.

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Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

MAY 4, 2021

While careful labor management has always been an important part of controlling prime costs in the restaurant industry, operators should be looking toward better ways to manage labor costs with competition for labor increasing and a potential minimum wage increase on the horizon. Many operators are still relying on their general managers’ gut feelings when it comes to schedule creation and enforcement.

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Management Management Point of Sale 2000 218

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Restaurant Clicks

MAY 6, 2021

If you follow a Vegan or Vegetarian lifestyle, it is often difficult to find great restaurants to fit your dietary needs. In Washington, D.C., there are a plethora of great restaurants that offer a large variety of Vegan and Vegetarian options. Some restaurants are entirely plant based! Keep reading to find out where you can find the best restaurants in the Washington, D.C., area that we believe not only has vegan and vegetarian options, but delicious ones, at that.

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Fast Casual Food Online Ordering Food Order 78

EATER

MAY 6, 2021

During the second Ramadan of the pandemic, community groups, like this one in Cairo, are serving iftars to-go. | Xinhua/Ahmed Gomaa via Getty Images. Some community organizers are hoping the changes driven by the pandemic will improve Ramadan for years to come When I broke my fasts at mosques during pre-pandemic Ramadans, I basked in the unspoken agreement among the strangers in the room that filling everyone’s stomach was an urgent and shared responsibility.

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Food Safety Waste Sustainability Book 103

Future Food

MAY 3, 2021

As cities around the world open their doors to welcome back hungry and thirsty customers, they do so by introducing new and creative ideas, to make customer feel safe – both hygienically and socially. City Centres (CBD’s) is where it all comes together. Our cities are increasingly diversifying their food and hospitality services adopting an experiential approach, aimed at maximising happiness and positive memories.

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Back of House Food Truck Retail Hospitality 78

Modern Restaurant Management

MAY 6, 2021

The past year ushered in some big, unprecedented changes. For the average person, one of the most visible changes witnessed was the overnight impact on the restaurant industry. With strict government health lockdowns in place, dining out became a thing of the past. Restaurants found themselves facing many unknowns, from how long their doors would be closed to how to manage staff.

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Kitchen Safety Guest Recovery Employee Relations Technology 189

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Restaurant Clicks

MAY 5, 2021

South Philly is an amazing neighborhood in Philly to explore, eat, and drink. But after a long day, you may find yourself wanting to relax and grab a drink at a local bar. Luckily, this spot has plenty of great restaurants with happy hour specials you can’t miss. We’ve put together a list of the best happy hours in South Philadephia. Happy hour is one of those things that everyone looks forward to after a stressful workday.

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Front of House Back of House Online Ordering Food Order 78

EATER

MAY 4, 2021

Eric Sze has made a name for himself by keeping his NYC restaurant 886 afloat and starting the grassroots initiative Enough Is Enough. Despite a pandemic that stalled his restaurant business, Eric Sze has never been busier. He’s made a name for himself in the past year by making pivot after pivot to keep his New York City restaurant 886 afloat — and by being the change he wants to see in the industry.

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Front of House Back of House Consumer Goods Outdoor 98

The Restaurant Group

MAY 3, 2021

According to Forbes, more than 40% of restaurants struggled to survive during the COVID-19 pandemic crisis. What’s interesting is that G2 research highlights that almost 50 million people in the U.S. will use food apps by the end of 2021. Digital and Tech Transformation. It is no secret that it takes a lot of manpower and resources to maintain restaurant operations.

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2021 Kitchen Safety Online Ordering Food Safety 78

Modern Restaurant Management

MAY 7, 2021

Crayons are a perfect symbol of the joys of childhood: creating, playing, learning. They’re classic; they’re inexpensive … They are timeless. As basic as they may seem, crayons bring so much to the table for families in restaurants. We at C3 know all about crayons—from formulas, production and distribution to doodles on kids’ menus.

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Indoor Media

MAY 3, 2021

So you’ve selected your branding and hit the ground running. You’ve done what you can to build out your social media platforms, and you’re starting to see some serious merchandise sales. It’s safe to say you’re starting to get your community’s attention — but is your branding working? Good branding can help you lure in new customers and give regulars a sense of why they should return.

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Coupons Advertising Loyalty Program Social Media 78

EATER

MAY 4, 2021

Meet the inspiring leaders using food to challenge conventions, empower their communities, and make positive change. America’s food culture is at a turning point. Pandemic-related shutdowns proved just how fragile the restaurant ecosystem has always been, while last summer’s protests put a spotlight on the work still needed to dismantle white supremacy in all aspects of American life, especially in an industry built on a history of racism and inequity.

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2021 Food Safety Education Sustainability 103

Restaurant365

MAY 7, 2021

COVID-19 vaccines are all over the news. There have been lots of different incentives from across the United States to encourage more Americans to become vaccinated. There are reports of free beer, doughnuts, chances to win a new vehicle—all to add a bit of incentive to get the COVID-19 vaccine. But how does the vaccination rollout affect your restaurant business?

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Employee Relations Restaurant Law 2021 Hiring 78

Modern Restaurant Management

MAY 6, 2021

The American Rescue Plan Act, passed this spring, allocated $28.6 billion to a Restaurant Revitalization Fund (RRF) to help restaurants on the road to recovery. The Small Business Administration (SBA) has recently revealed a sample form and program guide for applicants. If you have any questions on the process, reach out to an experienced accountant to walk you through the process.

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Document Point of Sale 2019 Food Truck 197

Advertiser: Paycor

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Sling

MAY 7, 2021

For many businesses, salaried employees are the foundation of their workforce. But the consistency and dependability of these types of team members also come with some drawbacks. In this article, we discuss the pros and cons of salaried employees for small business owners to help you decide what is right for you, your team, and your company. What Is A Salaried Employee?

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Small Business Article Management Management 78

EATER

MAY 4, 2021

As the founder of the Chocolate City’s Best cocktail competition, D.C.-based bartender Kapri Robinson is opening doors for hospitality workers of color. Though she’s working hard to tear down inequity in the hospitality industry, D.C.-based bartender Kapri Robinson considers herself a builder. “If you’re creating something of your own [that] is naturally dismantling what you see is wrong, it’s taking away the energy of constantly shouting at a wall of white supremacy, racism, sexism, ageism — al

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Indoor Media

MAY 6, 2021

It seems like every time you turn the corner, there’s another “award-winning” restaurant. At this point, most restaurants are so heavily decorated, having an award is the bare minimum. Awards can be challenging to procure, and once you have one, it’s not clear what you need to do with it. Here, we’ve broken down how you can make the most of your business awards and generate new advertising campaigns around them.

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Modern Restaurant Management

MAY 5, 2021

Each year, food waste in the restaurant industry reaches losses that are in the billions. And, while there are multiple points of waste throughout the food supply chain, imagine if it were possible to limit losses due to power outages. What would it mean for a restaurant’s bottom line to keep refrigerators, freezers, ice machines and display coolers running during power outages?

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Food Supply Employee Relations Waste Leadership 231

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management