Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Restaurant managers will need to identify and implement training solutions that accelerate onboarding and equip new employees to positively impact the bottom line as quickly as possible. Simplify Front of House Processes. Optimize Food Safety Protocols.

Training 195

Training Front of House Food Safety Back of House 195

Culinary Cues

DECEMBER 5, 2023

It is one of the most essential positions in the kitchen, operated by a person who is responsible for the single most expensive piece of equipment and one of the costliest inventories (China, flatware, glassware). There are films that become representative of a generation and sometimes of a life lesson – occasionally both. You want more!

Kitchen Safety 366

Kitchen Safety Food Safety Back of House Front of House 366

Modern Restaurant Management

JULY 27, 2021

Adopting in-house technologies became necessary for restaurants to stay open throughout the pandemic, restart operations after temporary closures, and pivot services to maintain revenue while still following enhanced health and safety protocols. Too Much Tech Is Not a Solution. Want to be Tech-Savvy? Start with Your Staff.

Front of House 243

Front of House Back of House Loyalty Program Customer Experience 243

Modern Restaurant Management

AUGUST 29, 2022

Leveraging a physical-digital-physical framework ensures that restaurant management is maximizing their digital assets, human labor, and capital equipment investments. Many restaurant managers have already moved to digital food safety programs that give them visibility into the state of their assets across multiple locations.

Operations 189

Operations Food Safety Kitchen Safety Front of House 189

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. I pass housekeeping where the heat from commercial laundry equipment and manglers pressing sheets and towels is palpable.

Back of House 318

Back of House Kitchen Safety Hotels Front of House 318

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Keeping equipment functioning as intended also reduces the risk of damage that results in expensive repairs. In an increasingly digital world, one mistake can be costly.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

MARCH 24, 2023

When staff are unable to answer basic questions about your gluten-free menu, or ask inappropriate questions of guests who inquire about gluten-free options, consumers may have doubts about your ability to ensure their safety or prepare a dish that meets their dietary needs. The first step is to clearly identify any gluten-free dishes.

Training 179

Training Front of House Kitchen Safety Allergens 179

Modern Restaurant Management

OCTOBER 20, 2020

Growth for most, after all, isn’t walking through the front door, it’s coming in online. If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. Not up for opening your own off-site kitchen?

Front of House 203

Front of House Kitchen Safety Food Back of House 203

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

MARCH 22, 2023

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 IoT is enabling restaurant employees to focus on what matters most, the customer experience, by automating manual back-of-house tasks to free up their time.

Back of House 179

Back of House Front of House Food Safety Kitchen Safety 179

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. These are not the only rules, nor are they necessarily a perfect fit for every operation, yet again, maybe they are.

Kitchen Safety 323

Kitchen Safety Back of House Front of House Food Safety 323

Modern Restaurant Management

JULY 29, 2020

For franchises, that means making sure your evaluations and data collection house in order. Food service has changed forever and getting an integrated digital approach to managing all your guidelines and compliance issues, especially across multiple locations, is more crucial than ever. Define Data-Based, Measurable Standards.

Front of House 215

Front of House Management Management Franchise 215

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. For example, IoT devices can notify when stock is low, or equipment is not functioning optimally.

Operations 189

Operations Front of House Customer Service Customer Experience 189

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Food handlers must wear gloves, hats and masks. They are for your own safety too. based manufacturer, distributor, and marketer of advanced Personal Protective Equipment (PPE).

FOH 215

FOH Kitchen Safety BOH Food Safety 215

Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Kitchen operations. Dining room procedures.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

AUGUST 26, 2021

However, for restaurants looking to provide the safest environment possible, the CDC’s guidance forced some to become “vaccination police,” as noted by United Food and Commercial Workers. Dining rooms are open, and tables are at 100 percent capacity in most states. A New Way for QR Codes to Help.

Technology 227

Technology Ordering Front of House Customer Experience 227

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

Restaurant Law 203

Restaurant Law Employee Relations Kitchen Safety Customer Experience 203

Modern Restaurant Management

MAY 8, 2020

For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. When you think of artificial intelligence, you might think of examples from science fiction like Terminator or The Matrix. Communications. Let’s take a look at a few that can directly benefit you today.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

FEBRUARY 15, 2022

Before we begin, we need to realize that the guacamole product served to customers is not solely factored on the price of the ingredients, but you’ll find the sneaky costs in labor, waste, food safety, and shipping. Food Safety. A potentially costly sneaky costs is food safety.

