Culinary Cues

JANUARY 11, 2020

Sometimes the fault lies with a lack of desire to communicate, oftentimes the problem is the incorrect use of communication, but the majority of time the challenge is that leadership has no idea how to effectively communicate a message in a succinct, timely manner. They asked me how they could communicate and educate them on a weekly basis.

Communication 319

Communication Leadership Employee Relations Entertainment 319

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. We’re going to show you how you can update your restaurant employee handbook to make it an educational and exciting read your new team members won’t be able to put down. Okay, that might be a stretch. Need a hand creating your restaurant’s core values?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

SEPTEMBER 13, 2023

Frontline leaders who offer support in day-to-day tasks, help educate, motivate, nurture and advocate for advancement (through promotions and raises) can boost chances of keeping employees happy and employed. These concerns are controllable and can be addressed, improved, and maintained by fantastic restaurant managers.

Management 190

Management Management Coaching Front of House 190

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

JULY 27, 2023

After decades of running the old model, the transition wasn't the smoothest, but it did lead to positive changes for the business, including better staff wellbeing, better attention, and little issues hiring. It's different for every restaurant, every leadership team, every business. Transparency was difficult.

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

DECEMBER 22, 2020

Your application should include every relevant media link, press clipping, broadcast appearance and notation of all speaker and panelist roles at industry events and education conferences. First Timers Should Hire a Pro.

Employee Relations 218

Employee Relations Leadership Small Business Food Supply 218

Modern Restaurant Management

MARCH 29, 2023

Educating your staff to utilize common phrases such as “on the fly” and “to-go” in the native language of kitchen employees can lay an excellent groundwork for navigating language barriers. As the stakes increase, so does the need for well-defined leadership and chains of command.

Hospitality 188

Hospitality Front of House Leadership FOH 188

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff. What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

SEPTEMBER 4, 2020

Strong, visionary leadership and urgency in everything we do, from sales to product management to inventory control. It will require astute attention to cleanliness to protect both customers and employees, and work to educate them about what you're doing to help keep them healthy.

Supplies 225

Supplies Customer Service Online Ordering Kitchen Safety 225

Perfect Daily Grind

APRIL 23, 2023

However, at the same time, a director of coffee is usually also in charge of sourcing and purchasing green coffee, as well as staff training and team leadership. Hiring and scheduling staff would also be priorities. Head roasters can also explore career options in marketing and coffee education,” Cleia says.

Equipment 148

Equipment Education Sourcing Employee Relations 148

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. Hiring is harder than ever and restaurants have set themselves apart to become employees of choice and bartaco is leading with charge there too.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

JUNE 15, 2020

Methods for keeping employees on track include: create a cleaning schedule for staff members to complete throughout the day that mangers review; have leadership conduct random FOH and BOH cleanliness checks; and set a reminder every 30 minutes to remind everyone to perform hand hygiene. Teaching Core Values and Processes.

FOH 179

FOH BOH Food Safety Front of House 179

EATER

JULY 6, 2022

Multiple former female employees also allege that the farm’s nearly all-male leadership created a sexist environment in the livestock program, culminating in a 2019 letter-writing campaign to Stone Barns leadership and the resignation of two employees in protest. Pseudonyms are denoted with asterisks.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

EATER

APRIL 8, 2021

The leadership team redid the staffing model to allow people to work from home as needed. Some, like Café Momentum, focus on young people who are homeless, have dropped out of school, were previously incarcerated, or are dealing with other barriers to succeeding in a traditional educational environment. Several U.S.

Training 123

Training Café Kitchen Safety Back of House 123

Sling

MAY 14, 2022

Career development is a foundational element of every good employee value proposition and can include activities such as: Leadership training Technical training Promotions Mentoring programs Tuition reimbursement Paid educational courses Travel opportunities. 4) Communicate your employee value proposition.

Management 78

Management Management Employee Relations Insurance 78

Black Box Intelligence

AUGUST 9, 2021

Once you know your turnover rate, you can then measure the cost, which often extends beyond the direct costs of hiring and training. A majority of workers in the food and beverage industry say they only received training after initial onboarding , meaning they don’t receive continuous education opportunities.

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

Restaurant365

DECEMBER 16, 2021

This award honors, recognizes and celebrates individuals and their organizations who are creating game-changing products and services, and demonstrate brilliance and leadership in innovation. . Co-Founder and CEO Tony Smith was named a recipient of the seventh annual 2021 Orange County Business Journal (OCBJ) Innovator of the Year Awards.

Operations 60

Operations 2021 Webinar Innovation 60

EATER

SEPTEMBER 1, 2020

Keba Konte: The industry still lacks Black leadership at the highest levels. But when you look past the veil at the leadership roles at most of these coffee companies, we’re still looking at mostly white men who are the decision-makers, who are driving the culture at these places. And we’re still talking about integration.

