7 Shifts

FEBRUARY 11, 2020

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. Check out the list of laws you’ll need to follow and which fees you could face for violating them in our ebook, Restaurant Fair Workweek Law: An Overview.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. So, let’s take inventory. Structure is critical to success and comforting to those engaged in it.

Employee Relations 395

Employee Relations Fine Dining Training Communication 395

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. To master the process, consider these tips to recruit and retain long-term employees.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Time to break that out again. Food cost percentage. Prime costs.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people!

License 459

License Hiring Equipment Small Business 459

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. I was fresh out of university. We opened the store when I was 22 years old. My partner was really into baking.

Operations 370

Operations Book Small Business Communication 370

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. It should serve as a guide for your employees to reference on an ongoing basis. Sick leave policies and PTO are among the employee handbook items that may need to be changed this year. You can codify what works into a policy moving forward.

Employee Relations 207

Employee Relations Restaurant Law Information Operations 207

Culinary Cues

MARCH 4, 2020

Don had the skills to be the chef in a property, but his life pressures, subsequent heavy drinking, and lack of care for his personal wellbeing kept that carrot out of his reach. Whenever he got close to breaking out of his environmental past he would revert back to his comfort zone and turn people off.

Employee Relations 308

Employee Relations Hotels Take-out Restaurant Law 308

Rocket Fuel

NOVEMBER 6, 2024

With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. Executing benefit renewals and enrollments takes time, especially in dispersed, decentralized organizations with numerous franchise locations.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

7 Shifts

AUGUST 16, 2024

By honing these skills managers can take leadership courses and mentorship, aspiring managers can inspire and motivate their teams to deliver exceptional service. At the same time, taking the time to have individual check-ins with staff members can address personal concerns and provide tailored feedback.

2024 195

2024 Management Management Leadership 195

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. Unfortunately, there are those who are taking the situation to the extreme and even those who are simply being outright rude or inappropriate. This type of behavior is troubling, to say the least. Why Patrons Are Restless.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

7 Shifts

JUNE 16, 2024

Select the best marketing channels for your business: Find out where your target audience spends most of their time (on Facebook, Twitter, TikTok, YouTube, or Instagram?) Some uses for a poster include promoting a new item on your menu, hosting an event, or offering a "buy one, take one" promotion. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Enter the restaurant employee handbook.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Modern Restaurant Management

AUGUST 31, 2021

Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go. Currently in the industry, liquor liability is taking on a hard market. In today’s world, for example, bar and restaurant owners might want to check the weapons exclusions in their policies.

Bar 193

Bar Insurance Employee Relations Certification 193

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

APRIL 30, 2021

Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services. Enforce face-mask wearing for both employees and customers.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Open for Business

MARCH 23, 2023

Hiring the right people for restaurant marketing jobs can mean you’re getting more out of your marketing efforts. Bringing on a staffer or contractor to take charge of marketing can help you take advantage of that surge. Plus, a dedicated marketer won’t just develop and carry out the marketing strategy for your restaurant.

2023 78

2023 Marketing Social Media Email Marketing 78

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Perfect Daily Grind

MARCH 31, 2023

The ITC and ICO are calling for suitable respondents to fill out a survey. New ZHAW study singles out chemical compounds responsible for fruity flavours in fermented coffee. Global Coffee Platform recognises five sustainability schemes aligned with the Coffee Sustainability Reference Code.

2023 136

2023 Sustainability Education Agriculture 136

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees. Lack of engagement.

Management 144

Management Management Employee Relations Insurance 144

EATER

NOVEMBER 21, 2024

In 2017, ophthalmologist Dr. Chris Knobbe published a paper arguing that “harmful vegetable oil,” as well as other processed foods, “are the primary and proximate cause of AMD [age-related macular degeneration].” They also reference the rise of polyunsaturated fats in the American diet over the past 100 years.

Advertising 104

Advertising Influencer 2023 2022 104

Hot Schedules

JANUARY 25, 2021

I t’s probably fair to say that most entrepreneurs didn’t give much thought to the complexities around payroll management and taxes before starting a business and hiring employees. Every state requires its employers to pay this tax, and no employee has money withheld from his or her check to pay SUTA. What is SUTA?

2021 148

2021 Insurance Employee Relations 2020 148

The Restaurant Times

AUGUST 29, 2020

However, customers are still wary of venturing out, and restaurants can no longer rely on word of mouth or offline mediums to keep their businesses top of mind. On your official website, post the relevant reopening-related details and make sure to update your Google business listings as well. .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

EATER

SEPTEMBER 26, 2023

Parents laugh, whipping out phones to capture the moment. There’s a Mediterranean fish spot that wouldn’t look out of place in New England. He twirls past a steakhouse featuring mounted longhorns, wagon wheels, and wood-paneled walls lined with U.S. Children mob the costumed figure, squealing with delight. along with the U.K.

Employee Relations 137

Employee Relations Travel Sports Social Media 137

Sling

JUNE 20, 2022

Want to build an effective team, retain high-performing employees, and make your business the best it can be? How to create an employee performance improvement plan Improve employee performance with Sling. Instead, you’re trying to help the employee stretch, grow, and improve on a job well done. Table of contents.

Employee Relations 78

Employee Relations Small Business Document Customer Service 78

Sling

JUNE 24, 2022

But there’s more to the process than just filing employee documents away and forgetting about them. In this article, we discuss the personnel file and necessary employee documents in detail and then give you tips and best practices to help you create the best recordkeeping system for your business. Table of contents. Employment file.

Document 78

Document Certification Employee Relations Restaurant Law 78

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. Now that we’ve gotten all the kitchen idioms out of our systems, let’s focus on breaking the 2021 labor shortage down into digestible bites. Restaurateurs across the U.S.

2021 98

2021 Employee Relations Hiring Recruiting 98

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Let’s take soda as an example for calculating product cost.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Let’s take soda as an example for calculating product cost.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Apicbase

JULY 22, 2024

It centralises intellectual property (IP) related to recipes and menus, and automates inventory management. They populate customer-facing apps, websites, order kiosks, electronic displays, and staff tablets with comprehensive dietary and ESG-related information with the push of a button. But collaboration remains critical.

Catering 52

Catering Sustainability Technology Employee Relations 52

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88