Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. From social distancing to customers wearing face masks, the COVID-19 pandemic has introduced us to new vocabulary and concepts never heard of in the restaurant industry: businesses had to sell grocery items and toilet paper during the quarantine, specialty menu items had to go due to supply chain issues and some indoor spaces had to be closed off to accommodate new safety measures.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Indoor Media

OCTOBER 19, 2020

We all know what it means to be a captive audience. Most often, it just means stumbling into your friend’s house only to listen to their child ramble on about their hobbies for a few hours. But if you’re a restaurant, realtor, lawyer, or other local business, there’s a captive audience you could be advertising to right now —and that’s grocery store shoppers.

Advertising 78

Advertising Coupons Back of House Customer Service 78

EATER

OCTOBER 19, 2020

It all has to do with ventilation, aerosols, and the fact that restaurant workers are stuck in the same air for hours while working indoors Outdoor restaurant dining is perhaps the closest we’ve come to a return to normalcy since the onset of the COVID-19 pandemic: Sidewalk and patio setups offer a familiar service while, if approached responsibly, mitigate risk.

Kitchen Safety 145

Kitchen Safety Food Safety Employee Relations Fine Dining 145

Culinary Cues

OCTOBER 19, 2020

Anyone who has tied on an apron in a professional kitchen understands the physical nature of the work. We know about the aching muscles, the throbbing feet, the faltering knees, and the heat – did I mention the heat? But we don’t often take the time to stop and pay attention to the intellect of the cook and the broader skills that few careers can boast.

Restaurant Law 447

Restaurant Law Communication Café Take-out 447

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. However, relying on your restaurant's Facebook page or Instagram just won't cut it. These social networks don't have the capabilities your restaurant needs to become an online business.

Website Management 370

Website Management Online Ordering Hiring SEO 370

Modern Restaurant Management

OCTOBER 19, 2020

Adults with confirmed COVID-19 were twice as likely to have dined at a restaurant in the 14 days before becoming ill, according to the Centers for Disease Control and Prevention (CDC). That statistic is alarming — both for consumers and the restaurant industry. As the COVID-19 pandemic continues past the six-month mark, people remain wary about dining out.

Food Safety 215

Food Safety Food Employee Relations Consumer Goods 215

Future Food

OCTOBER 20, 2020

Melbourne based dining barriers to meet covid safe requirements (Image via Facebook). Trends for 2022 Re-engaging with Food in a Design Led World. 2021 is going to be, in the parlance of your local footy team, a rebuilding year. So much damage has been done to retail in general and hospitality in particular this year that 2021 is going to be a year to heal, slowly getting back on public transport and getting settled into the Next Normal. 2022, then, is shaping up as a really interesting year.

2022 145

2022 Design Food Back of House 145

EATER

OCTOBER 22, 2020

Jill Fannon/Eater. Chocolate makers Jinji Fraser, Karla McNeil-Rueda, Damaris Ronkanen, and Daniel Maloney on how ancestry informs what they do, and how to eradicate cultural erasure in the industry Over a perfect omelet brimming with spring ramps and morels, I found myself stunned mid-chew as I listened to the words of my father. Moments earlier, I learned from him that my grandfather’s final bit of travel before he died was to Guyana, where our ancestors had lived, and where he had arranged to

Education 141

Education Food Order Back of House Social Media 141

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Ghost kitchens have been critical to enabling take-out meals during the current pandemic and are predicted to be central in restaurant operations moving forward.

Front of House 203

Front of House Kitchen Safety Food Back of House 203

Xtra Chef

OCTOBER 21, 2020

“Culture” has been a business buzzword for the last decade. Organizational gurus say it should be every business owner and CEO’s #1 priority, claiming that a strong culture can create extraordinary results like improved productivity, lower employee turnover, more sales, and higher profits. But restaurant owners, you may be asking yourself, “What is company culture, and how do I get it?

