Modern Restaurant Management

OCTOBER 11, 2021

With increased talk of COVID-19 vaccine mandates and the rise of the Delta variant , restaurant owners are still adapting their dine-in operations to keep up with the times. As a part of this process, many operators have once again turned to outdoor dining as a lifeline to help recover lost revenue and make customers feel at ease. According to the National Restaurant Association's 2021 State of the Restaurant Industry report , 70 percent of consumers reported they would likely take a table o

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Modern Restaurant Management

OCTOBER 13, 2021

With profit margins ranging on average from three to nine percent , restaurants are continually looking to keep costs down. How do restaurant operators find efficiencies to minimize costs without degrading quality or service? The industry has since entered recovery mode , but returning to pre-pandemic levels won’t be easy. Consumers have shown interest in returning to restaurants, but it’s a slow march, not a cavalcade.

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Sculpture Hospitality

OCTOBER 12, 2021

In our blog, we’ve discussed in detail how using inventory management software to gain better visibility and control over your restaurant and bar inventory can significantly improve business profitability.

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7 Shifts

OCTOBER 14, 2021

The holiday season is upon us. Big parties, holiday specials, and private events are, too. But this holiday season, like last year's, will be a unique one for the restaurant industry. We're still feeling the effects of the pandemic. The vaccine spring turned to a late-summer surge from the Delta variant, setting restaurant recovery back. We can't be sure what the next few months will look like, but we can look to last year's data to understand what lies ahead.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Culinary Cues

OCTOBER 11, 2021

Most of us tend to gravitate to what we can control. We have an innate desire to do what we’re good at and avoid what we are not. It is the fact of control that differentiates comfort from a lack thereof. We invest the time and the energy in a process of skill development, and of knowledge building for some very specific reasons: we want to be good at what we do, we want to be respected, we need others to depend on us, and we have a real desire to be comfortable in our own shoes.

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Modern Restaurant Management

OCTOBER 15, 2021

Restaurants are feeling an unprecedented churn as they face staffing shortages, implement new SOPs, keep up with city, state, and national regulatory agencies and ever-evolving pandemic information – while also running their business and keeping everyone safe. Many restaurant leaders are feeling relentless pressure. While safety and quality have always been paramount, the ongoing COVID pandemic has amplified these issues.

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Bottleneck Management

OCTOBER 15, 2021

Kristi Davis and Nereida Gourley are the 2021 Core Value Award Winners for Bottleneck Management. The Core Value Award is given to the employee that demonstrates understanding, support, empowerment, and enjoyment in their daily operations. Overall, Kristi and Nereida are genuine people offering genuine hospitality – exemplifying Bottleneck’s values.

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Hiring Training 2020 Hospitality 158

Restaurant365

OCTOBER 15, 2021

Your labor cost is one of the highest expenses for your restaurant, typically taking up to 25-35% of revenue. Many factors can increase restaurant labor costs: inefficient schedules, overtime hours, or even rising wages. Because sales and labor needs can change by the hour, day, week, and month, it can be difficult to control your labor budget over time.

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Management Management Point of Sale Employee Relations 148

Modern Restaurant Management

OCTOBER 12, 2021

There’s a surge in demand for hourly workers, and restaurants nationwide are grappling with unprecedented staffing shortages. It’s even led some restaurants to temporarily shutter their doors. Recent research found this shows no sign of slowing down, as more than a third of workers don’t intend to return to the industry. Many restaurants are responding by offering higher (and higher) wages, signing bonuses, paid vacation and more.

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Restaurant Clicks

OCTOBER 9, 2021

I love to visit Ann Arbor, Michigan. It’s a quaint and quirky college town with a colorful personality and a progressive, nature-friendly population. Along with the prestigious University of Michigan, Ann Arbor is also home to a wealth of music and film festivals, a giant urban forest, and a giant art installation known as Graffiti Alley, where walls are covered in colorful graffiti and layers of used chewing gum.

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Fine Dining Front of House Online Ordering Seasonal Menu 148

Advertiser: Paycor

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Hiring

Ken Burgin

OCTOBER 12, 2021

With business turned upside down in the pandemic, we need every excuse for a party or promotion. There are three from the retail space that can easily be adapted for restaurants and cafes in November – just add imagination and stir! Hopefully, you have a buildup for Christmas parties, but there’s no reason not to add these three extra promotions as a booster.

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EATER

OCTOBER 13, 2021

Maksym Fesenko /Shutterstock. From espresso martinis to pesto and sun-dried tomatoes, food from the Clinton era has us totally buggin’ As a child of the ’90s, it is now my turn to watch teenagers and younger adults run wild with the fashions of my youth. The school two blocks from my house is full of skaters in baggy cargo pants, kids with tiny backpacks and crop tops, and, god help me, low-cut jeans.

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Back of House Social Media Food Order Design 135

Modern Restaurant Management

OCTOBER 11, 2021

You set yourself up for success by finding the right niche for your restaurant. Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. By focusing on niche marketing , your restaurant will flourish. What is Niche Marketing?

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Restaurant Clicks

OCTOBER 9, 2021

Wilmington, Delaware, is known for its performing arts venues, tax-free shopping, and world-class restaurants. Over time, taking various road trips and having stopped at many of the restaurants in the city, I’ve listed my favorite Wilmington restaurants below. It’s always hard to choose where to eat in Wilmington, simply because a lot of the eateries are close together in certain districts.

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Restaurant Engine

OCTOBER 13, 2021

When was the last time you really looked at your restaurant? It’s time. You have a restaurant website. It has photos on it, and it includes an online menu. Your restaurant website works for what you need. Or does it? If your website is more than three-five years old, it’s time to take a long hard look at the customer experience. While it is important that your website works for what you need, it’s even more important for it to work for what your customers need.