Front of House 105

Front of House Leadership Hiring 2025 105

The Restaurant Times

MARCH 8, 2023

She is a certified WSET Wine School educator and has studied Japanese tea at the Global Japanese Tea Association. She pursued her culinary education at Le Cordon Bleu London and trained under several renowned chefs, including Chef Marcus Wareing, Chef Phil Howard, and Alex Sanchez.

Specials 52

Specials 2012 Food Truck Back of House 52

Embrace the Suck

JUNE 13, 2022

And now I know that wine shops and liquor stores are considered essential, when our education, our schools are all shut down. In leadership, and you and I both agree on this, leadership is critical, especially right now in restaurants. Leadership again, what's your feeling or belief on, do you believe in self care for leaders?

Retail 221

Retail Social Media Take-out Events 221

The Restaurant Coach University

MARCH 2, 2017

Be funny, edgy, charitable or educational. And also, are you hiring people who are capable of a hospitality mindset, or are you just trying to fill the schedule? Always hire for personality over skill. They hire friendly people. There’s no real secret to hiring. Leadership is where it’s at.

Bar 70

Bar Inventory Social Media Hiring 70

Sling

JANUARY 25, 2023

Bringing a new team member on board can be a long and costly process, but with an HRMS in place, you may be better equipped to manage résumés, coordinate interview schedules, and make the new hire feel as welcome as possible. HRMS can help cultivate the employee engagement that leads to a better team and a better business.

Management 78

Management Management Insurance Tip Distribution 78

Black Box Intelligence

MAY 27, 2021

The uncomfortable truth for the industry is that even after all the post-Covid dust settles, including enhanced unemployment benefits, it is likely that our employee pipeline will continue to be short of enough quality candidates and hires. This is not a new reality; the pandemic just accelerated it by a decade. Click here to learn more. .

Hospitality 133

Hospitality Café Back of House Education 133

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Field Day , the enterprise field-marketing solution for retail and restaurant brands, added Byron Duncan to its growing leadership team. Byron Duncan.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

EATER

OCTOBER 22, 2020

Damaris Ronkanen (Cultura Craft Chocolate) also brought family nostalgia to our discussion, grounding herself solidly in community activism by educating the youth in chocolate making. So in order to positively influence this issue, we exclusively hire women from within the community.

Education 141

Education Food Order Back of House Social Media 141

EATER

DECEMBER 2, 2021

Student loans are such a part of the conversation around higher education right now. I did work-study, I got grants, and I got a scholarship, but the fact of the matter is, my college education was twice as expensive as my mom’s take-home salary per year as a social worker. I basically self-financed my education.

Government 104

Government Back of House Education Food Order 104

Apicbase

JUNE 20, 2022

Before we talk about franchisees’ hiring and retention process, here’s a definition and a brief introduction to the role that franchisees play in your restaurant business. They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

The Restaurant Times

JULY 2, 2021

Foods when she helped the brand with their initial hiring. Under her leadership, Lo! She eventually joined Lo! Foods as an HR consultant in October 2019 to help them fulfill their human resources needs. Due to her skills in people management and sales, she eventually took over the B2C channel of Lo!

Food 52

Food 2012 2019 Food Order 52

EATER

SEPTEMBER 21, 2022

He traveled to Burgundy and Piedmont to learn from winemakers and sommeliers, and even hired his own “Champagne connoisseur” to help him learn how to love fizzy French wines. Now, he’s a growing voice in California’s winemaker scene, serving on UC Davis’s Executive Leadership Board for the Department of Viticulture and Enology.

2014 104

2014 Definition Back of House Take-out 104

EATER

MAY 16, 2023

But while studying at Harvard Medical School, she realized she was dreading her hospital internship and enjoying the service jobs she worked to afford this education. “I I hire people based on their work experience and personality and I don’t care where they went to college. I was one of the only people in my program who had a job.

Sustainability 95

Sustainability Back of House Front of House Agriculture 95

MBB Hospitality

APRIL 25, 2018

Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. When you know all your employees have a strong leadership skills, you will be able to feel confident that your team can handle anything that is thrown at them.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

JANUARY 17, 2020

For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Increase education support for fans and team members to keep pursuing their passions.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

The Restaurant Coach University

JANUARY 29, 2017

The common thread in this bad recipe is lack of vision and poor leadership. You’ve made some bad hiring choices (usually when desperate to fill positions, which is known as “panic hiring”). Time to educate yourself on this new generation in the workforce. A recipe for failure. Your Staff.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

EATER

JULY 8, 2020

In poor communities, it’s environmental, it’s substandard education, substandard housing — it’s all of these social injustices piled one on top of each other.”. By changing its approach to internships and mentorships, it hopes to create more racial diversity in leadership and management roles. It’s not just about the food,” he said. “In

Food 113

Food Social Media Fast Casual Back of House 113

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. “They have both displayed thought leadership and an unwavering commitment to driving results and performance throughout their careers.

Food 129

Food Food Supply Fast Casual Small Business 129