Sat.Jun 18, 2022 - Fri.Jun 24, 2022

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Restaurant Retention: How to Keep Employees Happy

Modern Restaurant Management

During the Great Resignation of late 2021, staggering numbers of employees left their jobs in search of new opportunities. Lack of opportunity, low pay, difficulty with childcare, and feeling disrespected at work were amongst a wide variety of factors listed as motivators. Amongst those who left their workplace, one-fourth of those were in the hospitality industry.

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The Guide to Success with Ghost Kitchens for Restaurant Owners

7 Shifts

Whether you want to call them ghost kitchens, dark kitchens, cloud kitchens, or something else, there's no denying that this new model has exploded in popularity these past few years. While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off.

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Restaurant Supply Chain Issues Continue into 2023

Goliath Consulting

Grain and Cooking Oil Shortage. Ukraine and Russia are the biggest suppliers of cooking oil. Since the war between Ukraine and Russia started, there has been intensified supply chain problems with food and other items. Both countries export around two-thirds of sunflower oil in the world. 1 Since this supply chain has been disrupted, the US, UK, Indonesia, Germany, Netherlands, and India have faced significant difficulties locating sunflower and vegetable oils. 2.

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Are airlines starting to offer better coffee?

Perfect Daily Grind

For many, a cup of coffee is a central part of the experience of air travel. In the lounge and on board the aircraft, it is a necessity for some, thanks to extended delays, early departures, or long flights. However, it’s undeniable that convenience has historically been a priority for airline coffee, with quality and taste generally taking a back seat.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Six Concepts Every Restaurant Employee Handbook Should Cover

Modern Restaurant Management

The idea of creating a well-thought, engaging employee handbook isn’t why restaurateurs go into the food industry. However, spending the time to create a handbook will help create the desired culture, as well as save time and money (helping to avoid employee turnover as 36 percent of employees say they quit because they wish they had better training, legal action, safety concerns).

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Daily Harvest Pulls French Lentil and Leek Crumbles Following Reports of Serious Illness

EATER

Daily Harvest Crumbles promotional image. | Daily Harvest. Consumers are claiming the company’s new plant-based protein sent them to the hospital In late April, Daily Harvest — a celebrity-backed food brand that’s popular on social media for its ready-to-blend smoothies and other frozen foods — announced the launch of its plant-based protein line called Crumbles, which come in walnut and thyme and French lentil and leek varieties.

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Understanding the self-serve coffee machine market

Perfect Daily Grind

Around the world, convenience is now a key purchasing factor for many coffee consumers. Over the past few years, demand has been growing for coffee that is easy to prepare and high in quality – and we’ve subsequently seen a rapidly-growing market for self-serve coffee machines emerge. It’s believed that the first coffee vending machine was invented in the US in the late 1940s, which ground and extracted hot coffee to order.

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MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Who makes the magic happen? Cashiers, cooks, and other QSR crew members. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities.

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The Dinner Party Is Now Very Online

EATER

A 1970s dinner party. | Getty. Where Martha Stewart and Ina Garten might have instructed previous generations of hosts, TikTok influencers and services offering downloadable guides and tablescape rentals are here to help today’s party hosts When Mya Gelber started making videos on TikTok early this year, the 26-year-old went for the known format of the fit check, posing while putting on Carhartts and coats.

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Podcast 19: Developing Restaurant Managers for the Digital Age

Ken Burgin

Management is a lot more than carrying a big bunch of keys and covering the roster. A massive increase in operational complexity makes the manager role more demanding, and also more effective if the data available is harnessed accurately to show real-time results. Ken Burgin interviewed Liz Perkins from The Hospitality Company on this very interesting topic – she has a background as a chef and business owner.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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How does temperature stability affect espresso extraction?

Perfect Daily Grind

Water temperature plays a crucial role in espresso extraction. To produce high-quality espresso, your brewing water should sit within an ideal temperature range of between 92°C and 96°C (197°F and 205°F), according to the Specialty Coffee Association. As well as this, the temperature must be kept stable throughout extraction to ensure it remains truly even – a concept known as thermal stability.

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Celebrating 90 Years of Fresh, Maine Lobster

Modern Restaurant Management

Beal’s Lobster Pier is celebrating its 90th anniversary this summer. Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. What Harvard Beal founded in 1932 as a wholesale fish market evolved into a go-to waterfront dining destination and experience.

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The Best Vegetarian Dinner Recipes, According to Eater Editors

EATER

Shutterstock. Having a meat-free night? Here are the best recipes for a vegetarian dinner menu It’s no longer news that more and more people have started incorporating vegetarian dishes into their cooking repertoire. For all manner of reasons, vegetarian food has of late become ever more mainstream, and consequently, vegetarian dinner recipes are now found everywhere.

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Guests More Positive About Experience Overall; Wait Times an Area of Opportunity

Black Box Intelligence

Restaurant Guest Satisfaction Snapshot™ – May, 2022. Top 5 Restaurant Brands. Financial metrics are “same-store” metrics & reported on a one-year comparison unless otherwise noted. Overall, May 2022 was a good month for restaurant sales. The expected slowdown in sales growth continued thanks to last year’s sales numbers – which were impacted by two main events; vaccines for COVID-19 and the reduction on restrictions.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How can green coffee auctions be used to promote wider social initiatives?

Perfect Daily Grind

Green coffee auctions are a popular platform for buying and selling coffee around the world, as well as a means to connect producers to a wider range of roasters and buyers. In turn, this can help producers build an international reputation. Furthermore, auctions can serve the wider coffee industry in a number of other ways, such as by raising awareness about wider social initiatives, and raising money for these causes.