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Mobile Ordering Online Ordering Customer Experience Customer Service 119

Cheetah

OCTOBER 11, 2021

Reading Time: 4 minutes. Fancy a Spritz al fresco? Outdoor dining in parklets, aka streateries, saved millions of restaurants and bars around the world during the COVID-19 pandemic. In San Francisco, over 1,700 parklets have been approved since the onset of the pandemic. New legislation now assures these fixtures will be part of the streetscape for years to come.

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Modern Restaurant Management

OCTOBER 14, 2021

Despite widespread COVID-19 vaccine availability, the restaurant industry is still in a vulnerable position in the U.S. This isn’t lost on the National Restaurant Association, which sent a letter to Congress this summer to highlight the results of a recent consumer confidence survey and to urge leadership to replenish the Restaurant Revitalization Fund.

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Information Consumer Goods Customer Experience Food Safety 180

Restaurant Clicks

OCTOBER 15, 2021

With outdoor green space, and shopping, New York City has thousands of reasons for you to visit. For me, it’s the culture. Also known as The City That Never Sleeps, Gotham, and The Big Apple it can be hard to describe this diverse, multicultural melting pot. It gives you classic American diner food on one corner and a Lebanese restaurant on the next.

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. Consumer eating patterns are impacted by the economy, food trends and other factors. In the highly competitive restaurant and grocery sector, it’s important to continually monitor the factors impacting share of stomach, especially as the pandemic and recovery continues to un

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BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions. Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store.

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Modern Restaurant Management

OCTOBER 13, 2021

Daily travel numbers are nearly back to what they were in 2019, according to the Transportation Security Administration ( TSA). With many businesses experiencing an increase in the number of guests, this equates to more foot traffic in public restrooms. In the wake of the pandemic, these spaces need to look their best, as clean restrooms can enhance customer satisfaction and encourage repeat business.

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Restaurant Clicks

OCTOBER 14, 2021

Austin is known for bringing out the crowds thanks to its outstanding live music venues and awesome food. Austin is legendary for its famous Tex Mex cuisine, but they also have some great spots to have brunch littered around the city. When looking for a great place to have brunch, appetizing food is a must. But what often gets forgotten is the need for delicious drinks as well.

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Online Ordering Back of House Seasonal Menu Reservations 131

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Sling

OCTOBER 15, 2021

Want the best results from your onboarding process? Create a new hire checklist. In this article, the workforce-management experts at Sling offer tips for onboarding employees the right way. New Hire Checklist. 1) Start The Process Before The First Day. A streamlined and successful onboarding process starts well before the employee’s first day. To start, give them access to your business newsfeed beforehand so they can get an idea of what goes on day-to-day in your business.

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The Restaurant Group

OCTOBER 11, 2021

Restaurant Design . Opening and running a restaurant is no easy feat. Restaurant owners must establish the food and drinks menu, pricing, and location, along with the overall design and feel of the restaurant. That’s right. Visiting and eating at a restaurant is an experience in itself, and many elements need to be curated just right so that your customers will want to visit again and again.

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Modern Restaurant Management

OCTOBER 12, 2021

As new variants are spreading across the country, some states are encouraging mask-wearing again. As a business owner trying to keep your restaurant open, you might consider requiring it for your patrons. Unfortunately, not everyone is on board with wearing a mask. That can create instant tension in your establishment and conflict between your staff and patrons.

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Social Media Training Customer Service Food Safety 189

Restaurant Clicks

OCTOBER 11, 2021

Atlanta is an amazing city to visit, whether it’s for a day or a weekend. Atlanta is often a meeting place for faraway friends because of the Hartsfield-Jackson Atlanta International Airport (the largest and busiest in America). The cheap flights, great location, and warmth in winter make Atlanta one of the most popular cities in the south. Atlanta has been growing at an unprecedented rate over the past several decades, and there’s no shortage of reasons why!

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Online Ordering Food Order Dietary Restrictions Back of House 143

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EATER

OCTOBER 15, 2021

RC Coffee. This isn’t what we meant when we said workers shouldn’t experience customer abuse Despite fully automated luxury communism sounding pretty sweet, Western workers have mostly felt haunted the specter of our jobs being taken by robots. Take RC Coffee , Canada’s first “robotic cafe,” aka an “unattended espresso machine,” which is basically a glorified version of whatever spat sludge and foam into a cup for five quarters in your college dorm’s lounge.

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Customer Experience Hospitality Technology 2021 100

Food Business

OCTOBER 15, 2021

Irena Stein is a Baltimore restauranteur for the last 18 years. That would be impressive on it's own. There is far more to Irena Stein, and it's a joy to share what many people do not know. She is a creative, and artistic human! She has allowed that artistic self to find a home in Alma Cocina Latina, with a variety of plants in the restaurant. Many plants.

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Recycling Website Management Waste Sustainability 100

Modern Restaurant Management

OCTOBER 14, 2021

Diners are second-guessing their holiday plans, according to the third installment of BentoBox’s Restaurant Delivery Consumer Trend Report. The year-long study is tracking how U.S. consumers’ delivery and takeout habits evolve through COVID-19 recovery. Sixty-four percent of diners are very or somewhat likely to change their dining habits over the next few months given the Delta variant and surging cases nationally.

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Restaurant Clicks

OCTOBER 13, 2021

Wine bars aren’t places for wine enthusiasts and snobs to gather and talk about the notes and tannins they get from their glasses. Instead, wine bars are popular restaurant destinations for friends to gather, dates to mingle, and events to take places. They’ve essentially become a cornerstone in NYC. You can’t go one block without stumbling upon one or two NYC wine bars.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management