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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. Partnering with local artisans, producers, or entertainers can also add unique elements to your dining experience.

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Time Traveling Through History’s Weirdest Entertaining Advice

EATER

The middle class was growing, in the United States and beyond, and its members were impatient to show off their homes and (their wives’) cooking and entertaining skills. Here, written between 1880 and 1987, is a sampling of some of history’s most unhinged entertaining advice. Out, out, OUT!’

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Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. Keep guests entertained. You've cleared the plates, but your customers are still sticking around– keep them entertained! The restaurant upsets its customers, and the customers are left disappointed!

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7 Restaurant Management Book Recommendations

7 Shifts

Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company. ?? Without Reservations is an inspiring read that really shows there is no limit to the success you can have in this industry. Published: 2012 ?? Author: J.W. Bill" Marriott Jr. ?? Topics: Team building; leadership; hospitality. ?? Goodreads: 4.08

Book 370
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26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Use email newsletters in marketing your restaurant Email marketing is one of the most effective restaurant marketing strategies for driving engagement and increasing reservations.

Book 195
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THE LINE IN THE SAND WITH RESTAURANT PRICING

Culinary Cues

It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. How do the rest of us explain the menu with $25 appetizers, $60 entrees, and $20 desserts?

Pricing 351
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The Top Restaurant Technologies to Improve Business

Social Hospitality

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Then, there are reservation management systems. They take reservations and automatically apply time allocations based on the number of bookings. Technologies for Entertainment.