Modern Restaurant Management

DECEMBER 11, 2023

The restaurant industry has confronted substantial challenges in recent years, primarily due to the global pandemic's initial impact. This crisis brought about labor shortages, disruptions in the supply chain, and inflation, all of which placed significant financial burdens on most restaurant owners. Nevertheless, amid these hardships, restaurant owners and operators exhibited remarkable resilience by rapidly adapting and innovating to not only salvage their business but also protect their r

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Management Management Guest Recovery Document 110

Restaurant Engine

DECEMBER 13, 2023

Choose your most popular dishes to live at the top of your menu. With rising food costs from inflation and your need to stay on top of your revenue, it’s never been more important to fine-tune all of your costs. One of the best ways to control costs and boost revenue is by using a bit of menu engineering. In this article, we look at nine tips to maximize profits from your restaurant’s menu.

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Menu Website Management Food Order Online Ordering 52

EATER

DECEMBER 13, 2023

The exterior of the Margaritaville Resort Times Square. | Clay Williams/Eater Who among us can “work in a constant state of alertness”? Ah, Margaritaville Times Square , a land of contrasts. A beacon of beach chill in the middle of New York’s most upsettingly busy neighborhood. A place with terrible food and surprisingly good cocktails. A place that has filed for Chapter 11 bankruptcy twice in an attempt to refinance $309 million in debt , raising the question, “If Margaritaville is foreclosed,

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Hiring Management Management Operations 140

Sculpture Hospitality

DECEMBER 12, 2023

Managing inventory is a crucial aspect of running a successful restaurant business. An efficient and well-organized inventory strategy can help you control costs, reduce waste, and ensure that you have the right ingredients on hand to meet customer demand.

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Inventory Waste Management Management 154

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

2025

Crunchtime

DECEMBER 13, 2023

In the fast-paced and dynamic world of the restaurant industry, staying ahead of the curve requires a commitment to continuous learning and development.

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Training 158

Restaurant Business

DECEMBER 14, 2023

Women remain underrepresented in the executive ranks nationwide. But things are improving, especially at restaurant chains. And these CEOs are leading the way.

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Leadership 111

Open for Business

DECEMBER 12, 2023

OpenTable is proud to announce a new partnership with Ben’s Friends, a nationwide food and beverage industry support group offering community, hope, and a path forward to those who struggle with substance abuse and addiction. One of the things that makes Ben’s Friends so effective is that they provide all services free of charge to chefs, line cooks, bartenders, servers, back-of-house team members, and so many more.

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Hospitality Insurance Back of House Beverage 158

Crunchtime

DECEMBER 11, 2023

In A History and Overview of Fair Workweek Laws for Restaurants , we provided a brief history of Fair Workweek laws and their implications for restaurants in different jurisdictions. We also shared the most common Fair Workweek requirements that impact restaurants in The Restaurant Operator’s Guide to Fair Workweek in 2023. In this article, we’ll dive deeper into a type of Fair Workweek law known as predictive scheduling, and we'll discuss in more detail the associated penalty pay that restauran

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Restaurant Law Operations 2023 Article 157

Modern Restaurant Management

DECEMBER 14, 2023

Across the restaurant industry, it’s no secret that expectations for service, sustainability, and satisfaction are higher than ever. Restaurants are confronted with providing the best experiences possible, all while maintaining optimal revenue and efficiency. Making your restaurant more organized can take a variety of forms, but one place to start is your hygiene workflow.

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Front of House Back of House Customer Experience Sustainability 100

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. These traditional restaurants and diners were closely aligned with the community where they staked claim to a brick and mortar gathering place.

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White Paper Hospitality Fine Dining Reference 321

Advertisement

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. California’s law differences make it almost like another country unto itself, and can trip up even established restaurateurs. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Crunchtime

DECEMBER 15, 2023

Follow these tips for smooth scheduling at your restaurant this holiday season. Holidays and special events can wreak havoc on restaurant schedules. Managers must account for spikes in demand that can be unpredictable, and employees often request time off during the holidays. A smaller pool of available team members, paired with more customers coming through the door is a recipe for a scheduling dilemma.

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Events Specials Management Management 166

Modern Restaurant Management

DECEMBER 12, 2023

If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation. It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, includ

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Customer Service Customer Experience Social Media Innovation 202

Culinary Cues

DECEMBER 15, 2023

This is a festive, happy, family-oriented time of the year when we all try to think about everything that we are grateful for. Some of us are fortunate to have the time and the resources to enjoy the best of the season. Gifts, special meals, travel, and most importantly – family time consumes the next few weeks. Those of us who fit this description should take the time to think about those who are not so fortunate.

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Hospitality Travel Uniforms 2024 382

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Information

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. How do Texas restaurateurs need to approach wages, tipping, and taxes to avoid becoming another cautionary tale?

