7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. With staff in short supply as millions of Americans continue to quit their jobs, restaurants looking to ramp up hiring for the busy season are faced with an ultra-competitive hiring market.

Hiring 212

Hiring Employee Relations Leadership Restaurant Law 212

Modern Restaurant Management

AUGUST 10, 2022

Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. BLS data also showed that 16 to 24 year-old workers were highly concentrated in leisure and hospitality occupations. Seasonal Jobs and Restaurant Injuries in the Summer.

Employee Relations 175

Employee Relations Restaurant Law Food Safety Equipment 175

Modern Restaurant Management

DECEMBER 23, 2021

While businesses in the hospitality industry provide a fun and relaxed atmosphere for clientele to briefly escape their everyday routines, it’s also their responsibility to keep their patrons safe. Understand Your State’s Dram Laws. 31 and beyond. 31 and beyond. Don’t Be Afraid to Refuse Service.

Insurance 212

Insurance Restaurant Law Point of Sale Training 212

Modern Restaurant Management

APRIL 21, 2021

Now that vaccines are becoming widely available, the hospitality industry is approaching a new version of normal whereby restauranteurs can maintain a safe and healthy workplace that supports efforts to rebuild and thrive. Paid sick and safe leave is available to employees who work for business with five or more employees.

Restaurant Law 197

Restaurant Law Employee Relations 2021 Hospitality 197

Modern Restaurant Management

MARCH 3, 2021

The guidance informs employees of what they should know. In addition, the guidance, while characterized by OSHA as making recommendations that are “advisory in nature,” appear to impose additional obligations on employers to make their workplaces safe for employees as the COVID-19 pandemic trudges into 2021.

Employee Relations 159

Employee Relations Food Safety Restaurant Law Education 159

Modern Restaurant Management

JULY 6, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. However, ERG did not have signed copies of arbitration agreements for at least 60 former employees who were part of the lawsuit.

2020 151

2020 Restaurant Law Employee Relations Online Ordering 151

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. "We urge federal policymakers to dive into it to determine how best to devise support for small businesses like restaurants that are clearly on the ropes. 350,000-1 million. $1-2 1-2 million.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Instead, food employees are now required to use nonlatex utensils, including nonlatex gloves. Litigation.

2020 122

2020 Restaurant Law Employee Relations Mobile Ordering 122

Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The Court ruled that under California law, PAGA claims could not be compelled into arbitration. Litigation. Legislation.

2020 186

2020 Restaurant Law Food Safety Employee Relations 186

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. This allows diners to view menus or restaurant guidelines on their mobile device.

Marketing 208

Marketing Mobile Ordering Food Safety Communication 208

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Second, consider holding restaurant safety meetings to reinforce safe behaviors in the workplace.

Food Safety 190

Food Safety Employee Relations Restaurant Law Education 190

Modern Restaurant Management

MAY 17, 2024

According to Culinary Hospitality Outreach Wellness, 63 percent of hospitality workers suffer from depression, 84 percent feel stress from their jobs and 65 percent report using substances at work. May is Mental Health Month – and it’s clear that millions of restaurant workers need help. Needs regular treatment.

Employee Relations 179

Employee Relations Insurance Healthcare Restaurant Law 179

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Under the ruling, California restaurants may still not serve foie gras to California consumers. Litigation.

2020 164

2020 Restaurant Law Agriculture Compost 164

Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

Insurance 212

Insurance 2021 Restaurant Law Fine Dining 212

Modern Restaurant Management

SEPTEMBER 6, 2022

While businesses in the hospitality industry provide a fun and relaxed atmosphere for clientele to briefly escape their everyday routines, it’s also their responsibility to keep their patrons safe. Understand Your State’s Dram Laws. Preparation, good policies and good training help to minimize incidents all year long.

Bar 180

Bar Insurance Restaurant Law Point of Sale 180

Hot Schedules

MARCH 27, 2020

Relief Funds Raising Money to Help Restaurant Employees. Nonprofit organizations across the country are accepting donations to support restaurant employees impact by Coronavirus (COVID-19). The One Fair Wage campaign is a non-profit that advocates against sub-minimum-wage laws for tipped service industry workers.

