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Operational Empathy Should Be Part of Restaurant Leadership

Modern Restaurant Management

Now, as I oversee operations, IT, and supply chain at Marco’s Pizza, I draw on these early lessons to help grow Marco’s. Or someone who dropped their food on the ground. Or perhaps an incorrect food order. Here are my top tips on driving streamlined operations that generate results.

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Beyond the Plate: The Future of Restaurants in a Tech-Driven 2024

Modern Restaurant Management

As such, restaurants are investing in training and development programs to upskill their workforce, ensuring team members are equipped to handle the latest tools and technologies. These factors contribute to a volatile supply chain, influencing everything from ingredient availability to menu pricing strategies.

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What Restaurant Operators Need to Know About RFID

Modern Restaurant Management

The tech-enabled traceability system is designed to allow the company to act on food safety and quality concerns swiftly, efficiently, and precisely. Chipotle invited key supply partners to participate in the test and provided partners with an RFID playbook with best practices and benefits of the program.

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How to Use ChatGPT to Create Training Material for Restaurant & Cafe Employees

Ken Burgin

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

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How F&B Companies Can Mitigate Some of the Industry’s Biggest Risks

Modern Restaurant Management

Already one of the largest sectors of the global economy, the food and beverage industry shows no signs of slowing down. In fact, according to the Business Research Company’s 2023 Food and Beverages Global Market Report, the global industry’s market size grew over 7.3 percent from $6,729.54 billion in 2022 to $7,221.73

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How to Read a Restaurant Profit and Loss (P&L) Statements

7 Shifts

Running a restaurant is not just about serving great food; it’s also about managing finances. The average profit margin of full-service restaurants ranges between 3% and 5%, while their fast-food and casual counterparts’ margins fall between 6% and 9%.

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Growing a Restaurant Strategically – The Keys Are Alignment, Timing and Control

Modern Restaurant Management

Sustainable restaurant expansion requires balancing excitement with patience and perspective. Sustainable restaurant expansion requires balancing excitement with patience and perspective. Capital infusions fund additional equipment purchases, hire staff quickly or secure upgraded real estate locations.