7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. You may also benefit from diversification in your market, particularly if you'd like to open your next location close to an existing one.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

DECEMBER 28, 2023

Traditional methods like feedback forms and email surveys often result in not only low response rates, but delays in actionable insights due to the cumbersome nature of manual analysis. The ability to gauge real-time customer satisfaction is a game changer for restaurants aiming to adapt and thrive in an evolving market.

2024 122

2024 Dietary Restrictions Customer Experience Customer Service 122

The Rail

MARCH 27, 2024

A thorough competitor analysis for restaurant businesses may include access to the following data: Operations Menu items and pricing Marketing methods Customer reviews In each area, data can help you to see what’s working for these other businesses that you can learn from.

Email Marketing 52

Email Marketing Point of Sale 2024 Seasonal Menu 52

Ken Burgin

NOVEMBER 15, 2021

The popular Aussie BYO is now available in fewer restaurants, and there needs to be a rethink about the wine range and pricing, especially if customers can no longer bring the good bottle they bought for $12 and now have to pay a minimum of $50 from your range. Wine List Sales & Marketing Techniques. Offer great Wines by the Glass.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Culinary Cues

DECEMBER 30, 2019

Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. Make sure that owners retain ample ownership of the concept, standardize as much as possible, and constantly train a strong bench of people who can step up to the plate if the chef departs. [] FAILING TO ASK THE CUSTOMER.

Cash Management 268

Cash Management Point of Sale Leadership Website Management 268

The Restaurant Times

DECEMBER 28, 2020

Great food at a reasonable price, with a good ambiance and hospitality, completes an excellent dining experience. Not just the quality of the food, but the quantity served and the price charged for it is also a part of excellent service. Effective Online Marketing. Creating A Personal Touch. Constructive Use of CRM.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Culinary Cues

APRIL 26, 2020

MAKE SURE THAT YOUR PLANNING INCLUDES AND EVEN FOCUSES ON BUILDING WOW INTO THE MIX. [] USER FRIENDLY IS THE PRICE OF ENTRY. Flexibility when it comes to menu offerings, methods of preparation, hours of service, pricing packages, and so on are the cost of admission. Convenience is the name of the game.

Guest Recovery 312

Guest Recovery Kitchen Safety Customer Service Food Safety 312

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Front of House Seasonal Menu 78

Ken Burgin

FEBRUARY 8, 2021

In fact QR codes have been around for many years, and widely used in Asian countries – now that they’re understood here, you can start to leverage them for restaurant & cafe marketing, recruitment and daily operations. Take it one step further and give the option to join your email list to receive promotions.

Kitchen Safety 88

Kitchen Safety Marketing Recruiting Email Marketing 88

Culinary Cues

JUNE 16, 2020

Let’s start with a clean slate and lean back on some old marketing tools: [] BUILD ANTICIPATION. You deserve a break today” was always a perfect marketing pitch that focused on reward – don’t underestimate its importance. [] PRODUCT, PRODUCT, PRODUCT. PLAN BETTER – TRAIN HARDER. Remind everyone about this.

Social Media 287

Social Media Entertainment Email Marketing Customer Experience 287

Open for Business

JUNE 30, 2023

Train the team on how you want them to speak with guests and each other to establish what this sounds like. Brand voice also extends to the persona of your social media posts, the way you respond to online reviews , and the voice you use in marketing emails.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Experience 78

Restaurant Clicks

NOVEMBER 5, 2017

Whether your restaurant is opening soon or has been open for some time, you’ll need to make some decisions on hiring an internal marketing team. Too many people applying for marketing jobs believe posting on instagram and snap chat qualifies them as a marketing director. Social Media Marketing. Email Marketing.

Marketing 61

Marketing Email Marketing SEO Social Media 61

7 Shifts

FEBRUARY 26, 2021

A lot of restaurants are employing their own drivers, or cross-training their staff to be able to do delivery. It also allows you more control over your delivery pricing, such as splitting costs with the customer, charging a fee to cover it, or offering free delivery over a certain amount. This isn’t a particularly new concept, either.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JANUARY 13, 2020

New employee training. Pricing events for happy hours and special occasions. Deploying marketing campaigns. Mobile phone manager alerts for voids and pricing event approvals. Customer email capture via a digital loyalty or marketing program. Deployment of marketing campaigns. Employee scheduling.

2020 188

2020 Website Management Online Ordering Point of Sale 188

Open for Business

NOVEMBER 21, 2022

Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone. Use pre-shift reporting and digest emails, filled with important information about guests and reservations for the upcoming shift to prepare for the night or afternoon ahead. Employee training software. Pre-shift reporting.

Technology 147

Technology Front of House Back of House Online Ordering 147

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. 3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips.

2023 78

2023 Management Management Tip Distribution 78

Apicbase

MAY 29, 2024

Market data, however, tells a different story. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Marketing and brand building are much more critical for a cloud kitchen operation.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Restaurant Clicks

JANUARY 24, 2020

With so many online reservation systems available on the market, it can be hard to select the platform that makes the most sense for your business. OpenTable is probably the most popular reservation system currently on the market, and for good reason. It sends automatic confirmation texts and emails. Price: $249 per month.

Reservations 78

Reservations Email Marketing Social Media Book 78

SpotOn

JUNE 5, 2024

Repairing equipment, credit card fees, hiring and training staff are all necessary expenses, but they're costly. For this reason, many restaurants and other small businesses implement some kind of fee to offset operating expenses without skyrocketing prices for their customers.

