Modern Restaurant Management

NOVEMBER 5, 2019

Restaurants manage and deal with change daily – from menu changes to bringing on new employees. There’s also the constant struggle to ensure your labor meets the demands of your guests. And now, it turns out, restaurants – along with businesses across industries – must confront changes in the workplace itself. “While the world’s workplace has been going through extraordinary historical change, the practice of management has fallen behind how people work, live,

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7 Shifts

DECEMBER 27, 2019

Did you know that the average American switches jobs every 4.2 years ? The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. How does this revolving door affect the restaurant industry? Turnover creates more than just financial repercussions.

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Hiring Front of House Customer Service Customer Experience 360

Culinary Cues

OCTOBER 16, 2019

Say what you will about the craziness of kitchen life, the relentless hours that drive people away from the business, the somewhat unorthodox behavior of some who wear the white jacket and tie on an apron; the stress, heat, humidity, cuts and burns, swollen feet and back cramps; and the anxiety that comes from not knowing what each day or night will bring – it’s still an exciting place to work.

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Uniforms Equipment Small Business Customer Experience 322

Restaurant365

DECEMBER 17, 2019

Restaurants are unique businesses that come with their own specific set of startup costs. Your average restaurant labor cost and restaurant food cost will vary based on your type of concept, location, size, and other details. Success in the restaurant industry is notoriously difficult, and one main factor is that restaurants, even from the beginning, underestimate the amount of capital it takes to run operations.

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Speaker: Amanda Adams, Fractional CFO, CPA

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Perfect Daily Grind

DECEMBER 1, 2019

During seasonal holidays, most coffee shops are inundated with customers. If you’re a coffee shop owner or manager, it can be one of the most profitable times of the year for this reason. However, it’s also when you’re most likely to experience staff shortages. . This has the potential to be stressful – but it doesn’t need to be. By making the necessary preparations, its impact on your coffee shop and its bottom line will be kept to a minimum.

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Embrace the Suck

DECEMBER 25, 2019

Having worked as a consultant for a large foodservice distributor for 4 years, I learned a lot about their business. A lot of stuff they don’t want you to know! My mission is to you the independent restaurant that is trying to thrive and not just survives in today’s ultra-competitive restaurant industry. It’s my duty to give you an edge that can help you run a more profitable business.

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Food Truck Food Audits Tip Distribution 296

Aaron Allen & Associates

AUGUST 23, 2019

We’ve worked with executive leadership teams of some of the most successful established and emerging foodservice and hospitality companies around the world, supporting with strategic issues related to growth and expansion, performance optimization, brand strategy, marketing, due diligence, and how to enhance and maintain enterprise value. Through more than 2,000 senior-level engagements, we’ve consolidated some insights related to the most pressing questions our clients come to us wi

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Social Hospitality

DECEMBER 2, 2019

The Acai berry market expands across the globe. According to Kenneth Research (September 2019), the Acai berry market was valued at $712 million in 2017, and it is expected to grow at a steady rate of 12.71% between 2018-2025. The Acai berry market ‘s fast growth has a lot to do with social media. Have you seen the rate at which people post photos of their vibrant purple smoothie bowls?

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Sante

DECEMBER 30, 2019

A Rich World of Hospitality, Brought to you by Santé. Emiliano De Laurentiis. 2019 was a stellar year for Santé as we continued to give you industry-relevant content through an expanded syndication network. In 2019 Santé reached over 1.5 million followers with articles and podcasts. We now publish online, via email, on Apple News, Google News, and Restaurateur Connection.

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2019 Social Media Fine Dining Hospitality 169

Focus POS

DECEMBER 17, 2019

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that. Even moderate wait times can cause customers to second-guess whether they made the right decision by choosing your restaurant.

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Hiring

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality.

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Hospitality 2020 Food Point of Sale 145

7 Shifts

DECEMBER 11, 2019

A strong franchisor-franchisee relationship can be a thing of beauty. Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. In turn, this gives franchisors more money from royalty fees, which creates a mutually beneficial cycle for restaurant success. However, with the highs usually come the lows.

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Culinary Cues

DECEMBER 1, 2019

Every year, this weekend is the official time to celebrate small businesses. In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money. After paying that small bit of tribute it is back to business as usual – spending money with the familiarity of chains, well known and heavily advertised brands, and buy on-line

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Sling

SEPTEMBER 23, 2019

In many industries, the night shift is a necessary part of the regular workday. Businesses operate through the night to produce as much volume as possible and meet the demands of the market. But employees tasked with working these irregular shifts for prolonged periods of time can suffer from a variety of health issues. What are these issues? And what can be done to prevent them from happening?

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Mobile Ordering Tip Distribution Website Management Communication 141

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Perfect Daily Grind

DECEMBER 15, 2019

Try to imagine a coffee shop without a barista. Now try to imagine it without an espresso machine. Which seems the most improbable? Machines have been a quintessential part of the coffee shop for over a century, while the smiling barista has become a cliché both in and outside of the coffee industry. But as machinery keeps developing and our customer service and coffee expectations grow, what roles do the two play?

