Modern Restaurant Management

DECEMBER 31, 2020

“From wildfires to a pandemic to addressing racial injustice head-on, we’ve been forced to reevaluate every single aspect of how we do business. Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. and Co-Founder of Carbonate.

2021 203

2021 Hotels Airlines Guest Recovery 203

Modern Restaurant Management

DECEMBER 28, 2023

2023 Trends at a Glance Persistent Planners : When life gets busy, DoorDash’s schedule ahead feature makes it even easier to check everything off your list and ensure it arrives right when you need it. Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. “The U.S.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Modern Restaurant Management

MARCH 30, 2021

The new tipping regulations represent a new era for the restaurant landscape that will either significantly help or hurt the industry’s post-pandemic recovery process. A hybrid structure tightens the earnings gap between front-house and back-house staff, but still rewards the employees who generate the most money for the business.

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Tip Distribution Front of House Technology Back of House 208

Modern Restaurant Management

OCTOBER 19, 2021

For most restaurants, it is vital to maintain their liquor licenses in good standing especially at this pivotal moment, considering the Small Business Chronicle reported liquor sales tend to have some of the largest profit margins of anything on a menu, averaging between 75 percent to 80 percent.

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License Point of Sale Employee Relations Restaurant Law 215

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 100

Catering 2024 2023 Guest Recovery 100

Goliath Consulting

DECEMBER 12, 2020

Here we list 5 ways camera tech can improve your business in the new year and beyond. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. COVID-19 Safety.

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2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

MAY 5, 2021

Satisfaction is immediate and can be established once consumers are conducting business with you. Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. " Beverage Insights.

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2021 Coupons Loyalty Program Fast Casual 196

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. In 1998, he sold the business to his sons, Pete Plamondon, Jr. In 1998, he sold the business to his sons, Pete Plamondon, Jr. 40 in Frederick, Md. Plamondon, Sr.

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Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Laura Szczepanski: Director of Training and Development, Wendy’s & MOD Pizza | 37 years.

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Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

FEBRUARY 25, 2021

This time last year, industry revenue was strong, job growth was evident, and small business diversity was alive. Smart solutions have taken a forefront role in spearheading the COVID-recovery. COVID-19 has been a devastatingly destabilizing force for the food service industry.

Guest Recovery 178

Guest Recovery Online Ordering Point of Sale Retail 178

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25. ” McDonald's Supersized Recovery.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Goliath Consulting

JUNE 15, 2020

Mahesh Rajasekharan, CEO of Cleo, a software company that provides wide ranging big data integration solutions between businesses and applications, suggests that companies become more agile in their efforts to connect with multiple suppliers for the same product (3). “If What about issues concerning reducing food waste?

Supplies 124

Supplies Food Supply Sourcing Guest Recovery 124

Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. Think about this for a minute.

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BOH Back of House Front of House Employee Relations 148

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Yelp Economic Average. In the U.K.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

FEBRUARY 17, 2021

In August, consumers would feel safest if staff was wearing protective gear and wiping down equipment. Recovery won’t happen overnight, but the industry will recover with lessons learned and new ways of thinking already in place.” On average, guests in Kansas City spent 11 percent more per order than guests in Tampa Bay.

2021 189

2021 Mobile Ordering Loyalty Program Download 189

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant Recovery Stats. Dine-in sales still represent a small percentage of the total. Business Post-COVID-19.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Restaurant365

APRIL 16, 2021

With this number in hand, you are better equipped to make operational and accounting adjustments. Being able to make small, immediate changes to food and labor allows managers to head off costly, long-term problems, and it also informs better ordering and scheduling to help control your prime costs. Crush Your Food Costs.

Loyalty Program 88

Loyalty Program Point of Sale Seasonal Menu Guest Recovery 88

Modern Restaurant Management

JULY 14, 2020

The company will be matching loans for Black-owned businesses through a new partnership with Kiva and will match loans to U.S-based They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Business owners have had to adjust quickly under these new circumstances, and SpotOn's solutions are filling that need. ” Tastewise Data.

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Serving White Paper Food Recycling 207

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

OCTOBER 29, 2020

All meals are equipped with an added layer of health and safety – with Flippy ROAR serving as a contactless, automated solution with NSF International certification, a trusted industry organization providing standard testing and registration for commercial foodservice equipment and nonfood compounds. Chowly Teams with Grubhub.

Online Ordering 143

Online Ordering Customer Service Food Order Seasonal Menu 143

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

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Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

DECEMBER 14, 2020

Lao, a second-generation immigrant and small business owner herself, said she could not and would not sit back and watch the restaurant industry crumble; an industry that ClearPath Solutions was built upon, that afforded Lao the opportunity to employ individuals with families of their own.

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Mobile ordering trends.

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Modern Restaurant Management

DECEMBER 4, 2020

The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Shopping malls.

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Loyalty Program Online Ordering Fast Casual Consumer Goods 145

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My ” Perfectly Designed Pizza Hut.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

AUGUST 3, 2020

Key takeaways: Most restaurants (64 percent) feel optimistic for the future, but their biggest challenge (47 percent) has been shifting their business model to adapt to online ordering. Having Online Ordering set up for your business means you are more likely to re-open and be more optimistic about your business.

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2020 Franchise Franchising Food Order 195

Modern Restaurant Management

JULY 1, 2020

As of June 15, there were nearly 140,000 total business closures on Yelp since March 1. Of all business closures on Yelp, 41 percent are permanent closures. Since May 25, we’ve seen a 1785 percent relative increase in searches for Black-owned businesses, compared to the three weeks prior.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

JUNE 9, 2021

Naturally produce is the food of wellness, and can bring the nutrition and excitement restaurants can entice patrons with as business begins to shift closer to the pre-covid balance of retail and foodservice buy. Time will tell how much consumer habits will re-adjust as businesses is opening back up. Ghost Kitchen Roll Out.

Kitchen Safety 168

Kitchen Safety Food Supply Fast Casual Food Safety 168

Modern Restaurant Management

JANUARY 15, 2021

"The next wave of restaurant operators are ushering in and will use technology to run their businesses more effectively. These are two holidays which can be facilitated in small group numbers, making them significant opportunities to target for visitation, offers, and reminding consumers what they were missing. percent and 2.7

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2021 Fast Casual Fine Dining Point of Sale 169

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

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2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 145

Food Safety Customer Experience Website Management Customer Service 145

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. ” says Dilip Rao, CEO of Sharebite.

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Mobile Ordering Kitchen Safety Online Ordering Food Truck 147