Food Supply 189

Food Supply Food Safety Front of House Back of House 189

360Training

JUNE 25, 2020

There’s nothing more fundamental than food safety in the restaurant industry. The results of poor food safety can be devastating to both your reputation and your bottom line. One of the key strategies for preventing food-borne illness in your kitchen is Time and Temperature Control for Safety (TCS).

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Food Safety Food Kitchen Safety Front of House 148

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. We celebrate this as it benefits us all when brands focus on sustainability. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Kitchen Safety Loyalty Program 230

Modern Restaurant Management

JUNE 8, 2020

Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Safety ordinances can vary widely by city, county, and sate. Your safety and sanitation policies should be in alignment with the latest FDA , CDC , state, and local policies regarding COVID-19.

FOH 202

FOH BOH Front of House Food Safety 202

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . Treat Your Couriers Well, Equip Them with Gloves and Disinfectant Wipes. Equip drivers with masks, gloves, and disinfectant wipes if you can.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months.

Food Safety 204

Food Safety Front of House Back of House Seating 204

Modern Restaurant Management

FEBRUARY 17, 2020

You get home from a long day at work, don't feel like cooking and want to treat yourself to some great food. But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Consumers look for a sparkling clean front of house.

Customer Experience 198

Customer Experience Front of House Back of House Consumer Goods 198

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

APRIL 7, 2021

A coalition of restaurant industry leaders released the first national safety standards for dining in an attempt to simplify and streamline city, state and federal guidelines and ensure a safe working and dining environment for employees and customers.

Kitchen Safety 169

Kitchen Safety Food Safety Front of House Back of House 169

Modern Restaurant Management

SEPTEMBER 1, 2020

According to a recent study by Mastercard , “79 percent of respondents worldwide say they are now using contactless payments, citing safety and cleanliness as key drivers.” Restaurateurs are facing a herculean effort just to produce and serve great food in this environment. Yes, ordering and payment is important.

Hospitality 230

Hospitality Ordering Front of House Customer Experience 230

Modern Restaurant Management

AUGUST 10, 2020

Our centers quickly adjusted their business models to provide everything from COVID and social distancing signs to safety screens and shields to PPE across all industries, including the restaurant industry. Front of House. Front of House. Outside Your Restaurant. Outside Your Restaurant.

Communication 197

Communication Kitchen Safety Food Safety Front of House 197

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. From ordering food to reserving a table, they want to do things digitally. The industry is even starting to see a rise in the number of CTOs, or Chief Technology Officers, to support this digital growth. The real money is with repeat business.

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Mobile Ordering Front of House Communication Online Ordering 197

Modern Restaurant Management

SEPTEMBER 23, 2024

In multiple industries, employee safety can be a chief concern that requires careful consideration by employers. This can especially be the case in food service industries where employees are often in loud, busy environments while moving in and out of kitchen areas with any number of hazards.

Training 180

Training Kitchen Safety Food Safety Front of House 180

Modern Restaurant Management

JUNE 23, 2020

Business begins at the endpoint, especially in food service and hospitality. As well, pick-up lockers located away from in-room dining could allow guests to pick up food without human contact. As a new normal emerges, it will be more important than ever to elevate the dining experience with experiences that are personal and delightful.

Back of House 227

Back of House Front of House Kitchen Safety Mobile Ordering 227

Modern Restaurant Management

JANUARY 8, 2021

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees. Keep Masks On, But Get In Sync. Reduce the Number of Shared Surfaces.

Technology 158

Technology Front of House Kitchen Safety Back of House 158

Modern Restaurant Management

JULY 21, 2020

Both now and for the future, technology can answer many of the question’s managers have surrounding maintaining the health of employees, ensuring the safety of their guests and protecting their bottom line. However, it’s equally important to also take a long-term strategic approach to the Coronavirus. Plan Wisely.

Kitchen Safety 186

Kitchen Safety Food Safety Front of House Technology 186