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Equipment Customer Service Customer Experience Article 181

Embrace the Suck

MAY 8, 2019

I have spoken at and attended hundreds of conferences, expos, and seminars. While each one had some great things, none had all three elements for success. The biggest thing lacking was a strategic plan with an accountability structure. So, I decided to create a conference that had all three: education + strategy + accountability. Say hello to The Restaurant Success Summit ™!

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Modern Restaurant Management

NOVEMBER 26, 2019

With the lowest unemployment rate we've seen in two decades, employers are definitely feeling the fact that we are experiencing a job seekers market. The problem is, as the holiday season approaches, we find ourselves in desperate need of seasonal workers. In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them.

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Hiring Recruiting Restaurant Law Customer Experience 188

Buzztime Business

DECEMBER 4, 2019

Make 2020 your best year yet!!! Here are the top bar and restaurant goals to set and a step by step guide on how to achieve these New Year's resolutions. The post How to Rock 2020 (5 Best Bar + Restaurant New Year’s Resolutions) appeared first on Buzztime.

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Social Hospitality

DECEMBER 17, 2019

It can be tricky to find new ways to improve your restaurant sales. Ambitious brick-and-mortar business must adapt to digital advances in order to profit. Running a restaurant business means keeping up with challenges as well as emerging tech. Instead of thinking about technology as a necessary evil, embrace it and utilize it to facilitate certain processes.

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360Training

DECEMBER 11, 2019

The restaurant industry is vibrant, active—and full of job opportunities. If you’re interested in a career in the restaurant industry, but don’t know where to start, this blog post is for you. Below, we’re reviewing some of the most common jobs in the restaurant industry and what they entail. This way, you can decide which job is right for you!

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Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. As a restaurateur, understanding where the bar is set, is the first step toward capitalizing on the customer journey.

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Crunchtime

DECEMBER 27, 2019

Your inventory management operations play a critical role in how well you optimize and maintain your food costs. As your restaurant grows and your inventory becomes more complex, it can be harder to maintain the level of inventory management efficiency you had at a smaller scale. However, following these three basic best practices will go a long way towards maintaining efficient inventory management and optimizing food costs at any size.

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

7 Shifts

AUGUST 26, 2019

Grow your restaurant's revenue with these three powerful restaurant revenue management strategies. Maybe you're here because your restaurant isn't making enough revenue and you need a solution to avoid having to close your doors. Or, perhaps your restaurant's thriving, and you're searching for a few strategies to help boost sales. Regardless of your reasons for being here, the solution to your problem remains the same: Better restaurant revenue management.

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Management Management Airlines Customer Service 408

Culinary Cues

NOVEMBER 25, 2019

Typically, it starts off that way – old enough to work, they’re hiring, no experience required – it’s a job. Maybe it’s a local diner as a dishwasher or assistant to a short order cook; maybe it’s a fast food operation as a “sandwich artist” or grill person for that hamburger chain; or maybe it’s a summer snack bar where you learn to walk through all of the steps.

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Fine Dining Food Order Back of House Uniforms 399

Restaurant365

DECEMBER 6, 2019

Your servers are constantly on the go – every second matters when it comes to turning tables and providing high-quality service to your guests. A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal.

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Perfect Daily Grind

NOVEMBER 12, 2019

People visit cafés for their coffee, but whether they’ll stay comes down to the service they’ll receive. . Having the right staff in your café is critical for making sure customers return. So, it can be a major problem if a team member is underperforming, not meeting standards of conduct, or continually absent. In most cases, you’ll be able to resolve issues and maintain discipline through effective management and training. .

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Café Management Management Employee Relations 131

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

Hot Schedules

NOVEMBER 22, 2019

Blog. Recipe for the Perfect Schedule. Want to make a crowd-pleasing schedule? The right ingredients make all the difference. T here are many ingredients that go into the perfect schedule, and every manager relies on a slightly different recipe. For many, it’s not an easy thing to whip up, but because they make schedules all the time, they’ve found a method that works well enough.

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Employee Relations Point of Sale Management Management 117

Modern Restaurant Management

DECEMBER 4, 2019

Almost every brick-and-mortar business needs good signage. For many companies in a variety of industries, the design above the door plays a major role in encouraging potential customers to step inside. Restaurants and cafés are no exception, but there are some unique considerations when developing signs for an eatery. From the types of typography used to the current state of repair, your signage says a lot about the kinds of food and drink you offer, the atmosphere of your establishment and

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Consumer Goods Front of House Design Customer Experience 167

Lavu

DECEMBER 9, 2019

With margins slim and competition fierce, restaurants need to keep their operating expenses under control to remain in business. A profitable restaurant typically has food costs between 28 and 35 percent , making food one of the biggest expenses. Restaurants that succeed in improving their food costs without immediately resorting to band-aid strategies like raising their menu prices or trying to work with less staff gain a tremendous competitive advantage.

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Food Point of Sale Seasonal Menu Waste 113

Next Restaurants

DECEMBER 18, 2019

It’s no secret that excellent food and service are the cornerstones of a successful restaurant business. That being said, there are many other things you can do to foster more customer loyalty and realize restaurant success. Establishing a stronger digital restaurant presence is one such way to promote your restaurant, as well as attract and retain customers.

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Social Media 2020 Influencer Website Management 108

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