Modern Restaurant Management

OCTOBER 3, 2023

Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” This business is all about people. You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. Engaging with customers on a local level is crucial for achieving long-term success, especially in a customer-driven competitive market.

Social Media 177

Social Media Customer Experience 2009 Customer Service 177

Sante

OCTOBER 4, 2023

There are already a wide variety of different robots, automated systems, and AI being used in the restaurant industry here in the U.S.

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Food 277

24/7 Waiter

OCTOBER 4, 2023

Capture the attention of potential customers by taking advantage of social media. You can stay on top of your game and become the “IT” restaurant by navigating your digital presence correctly. This means marketing your food and drink to attract attention and adding some trendy restaurant menu items to draw in a crowd. Unique restaurant menu items make your venue stand out so be sure to get creative with your dishes.

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2023 Menu Social Media Online Ordering 36

Goliath Consulting

OCTOBER 4, 2023

An insight into upcoming holidays and marketing strategies every restaurant owner needs to embrace. The festive season is upon us! As the world comes alive with holiday spirit, it’s imperative that restaurant owners stay ahead of the game. With the right strategies, the holidays can become a gold mine for restaurateurs. In this blog, we’ll share some holiday marketing ideas and tips to ensure your restaurant remains the go-to spot for festive celebrations.

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Marketing Loyalty Program Seasonal Menu Events 78

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Especially if they’re accustomed to working a straight eight- or ten-hour shift. Thankfully, there is a solution: the split shift. What is a split shift? What are the advantages for employees and managers ? And is a split shift right for your business?

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Customer Service Restaurant Law Tip Distribution Customer Experience 158

Modern Restaurant Management

OCTOBER 4, 2023

Hiring top talent can be a daunting task for any organization. However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. The need for high-volume recruiting typically arises from rapid growth, seasonal demands like the upcoming holiday season, Challenges While high-volume recruiting can be an exciting indicator of organizational growth, it poses unique challenges for hiring teams.

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Recruiting Hiring Employee Relations Technology 88

Margin Edge

OCTOBER 3, 2023

If you’re in the restaurant business, you know there’s not a lot of downtime. As an operator, you maintain a fast pace to keep everything running smoothly and regardless sometimes things will go wrong. But when it comes to your finances, you literally can’t afford mishaps. That’s where easy-to-understand dashboards can save both time and money. Dashboards translate information into a visual to make data easier for our brains to understand.

Cash Management 105

Cash Management Loyalty Program Seating Small Business 105

Goliath Consulting

OCTOBER 2, 2023

Embracing the amber hues, crisp air, and the evolving palette of patrons: A comprehensive guide to this season’s fall restaurant trends. Fall is finally here, which means restaurants are presented with the unique opportunity to blend tradition with innovation. The changing season brings a fresh perspective, allowing establishments to resonate with the essence of autumn.

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Beverage Outdoor Customer Experience Specials 78

Modern Restaurant Management

OCTOBER 4, 2023

In this episode of The Main Course , hosted by MRM Executive Editor Barbara Castiglia examines music and its impact on the dining experience with guest Ross Honey, President and CEO at TouchTunes.

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Dine-in Design 181

Food Business

OCTOBER 6, 2023

Second in a three part series on Social Media Marketing with Malia at Millenial Marketing. Malia, the owner of Millenial Marketing, and Martha, host of Holy Guacamole, talk through the most Frequently Asked Questions Malia receives regarding social media. Chances are you have asked some of these questions yourself, and know that social media is forever shifting and changing, and you might need an update.

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Marketing Social Media Presentation Hospitality 147

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

EATER

OCTOBER 6, 2023

Carolina Rodriguez/Phaidon In Jason Hammel’s new “The Lula Cafe Cookbook,” soup tells a story and warms the soul Jason Hammel has told the story of how he started the Lula Cafe so many times, it verges on legend. It would take a worldwide pandemic for him to finally write it down. Now, 24 years after the restaurant — considered one of Chicago’s finest — first opened, The Lula Cafe Cookbook: Collected Recipes and Stories is finally here.

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Seasonal Menu 2023 Book Small Business 117

Sculpture Hospitality

OCTOBER 5, 2023

Overpouring may sound like an innocent enough word, but its impact on bar profits can be huge. The practice of overpouring – pouring more than the standard serving size of alcohol or other liquids – can quietly drain profits, leaving business owners scratching their heads.

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Bar Serving Inventory 137

Modern Restaurant Management

OCTOBER 6, 2023

IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making.

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Food Safety Operations Management Management 201

Restaurant Business

OCTOBER 3, 2023

In the past year, several major retail brands have been surprisingly frank with investors about the big financial hits they’ve taken due to theft and fraud. Yet the restaurant industry has been mostly silent about its similar problem: off-premise orders that are lost due to customer pickup mistakes, delivery driver errors and the restaurant version of shoplifting.

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Ordering Food Order Customer Service Customer Experience 111

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Sling

OCTOBER 1, 2023

So you want to start a catering business? That’s great! The catering industry is ripe with potential and profit. You can be a part of this wide-open market. All it takes is a love for food and a bit of hard work. To help you get things cooking, we discuss some of the more important steps for how to start a catering business. Along the way, we’ll address such issues as: Working from home or a storefront The importance of state and local health codes Creating a business plan Getting incorporated a

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Catering License Transportation Advertising 78

Sculpture Hospitality

OCTOBER 4, 2023

Running a restaurant or bar is as much about managing your team as it is about delivering great food and drinks to customers. There’s no doubt about it, the hospitality industry, known for its long hours and fast-paced environment, is susceptible to staff burnout.