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Top Tips for Seasonal Hiring this Summer

Modern Restaurant Management

Hiring teams are facing a specific challenge this summer–quickly hiring the top seasonal talent before someone else does. Summer 2022 is certainly expected to look different than the last two years as travel and gatherings increase. According to Forbes , 2022 summer travel plans are on the rise as 85 percent of Americans are planning to travel this summer while 46 percent plan to fly.

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Will Climate Change Help Hybrid Grapes Take Root?

EATER

Table grapevines in Southern California. | George Rose/Getty Images. Winemakers around the country are working to bring back Indigenous and hybrid grape varieties that are better adapted to extreme weather This story was originally published on Civil Eats. In his almost 50 years in the wine industry, J. Stephen Casscles has watched the weather in New York’s Hudson Valley become wetter, hotter, and more humid — the perfect environment for fungal diseases and pests to thrive.

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Personnel File & Employee Documents: Tips and Best Practices

Sling

Maintaining a personnel file for each person on your payroll is an essential part of running a business. Local, state, and federal laws make it mandatory that you do so. But there’s more to the process than just filing employee documents away and forgetting about them. In this article, we discuss the personnel file and necessary employee documents in detail and then give you tips and best practices to help you create the best recordkeeping system for your business.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How Can Automation Make Your Cafe More Profitable?

Ken Burgin

You’ve seen the videos – hot, fresh pizza from a machine, a robotic arm that cooks perfect fries, or a cocktail robot with flashing lights. No people = no wages – sounds like a good move, but what will the customers think? If their priorities are consistent quality, speed and value, more automation can help you achieve that. I talked with cafe owner Matt Lucas of the Coffee Pedaler cafes in Gundagai and Tumut NSW – both are high-volume operations catering to tourists and

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How Transaction Monitoring Can Help Prevent Food and Beverage Fraud

Modern Restaurant Management

As cash intensive businesses (CIB), food and beverage businesses have historically been sites of fraud. Yet, as such businesses move their sales, ordering, operations, and bookings online, the rates of fraud have only increased. Looking at online food delivery overall, the sector is projected to reach revenues of $343.80 billion in 2022, per figures published on Eatance.

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In Defense of Prunes

EATER

Shutterstock. Widely dismissed as a lowly constipation cure, prunes are, in fact, a superior dried fruit For too long, prunes have been relegated to the health food aisle, paraded out only as a solution to immovable bowels. Even their mere mention is guaranteed to turn up many a wrinkled nose. But I won’t stand for it a moment longer. Because prunes are, without a doubt, actually the best of the dried fruits.

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How to Create an Effective Performance Improvement Plan

Sling

Want to build an effective team, retain high-performing employees, and make your business the best it can be? Implement a performance improvement plan. At first glance, many managers may think that a performance improvement plan is only necessary as a form of discipline or to improve a glaring skill imbalance. But these plans can be used for so much more.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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Daily Harvest recalls a lentil dish after customers report food poisoning online

The Salt

Users on social media reported experiences of nausea, vomiting and liver damage after consuming the dish.

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THE IMPORTANCE OF WORK

Culinary Cues

When a person refers to “work” there are a number of connotations that come to mind. Quite often the term “work” implies something slightly negative – a necessary evil. In this light, we tend to think of associated words to explain the feelings we have towards work: hard, demanding, stressful, required, tiring, limiting, etc. Those who approach “work” in a more positive way may view it as fulfilling, rewarding, purposeful, dynamic, and even enjoyable.

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The Invention of Modern Baby Formula

EATER

Shutterstock. Amid an ongoing baby formula shortage, Gastropod looks back at how the “fathers of pediatrics” turned infant formula into a replacement for breastfeeding If you’re under six months old, there’s usually only one thing on the menu: milk, either human or formula. These days, by the time they reach that six-month mark, three-quarters of all American babies receive at least some formula as part of their diet.

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A QSR operator’s guide to managing costs while inflation soars

Rocket Fuel

This article is the fourth in a series of five to promote Delaget’s 2021 QSR Operational Index – an annual report that shares stats and figures from over 6,000 QSR locations for sales, costs, employees, loss, and customer experience. . Inflation’s grasp on franchisees is tighter than ever and it’s affecting every aspect of the business. According to QSR Magazine , the price of quick-service meals jumped 8 percent, while full-service menu items lifted 6.6 percent.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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How To Market Your Restaurant’s New Menu and Pricing

The Restaurant Times

Are you rolling out a new menu? Well, you’re in luck! Because this is the perfect opportunity to attract new customers and excite your existing customer base with something new. . Marketing and advertising are some of the most crucial activities to boost your restaurant’s success. Launching a new menu lets you have some great catchy content that will level up your restaurant’s advertising game.

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How To Recruit Great Franchisees For Your Restaurant Business (And Keep Them On Board) 

Apicbase

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. However, the most important thing is to engage with the right franchisees. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success.

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The 14 Best Barbecue Restaurants in Seoul

EATER

Grilling at Nam-Yeongdon. | Robert Evans/Eater. From marbled cuts of hanwoo beef at a basement tasting counter to a decades-old spot for buckwheat noodles in bulgogi broth, here’s where to eat KBBQ in Seoul Barbecue has long been an integral part of Korean cuisine. Dishes like bulgogi date back centuries , while depictions show noblemen gathering outdoors in the 18th century to grill meat over an open fire while drinking and reciting poetry.

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Guests More Positive About Experience Overall; Wait Times an Area of Opportunity

Black Box Intelligence

Restaurant Guest Satisfaction Snapshot™ – May, 2022 Top 5 Restaurant Brands Financial metrics are “same-store” metrics & reported on a one-year comparison unless otherwise noted Overall, May 2022 was a good month for restaurant sales. The expected slowdown in sales growth continued thanks to last year’s sales numbers – which were impacted by two main events; vaccines for COVID-19 and the reduction on restrictions.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.