Coaching 133

Coaching Leadership Website Management Download 133

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Typsy

OCTOBER 19, 2020

Choosing coffee beans is about more than just picking something that tastes good. In fact, there’s a lot more to coffee beans than you might think. Making an informed choice, and being able to talk about those choices with your customers, is how you take your coffee to the next level and provide an awesome guest experience every day. To talk us through it, guest contributor Kate MacDonnell writes about the different factors that influence coffee bean taste, price, and sourcing, so you can make t

Influencer 128

Influencer Customer Experience Sourcing Pricing 128

Margin Edge

OCTOBER 21, 2020

Open Road – Metropolitan Hospitality Group – 8 Units – DC Metro Area. While our industry continues to show its resiliency and traverse an unprecedented number of hurdles – there is no question there are more factors impacting our bottom lines than ever before. Regulations, local COVID cases, weather (when so much is dependent on outdoor dining), staff schedules’ with less child-care options, the supply chain – all difficult to control – all with meaningful impacts to our

Pricing 98

Pricing Waste Inventory Food Supply 98

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. In addition, 210,000 businesses have reopened that were once temporarily closed, with a large increase of reopenings in September 2020.

Food Supply 198

Food Supply 2019 Food Truck Back of House 198

The Restaurant Times

OCTOBER 21, 2020

Even with the perfect ambiance and tasty delights, your bakery business may not flourish until you have invested in a robust bakery management system. Choosing the right bakery POS system is essential for your business to deliver the perfect customer experience. By implementing a robust bakery management software, you can optimize and automate the entire bakery operations and increase the shelf life of your baked delights without having to compromise on the quality.

POS 98

POS Inventory Loyalty Program Online Ordering 98

Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Sculpture Hospitality

OCTOBER 19, 2020

2020 has been a difficult year for the hospitality industry, but many restaurants and bars are now discovering that with the implementation of contactless technology they can significantly enhance customer satisfaction and improve their own internal operational processes. In our previous blog, Stay Connected to Restaurant and Bar Customers With Contactless Tech (Part 1) , we looked at some of the main hurdles facing restaurants during the COVID-19 pandemic and how contactless technology can help

Bar 131

Bar Technology Blog 2020 131

Cheetah

OCTOBER 22, 2020

Reading Time: 4 minutes. As businesses are gradually reopening in California , restaurants are coming up with reopening marketing strategies to fit a COVID-19 world. Last week we talked about getting your restaurant ready for reopening. Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Modern Restaurant Management

OCTOBER 21, 2020

Raise your hand if your 2020 marketing plan included messaging about wearing a mask. No one? How about weeks-long dining room shutdowns? Still nothing? To say this year has been unpredictable is becoming cliché By now, the trying situation facing many restaurant owners and managers around the country is simply a predictable reality. Curbside takeout and no-contact delivery are the norms.

2021 197

2021 2020 Marketing Social Media 197

Xtra Chef

OCTOBER 21, 2020

Have you ever jumped in to do dishes at your restaurant because your dishwasher decided not to show up that day? Despite doing everything possible to interview and hire the most reliable people, the term “no call, no show” is bound to enter a manager’s vocabulary, and turnover will inevitably haunt their dreams. The Bureau of Labor Statistics estimates an annualized employee turnover rate of 73.8% in hospitality , making it the second highest industry rate next to technology.

Recruiting 78

Recruiting Hiring Hospitality Technology 78

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

ChowNow

OCTOBER 21, 2020

Part two of a series that explores how restaurants are surviving and thriving in the COVID-19 pandemic. Read part one here. . With an increased emphasis on safety, evolving local regulations, and heightened customer demand of takeout and delivery, restaurants nationwide have had to make strategic operational changes to help them survive and thrive amidst the COVID-19 pandemic.

Fast Casual 78

Fast Casual Online Ordering Small Business Food Safety 78

Ken Burgin

OCTOBER 19, 2020

It’s not hard to write a good advertisement – most are so poorly written yours will stand out with just a little care! The secret is to offer real BENEFITS – talk about what applicants want , not just what you want – this is basic Marketing 101, and most operators ignore it. Incude these terms if you can genuinely offer them: Business name – most applicants will Google it or check social media Parking & transport options Day shift, Monday to Friday (if that’s wh