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Hospitality Bar Management Management 129

Modern Restaurant Management

OCTOBER 2, 2023

Food waste is recognized as an endemic challenge around the world. According to Feeding America , nearly 40 percent of all food in the U.S. is wasted each year, about 119 billion pounds, estimated at over $408 billion. Wasting food while seeing people go hungry is only one aspect of the problem – consider the environmental resources needed to produce, package, and transport, and food waste grows even more concerning.

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Waste Technology Food Inventory 186

Restaurant Technology Guys

OCTOBER 4, 2023

In this episode, Jeremy Julian interviews Adam Ahmad, the CEO and founder of kea.ai, a company that provides human-assisted AI voice ordering for restaurants. They talk about how kea.ai works, what benefits it brings to restaurant operators and customers, and what challenges and opportunities they face in the industry. You’ll hear how kea.ai uses natural language processing and machine learning to handle phone orders efficiently and accurately, reducing wait times, errors, and costs.

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Technology Customer Experience Ordering Operations 87

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Restaurant Business

OCTOBER 5, 2023

The City Council directed staff on Wednesday to start drafting an ordinance. It would put LA among a number of other cities and states that require businesses to accept cash.

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Operations 122

Buzztime Business

OCTOBER 2, 2023

Get ready to stir up more business, and shake up your bottom line. We’ve put together a simple 5-step plan to increase cocktail sales at your bar or restaurant. Whether you run a sports bar or a swanky cocktail lounge, these tips will take your profits to the next level. Step #1) Increase Cocktails Sales by Knowing Your Audience In general, these are the four types of characters you’ll come across today in any given bar.

Social Media 88

Social Media Seasonal Menu Bar Sports 88

The Rail

OCTOBER 6, 2023

By Trent Curry, Contributor Why would anyone in their right mind want to buy a struggling business, especially a restaurant business? For starters, it's a lot cheaper than starting a new business from scratch. But that's not the only reason! If you're considering purchasing a struggling restaurant, read on for information from The Rail about how to make it successful.

Social Media 59

Social Media License Design Website Management 59

Restaurant Technology Guys

OCTOBER 1, 2023

Learn how branded phone calls can increase guest satisfaction and get you in touch with your customers faster and easier in the restaurant world. Check out the team at First Orion Branded Communication & Call Protection Solutions (firstorion.com) For a full transcript of the show click here 198. First Orion Transcript The post 198. Restaurant Technology Guys Podcast Ep. 198 – Setting The Standard For a Better Calling Experience with First Orion appeared first on Restaurant Technology G

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Technology Customer Experience Communication Blog 86

Advertisement

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Restaurant Business

OCTOBER 5, 2023

The healthful bowl concept has closed its test unit in a Kitchen United but says it is moving that test to the next stage. Yet officials are not revealing any details.

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Operations 126

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. The restaurant industry has been less inclined to embrace omnichannel strategies, although some sectors, notably quick-service restaurants, have been more enthusiastic about the approach.

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Marketing Loyalty Program Social Media Email Marketing 52

Culinary Cues

OCTOBER 3, 2023

Mr. Miyagi was on to something in The Karate Kid. There is a process, a rhythm, and an order to so many things in life. You can’t get to the end game without going through the steps requiring “patience, young grasshopper”. We all need to learn the process, the rhythm, and the order to reach a level of competence, understanding, and confidence – there is no shortcut.

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Food Supply Café Entertainment Food Order 381

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. From leading software engineering at Macy’s Inc., a $17 billion-dollar, Fortune 500 multi-brand retailer, to joining BurgerFi as Chief Technology Officer, Goodhew’s journey is a mosaic of diverse skills, profound curiosity, and a steadfast determination to ch

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Innovation Fast Casual Retail Loyalty Program 52

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Restaurant Business

OCTOBER 2, 2023

The judge awarded nearly $1 million in back pay and damages to employees of a Bay Area 14-unit Subway operator after finding they issued bad checks, kept tips and violated child labor laws.

Ordering 116

Ordering Operations 116

Evergreen

SEPTEMBER 30, 2023

Your drink menu design needs to be engaging, highlighting your most popular cocktails to impress patrons both new and regular. You need to ensure that you’ve captured all the design elements, including matching aesthetics with functionality. In the […] The post Drink Menu Design: Crafting Perfect Sips for Every Patron appeared first on Evergreen.

Design 52

Design Menu Management Management 52

Culinary Cues

OCTOBER 5, 2023

The light, butter rich, flaky pie crust that your mother made without effort; the deep, intoxicating smell of an Italian grandmother’s Bolognese sauce that simmered for hours on the back-burner in preparation for Sunday dinner; the aroma of a steak dripping fat on the coals of your dad’s bar-b-que or the first wood-fired pizza you bit into realizing that this is how pizza was meant to be; a late September – first pick MacIntosh apple that bites in chucks of sweet and sour and drips down your chi

Food Supply 350

Food Supply Presentation Café Design 350

TastyIgniter

SEPTEMBER 30, 2023

Discover the essential technologies you need to streamline your restaurant business. From POS systems to online ordering and employee scheduling, learn how to build an effective tech stack for optimum success.

Online Ordering 52

Online Ordering POS Technology Ordering 52

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management