Restaurant Law 221

Restaurant Law Tip Distribution Cash Management Customer Service 221

EATER

DECEMBER 15, 2023

No dessert at Le Crocodile leaves the kitchen in a coupe alone. | Makani Kirwin Simple silver vessels have become a fixture at restaurants, ice cream shops, and on aesthetically minded Instagram tablescapes Everywhere I look there are metal coupe glasses. At restaurants, the coupes carry desserts, as has long been classic: cremolata at Una Pizza Napoletana in New York City, sorbet at Lutèce in Washington, DC, a cherry-topped soft serve at Esmée in Copenhagen, or a chocolate cake piped with coque

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Casual Dine-in Food Supply Design 130

Modern Restaurant Management

DECEMBER 15, 2023

One of the most exciting parts of watching Olympic swimmers race is seeing the “underdogs” come from behind and win. Knowing they have one last chance, these athletes harness every bit of their strength, move steadily to the front of the pack, and finish first in a dramatic moment. The holidays are restaurants’ version of the Olympics; these final weeks are their last chance to surge forward.

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Equipment Customer Experience Customer Service 2023 117

Restaurant Business

DECEMBER 12, 2023

The operator of the struggling rotisserie chicken restaurant chain is also accusing US Foods of overcharging for food and keeping supplies low, leading to substitutions and closures.

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Food Supply Marketing Supplies Operations 137

Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

2025

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. Plus, their “triple damages” clause makes labor law violations far more expensive in Massachusetts than in most other states.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

EATER

DECEMBER 11, 2023

Expert advice for buying bigger bottles this party season If you’re having friends over for a holiday party, instead of buying a few normal bottles of wine, dream big and go for a magnum. Nothing kicks a party into high gear like pulling a monster Champagne bottle out of the fridge, popping the cork, and letting the crowd go wild. It’s drinks and a photo opportunity in one oversized package.

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2004 Back of House Reservations Vineyard 120

Modern Restaurant Management

DECEMBER 11, 2023

Saturdays represent more than 25 percent of weekly sales., according to a new OnPrem Insights report by Union that provides insights on the make-it-or-break-it night of the week to help operators maximize drink sales from happy hour through the early hours of the morning. Key takeaways include: Happy Hour (4 to 7 p.m.) – Based on Union’s data the happy hour daypart shows the highest average total spent per guest, and evening guests who start ordering by 6 p.m. stay the longest and le

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Point of Sale Mobile Ordering Bar Supplies 110

Restaurant Business

DECEMBER 11, 2023

The chain was already looking for a new COO. Now the search is on for a new CEO. If an activist investor has its way, the leaders will have strong operational experience in limited service.

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Operations 119

Advertiser: Paycor

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

2025

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. How do Texas restaurateurs need to approach wages, tipping, and taxes to avoid becoming another cautionary tale?

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Restaurant Law Tip Distribution Cash Management Customer Service 195

EATER

DECEMBER 13, 2023

Gina Chung’s book cover cake was actually an ice cream cake. | Jemimah Wei For some authors, the book cover cake has become a publishing rite of passage In the middle of the New York City launch party this spring for Gina Chung’s debut novel, Sea Change , Chung’s friend Vanessa Chan snuck out to pick up a surprise. At Carvel, several blocks away, a sheet of ice cream cake was waiting.

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Book Social Media Events 2019 138

Bizimply

DECEMBER 11, 2023

Today's article explores how AI-powered ChatGPT prompts can benefit your hospitality business. Keep reading to find out more! The post </b>How Can I Help You Today? </b> 7 ChatGPT Prompts for Hospitality and Retail Businesses. appeared first on Bizimply.

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Retail Hospitality Article Bar 111

Restaurant Business

DECEMBER 13, 2023

Though commissioned by Starbucks, it faults management for its naivety and misread of the situation, but says the chain never aimed to bust the union.

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Management Management 118

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. California’s law differences make it almost like another country unto itself, and can trip up even established restaurateurs. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

EATER

DECEMBER 12, 2023

The galouti kebab from a cool new NYC restaurant could never measure up to the one I ate in my father’s hometown. But maybe that’s not the point. When the team behind Junoon, an Indian fine dining destination in Manhattan, announced it was opening a restaurant, Jazba, dedicated to street food, my heart did a hopeful flip. I knew I shouldn’t get my expectations up; I’d been burned before by restaurants promising something I’d eaten only in India, and serving a paltry facsimile.

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Fine Dining Food Order Reservations Seating 131

Open for Business

DECEMBER 12, 2023

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.

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Back of House Restaurant Law Small Business Email Marketing 78

Restaurant Business

DECEMBER 12, 2023

The burger chain has four in operation and plans to test more of them this year and next as rival McDonald’s is set to decide the future of its own effort.

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Operations Technology 116

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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