Modern Restaurant Management

SEPTEMBER 9, 2020

While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. With or without a pandemic, food safety culture is what you do when no one is looking. When employees feel safe, informed, and engaged, then customers will feel safe.

Management 189

Management Management Food Safety Audits 189

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence. Boost safety and quality protocols. Ensure safety all along the supply chain.

Food Safety 189

Food Safety Kitchen Safety Loyalty Program Employee Relations 189

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. While part of this is informed by sensationalized depictions in pop culture, (Chef Gordon Ramsay, anyone?)

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

NOVEMBER 2, 2023

Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. Shaw is a food safety specialist, podcaster, founder of Savvy Food Safety, co-founder of My Trusted Source, and an entrepreneur, author, and speaker who spent 30+ years working in the foodservice industry.

Kitchen Safety 189

Kitchen Safety Food Safety Allergens Employee Relations 189

Modern Restaurant Management

DECEMBER 16, 2024

Update Your Employee Handbook Your employee handbook sets the tone for your culture by establishing expectations and aligning your team toward a common goal and vision. Encouraging Participation : Host brief, informal sessions to explain options, empowering your team to make confident decisions for themselves and their families.

2025 154

2025 Restaurant Law Audits Employee Relations 154

Modern Restaurant Management

SEPTEMBER 15, 2021

Restaurants have traditionally relied on annual, biannual, or quarterly audits, where an inspector visits the facility and conducts an in-person assessment of health and safety protocols. Here’s some key information to know about remote audits: Remote Audits are Thorough and Comprehensive. Luckily, our industry is resilient.

Audits 184

Audits Food Safety Employee Relations Document 184

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Employee health. Download the full guidance, here.

Food Safety 231

Food Safety Document Guest Recovery Download 231

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

JUNE 8, 2020

Safety ordinances can vary widely by city, county, and sate. Your safety and sanitation policies should be in alignment with the latest FDA , CDC , state, and local policies regarding COVID-19. Employee well-being. ServeSafe and food handler certification. Update existing policies to accommodate: Social distancing.

FOH 202

FOH BOH Front of House Employee Relations 202

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Implementing the latest tools of the trade can simplify tasks for employees and help restaurants wow diners.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

MARCH 3, 2021

In the most recent of a series of guidance, the Occupational Safety and Health Administration (“OSHA”) issued “ Protecting Workers: Guidance on Mitigating and Preventing the Spread of COVID-19 in the Workplace ,” on January 29. The guidance informs employees of what they should know.

Employee Relations 159

Employee Relations Food Safety Restaurant Law Education 159

Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. We have seen this recently with California’s new minimum wage for fast food workers, as well as the phasing out of tipped wages in Washington, D.C.

Restaurant Law 203

Restaurant Law Employee Relations Kitchen Safety Customer Experience 203

Modern Restaurant Management

APRIL 30, 2021

Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently. Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Highlight Your Safety and Hygiene Protocols.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. All too often, restaurants are fumbling on that basic principle. Shift that mindset.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Modern Restaurant Management

NOVEMBER 20, 2024

Recent outbreaks have highlighted vulnerabilities in food safety systems. These situations highlight a critical reality: even the strongest brands can face significant challenges in today's interconnected food system. Traditional food safety monitoring often relies on manual checklists and visual inspection.

Food Safety 88

Food Safety Kitchen Safety Food Food Supply 88

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Modern Restaurant Management

AUGUST 10, 2022

Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. In fact, many young workers’ first job experience is in some type of food establishment. Seasonal Jobs and Restaurant Injuries in the Summer. Physical and Mental Attributes.

Employee Relations 175

Employee Relations Restaurant Law Food Safety Equipment 175

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

SEPTEMBER 16, 2020

'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. The marketing message has not changed drastically from food-based to safety procedures. But now there is an added message about the safety precautions that are in place for a restaurant.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

7 Shifts

JULY 24, 2020

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. 90% of restaurants fail, and it’s not because of poor food. Hospitality Cost Control: A Practical Approach. ?? Published: 2005 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.” Cash is dirty.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

7 Shifts

MARCH 27, 2020

Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Second, consider holding restaurant safety meetings to reinforce safe behaviors in the workplace.

Food Safety 190

Food Safety Employee Relations Restaurant Law Education 190

The Rail

OCTOBER 7, 2022

million food workers. This scale of operation only seems to be on the rise, with the projected number of restaurant employees expected to grow to 17.2 These can range from food quality complaints to food safety lapses and their consequences. The Importance of Food Safety Training.

Food Safety 87

Food Safety Training Kitchen Safety Food 87

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. The younger generations don’t just want great food, they expect memorable experiences. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

APRIL 3, 2023

Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges. The next step is education about psychological safety. So how can leaders get started?

Food Safety 195

Food Safety Education Communication Hospitality 195

Modern Restaurant Management

JULY 21, 2020

Marketing and communications has never been more important, but it has shifted: It’s no longer just about marketing your establishment, but also communicating how your business is changing operations to help protect customers and employees. QR codes are hot again and popping up everywhere to promote touchless communication.

Marketing 208

Marketing Mobile Ordering Food Safety Communication 208

Restaurant365

JANUARY 11, 2022

A step up is a manual manager log that prompts managers for the information the next manager will need. But then, it’s incumbent upon the latest shift manager to read through this information to determine what’s important. Communicating this jumbled information up to above store operators can be challenging.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

APRIL 6, 2022

" They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health. The Post Ranch Inn, a high-end resort in California, has installed indoor air quality monitors throughout their dining room to track conditions in real-time and display relevant information for the customers.

Fine Dining 198

Fine Dining Customer Service Kitchen Safety Employee Relations 198

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes.

Delivery 193

Delivery Restaurant Law Insurance Food Safety 193

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). In Asia, the third factor most often cited was provenance and food production methods. ” Safety, hygiene and the food supply chain. . In the U.S.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Restaurant365

JANUARY 11, 2022

A step up is a manual manager log that prompts managers for the information the next manager will need. But then, it’s incumbent upon the latest shift manager to read through this information to determine what’s important. Communicating this jumbled information up to above store operators can be challenging.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

JULY 29, 2021

This is valuable information, and cybercriminals know they could hold it for ransom or sell it on the Dark Web. Educate Employees. Consequently, you should educate all employees about safe security practices like using strong passwords, not opening suspicious emails, and always logging out of devices.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Hot Schedules

AUGUST 25, 2021

Innovations in data aggregation and reporting have ensured that operators have more information than ever about their businesses. These key metrics touch four major performance indicators: Sales, Service/Experience, Safety, and Profit. Service & Experience: Employee Engagement, Employee Productivity, Customer Satisfaction.

Management 138

Management Management Food Safety Leadership 138