Small Business 52

Small Business Restaurant Law Customer Service Pricing 52

Get Beyond

JANUARY 4, 2024

For example, if you’re coming up against writer’s block crafting a marketing email, it could be the perfect time to turn to ChatGPT to help you write a rough draft. If your business is digital-first, take the time to review customer chat transcripts, email copy, and the website experience to improve the online shopping experience.

2024 52

2024 Small Business Cash Management Email Marketing 52

SpotOn

MAY 14, 2024

SpotOn’s integrated product set for restaurants includes point-of-sale , online ordering , labor management , QR order & pay , waitlist & reservations , marketing , loyalty , and comprehensive reporting. SpotOn reviewers valued the transparent pricing options that have beaten competitor rates for the overall price value.

POS 52

POS Point of Sale Customer Service 2024 52

Open for Business

DECEMBER 7, 2022

Train your team on how to make an art of the upsell. Instead of making random or price-based recommendations, train the team to use what you know to make personalized suggestions. Send targeted emails. Luckily, restaurateurs aren’t powerless over market forces. Offering optional add-ons can drive sales as well.

2023 88

2023 Social Media Email Marketing Dine-in 88

Sling

JUNE 14, 2023

Analyze the cost-benefit of each item on your menu and consider switching to lower-priced options where possible. You can also look into offering alternative preparations of existing menu items to drive sales and create different pricing tiers. Train your staff to be friendly and helpful.

Customer Service 78

Customer Service Email Marketing Website Management Customer Experience 78

Restaurant Engine

AUGUST 9, 2023

Provide ongoing training, especially in customer service. This is where your customer service training really shines. By thoroughly training your staff and keeping that high morale we mentioned, your restaurant is sure to receive high marks for consistency. Send texts and email messages to your regulars on a consistent basis.

Compost 52

Compost Recycling Website Management Employee Relations 52

Sante

APRIL 2, 2020

You may have to train brand-new staff. You may need to invest in additional marketing. A one-year subscription to The Small Business Pandemic Survival Kit is now available for Santé readers for the special price of just $100. Please email Karl Dakin at kdakin@dakincapital.com for details. Sign up here.

Small Business 130

Small Business Email Marketing Innovation Technology 130

ChefMod

OCTOBER 6, 2021

Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Luckily, it is faster, more convenient, and allows you to compare different prices from different vendors. Even before the pandemic crisis, emailing and texting had already become the second nature among many chefs.

2021 52

2021 Email Marketing Front of House Cash Management 52

RGU

OCTOBER 9, 2019

Paul Schmidt Improve Your Marketing Reporting: Looker, Tableau, Power BI, Databox, and Grow From business owners to senior executives to marketing managers to frontline staff, entire organizations are utilizing one type of software as both a strategic and tactical tool, as well as a way to improve marketing reporting.

Marketing 40

Marketing Customer Service Mobile Ordering Small Business 40

Mad Mobile

FEBRUARY 29, 2024

Beyond that, they can adjust pricing throughout the day, store recipes for your staff, and let you know who’s pouring heavy. We’ll walk you through the bells and whistles and show you why CAKE is the best bar POS system on the market. However, you can expect more from the industry-leading systems in today’s market.

POS 40

POS Bar Brewery Customer Service 40

Goliath Consulting

JUNE 8, 2019

Your bar gets free product to try out different flavors or drop the price on name brand spirits, the distributor keeps their inventory fluid and product shipping. Did you know many brands/distributors will offer special pricing if their spirit is featured in a specialty cocktail?

Bar 100

Bar Email Marketing Merchandise Equipment 100

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Restaurant owners are as busy as they’ve ever been, so they will look for marketing platforms that allow them to efficiently and effectively set their marketing campaigns, to drive traffic and growth without added effort.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

MAY 19, 2023

These days, you can create email campaigns that send automatically and auto tag your most valuable guests by visit frequency or spend amount. With the promise of lower labor costs, less waste, more effective marketing, and a better guest experience, it’s easy to see why. Bar seating with light bites continues to be a hospitality trend.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

7 Shifts

MAY 23, 2024

During this time, your customers scan the menu, go through the descriptions, and review the prices before deciding. Check your menu pricing Did you know that 35% of diners consider price to be the second most important factor when choosing a restaurant? This is according to a study by Toast.

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

7 Shifts

SEPTEMBER 19, 2022

Without solid training and growth opportunities, you could be letting great employees go to the restaurants that already have them. Things get lost when conversations start verbal, go to text, and end up in an email. Showcase your core values in your employee handbook, new-hire training, job descriptions , and company careers page.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

APRIL 8, 2020

From social media, to your website to email and your Yelp page, there are endless opportunities to reach your audience with relevant and timely information. They’ve continued to make these and expanded the kits, providing options with and without spirits to access people at different price points.

Small Business 201

Small Business Social Media Consumer Goods Communication 201

Gourmet Marketing

JANUARY 29, 2021

It starts with marketing. You need to market all of the precautions you are taking. Send out an email blast that shows your guests you are taking their health and safety seriously. You can also build the costs into the price of the rooms. That means social media, website, email marketing, advertising, and more!

Hotels 40

Hotels Travel Insurance Email Marketing 40

The Restaurant Times

MAY 25, 2021

With lockdown restrictions easing and restaurant business slowly picking up the pace in the UK market, it is an excellent time to revisit your restaurant’s business plans. While doing this, conduct market research, see what is working best in the market, and incorporate these trends into your menu. . SWOT Analysis.

Cash Management 52

Cash Management Employee Relations Email Marketing Point of Sale 52

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. You’ll get detailed daily reports on price changes and even price forecasting. You can then use this information to adjust your menu, make purchasing decisions, or change your pricing. This information can then influence your marketing initiatives.

Management 397

Management Management Email Marketing Point of Sale 397