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As Pandemic Lingers, Adding Good Communication to the Menu Can Reduce Customer Concerns

Modern Restaurant Management

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well. Food for Thought.

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The State of New York Restaurants in 2020

7 Shifts

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285
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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. They're going out to eat more often than the older generations, especially right now, and they expect more across the board.

2021 230
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2024 Restaurant Tech Predictions

QSR Automations

Restaurants are already offering 3D virtual tours with a choice of seating. Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements.

2024 52
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Key Takeaways.

2022 214
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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 195
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Top 3 Essential KPIs for Ice Cream Shops

Lavu

Most shops don’t have seating, so popular restaurant KPIs like Table Turnover Rate or RevPASH aren’t relevant to your needs. Also, designing the presentation of ice cream to be Instagram-worthy is still a “thing” in 2019 and appears to be one of those persistent trends that shouldn’t be ignored. . Labor Cost Percentage .