Advertising 78

Advertising Email Marketing Uniforms Social Media 78

Modern Restaurant Management

OCTOBER 20, 2020

After months-long dining room closures prompted by the COVID-19 pandemic, restaurants gained new life in the summer when most government jurisdictions allowed outdoor patio dining. But as temperatures fall, establishments in colder climates are exploring ways to extend their patio season into the winter. With the possibility that 20 percent of restaurants could permanently close due to the pandemic , owners are looking to an array of alternatives including heaters, blankets, and plastic domes to

Outdoor 192

Outdoor Dine-in Training Government 192

Lady Boss Blogger

OCTOBER 22, 2020

Ranking well in search engines is one of the most effective ways of getting more visitors to your website and leads for your business. Since businesses usually do not have the resources to hire an entire staff of trained search engine optimization (SEO) professionals to help them improve the ranking of their website, some might […]. The post 4 Deciding Factors To Help You Choose The Best SEO Agency appeared first on LadyBossBlogger.

SEO 113

SEO Hiring Training 113

Advertisement

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

EATER

OCTOBER 20, 2020

Channel 4. Typically a soothing balm, “Bake Off” has oddly made 2020 more chaotic There are things you expect to experience when tuning into a new season of The Great British Bake Off (or as it’s known stateside on Netflix, the Great British Baking Show ): Judge Prue Leith will wear statement glasses and necklaces , host Noel Fielding will wear statement everything , bakers and viewers alike will overestimate the power of a Paul Hollywood handshake, and there will be lingering shots of babbling

Back of House 120

Back of House 2020 Presentation Food 120

Restaurant Technology Guys

OCTOBER 18, 2020

Jeremy and David talk about people, process, technology and how to deploy it effectively. Check out David’s Bio. David Scott Peters is an author, restaurant coach and speaker who teaches restaurant operators how to use his trademark Restaurant Prosperity Formula to cut costs and increase profits. His first book, Restaurant Prosperity Formula: What Successful Restaurateurs Do, teaches the systems and traits to develop to run a profitable restaurant.

Technology 80

Technology Coaching Book Take-out 80

Modern Restaurant Management

OCTOBER 22, 2020

The restaurant industry, along with the rest of Travel and Hospitality have been among the industries most negatively impacted by COVID-19. While various measures have been taken to support restaurant businesses, such as pivoting to off-premise dining and home cooked meal planning, there are still challenges as the core restaurant offering has changed.

2020 211

2020 Mobile Ordering Customer Experience Customer Service 211

Indoor Media

OCTOBER 22, 2020

If you’re a business, you have an audience, and they have a sales cycle. It’s that easy. Understanding how to meet your customer every step of the way and push them towards your product? Now that’s a little harder. . This cycle can be triggered by a few different things, but for most companies, it’s almost always in flux. Imagine 200 customers running out of a different item at the same time.

Advertising 78

Advertising Point of Sale Customer Service Coupons 78

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

EATER

OCTOBER 23, 2020

Instacart users in some states can use their SNAP benefits to pay for groceries at Aldi stores | Instacart. Grocery delivery platform Instacart is launching a pilot program to begin taking food stamps as payment in its app. The program will only be available at Aldi stores and only in a few states, starting with Georgia, then expanding to California, Florida, Illinois, and Pennsylvania.

Delivery 103

Delivery Food Online Ordering Food Order 103

Gecko Hospitality

OCTOBER 21, 2020

3 Reasons Why Some Restaurants Are UP in Sales Over 2019. Yes, the restaurant industry, as a whole, has suffered terribly because of the COVID virus and the subsequent state and federally mandated shutdowns and restrictions on business. State by state, governors have targeted (fairly or not) the hospitality and travel industries with rules and regulations severely restricting business and occupancy levels.

Franchise 88

Franchise Franchising Outdoor Website Management 88

Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Providing excellent service and a friendly atmosphere will earn you regulars – and those sought after five-star customer reviews. So how do we develop vital customer service? With a thorough and well thought out training plan.

Communication 178

Communication Training Dietary Restrictions Customer Service 178

Bizimply

OCTOBER 22, 2020

Why are pharmacies choosing Bizimply to help manage their businesses? The post Run Staff Better with Bizimply – Mullins Totalhealth Pharmacy Case Study appeared first on Bizimply.

Management 88

Management Management 88

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management