Employee Relations 148

Employee Relations Cash Management Beverage Restaurant Law 148

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The people piece of the puzzle can be challenging for restaurants. Design an employee onboarding process.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

NOVEMBER 2, 2022

However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. It’s better to get it right than quickly.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

Modern Restaurant Management

APRIL 8, 2020

While businesses coast to coast reel from the financial and emotional impact of the COVID-19 coronavirus pandemic, few have been affected more adversely than restaurants. Uncertainty in the restaurant industry could endure for months, maybe longer. COVID-19 Legislation and Tax Policy Changes. Paycheck Protection Program (PPP).

Employee Relations 209

Employee Relations 2019 Small Business 2018 209

Hot Schedules

JANUARY 25, 2021

I t’s probably fair to say that most entrepreneurs didn’t give much thought to the complexities around payroll management and taxes before starting a business and hiring employees. Every state requires its employers to pay this tax, and no employee has money withheld from his or her check to pay SUTA. What is SUTA?

2021 148

2021 Insurance Employee Relations 2020 148

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Hot Schedules

JANUARY 27, 2021

In this article, you’ll learn everything you need to know about PEOs: how they work, the benefits they provide businesses, and why hospitality and retail organizations might want to consider using them. Employee benefits services. Employee benefits services. Employee Satisfaction. Let’s get into it. So, What Is a PEO?

Small Business 145

Small Business Employee Relations Retail Insurance 145

Cheetah

JUNE 14, 2021

If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. Reading Time: 9 minutes. Table of Contents.

BOH 148

BOH Back of House Front of House Employee Relations 148

Hot Schedules

JULY 23, 2020

Ina Young of Ogletree Deakins, answered some of the hospitality industry’s most vital COVID compliance questions. I n a recent webinar, our outside legal counsel, Ina Young of Ogletree Deakins, answered some of the hospitality industry’s most vital COVID compliance questions. Q&A: COVID Compliance Ogletree Deakins.

Healthcare 127

Healthcare Employee Relations Webinar Travel 127

EATER

MAY 16, 2024

While some organizations have made strides to provide child care for restaurant staff, easy child care solutions are far from the norm for restaurant workers When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her 6-year-old Kennard. Because if not, then I would have to leave work.”

Employee Relations 128

Employee Relations Government Hospitality Take-out 128

Hot Schedules

MARCH 15, 2021

How offering affordable health benefits to your employees can work wonders for recruiting and retention. Employer sponsored healthcare can be a make-or-break factor for both recruiting and retention, offering current and prospective employees a sense of security and a contingency plan if they should ever get sick. Full Time Employees.

Small Business 109

Small Business Insurance Employee Relations Recruiting 109

Modern Restaurant Management

JANUARY 21, 2020

Between 2005 and 2015, the restaurant and hospitality industry had the highest percentage (14 percent) of sexual harassment filings received by the Equal Employment Opportunity Commission (“EEOC”), [1] in which the complainant's industry was specified. [2] Retaliation Exposure.

Employee Relations 136

Employee Relations 2015 Restaurant Law 2019 136

Modern Restaurant Management

APRIL 21, 2020

This world-altering development—part of a rational and effective public health strategy to slow the spread of disease and help our health care system cope with the devastating illness—has also been a widespread and immediate economic disaster for the nation’s restaurant and food service sector. Make the Claim.

Insurance 217

Insurance Government Document Restaurant Law 217

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Eat healthier.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Hot Schedules

JUNE 22, 2020

Predictive Scheduling laws are now in place for six cities and one state, primarily impacting the restaurant and retail industries. Industry Retail, Hospitality, Food Service Restaurants, Retail, Hotels, Building services, Healthcare, Manufacturing, Warehouse services. Employees 250+ employees 50+ employees in Chicago.

Employee Relations 97

Employee Relations Restaurant Law Audits Customer Service 97

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. As a result, the final rule provides clear guidance in this significant area of the law. NLRB Issues Joint-Employer Ruling. The final rule will be effective April 27, 2020.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Hot Schedules

JULY 17, 2018

to enact a predictive scheduling law on a statewide level. These new regulations create major challenges and potential costs for restaurant, hospitality and retail employers throughout the state, requiring them to fundamentally change how they schedule their workers. New Requirements for Employers.

Management 74

Management Management Restaurant Law Employee Relations 74