Modern Restaurant Management

MARCH 25, 2021

Throughout her career, Ellen Linardi has been driven by the passion to build products that help small businesses hold their own against big companies.That desire fueled the Global Head of Product for Clover and her team to help restaurant owners struggling during the pandemic pivot operations and compete in the now digital-first world.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Mobile Ordering Social Media 397

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. What are AI and ML?

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

FEBRUARY 4, 2021

Tayler and her partner started Beechwood Doughnuts six years ago—Tayler, equipped with her business savvy, and her partner, equipped with a love of baking doughnuts. “We Beechwood Doughnuts, like many small restaurants, started out by scheduling with pen and paper. We opened the store when I was 22 years old.

Operations 370

Operations Book Small Business Communication 370

ChowNow

JULY 17, 2024

An operations plan is a crucial component of your restaurant’s business plan. ” Outline Your Organizational Structure Outline the organizational structure of your restaurant, no matter how small your team may be. Server: Take orders, serve food and beverages, and provide customer service. What do you aim to achieve?

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Enter digital tableside ordering.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Cheetah

APRIL 30, 2021

The right commissary kitchen can mean the key to a successful food truck business – considering it offers all the benefits of having your own kitchen, without a lot of the associated overhead, paperwork, and hassle. Keep reading to know know more about commissary kitchens and for tips to know how to pick the best for your business.

Food Truck 147

Food Truck Food Supply Food License 147

Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. Alignable’s July Rent Report has just been released, based on a poll of 5,911 small business owners that concluded last week. Rent Struggle Is Real.

2021 180

2021 Point of Sale Equipment 2019 180

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website.

Guest Recovery 215

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 215

Modern Restaurant Management

NOVEMBER 29, 2019

Growing your restaurant business means being ready for a shifting market. Thinking about alternative approaches to lending and financing can position your business for growth. Businesses are working to update their spaces for digital-focused consumers. And doing so can fuel the process of growing your restaurant business.

Fast Casual 205

Fast Casual Equipment Small Business Mobile Ordering 205

Modern Restaurant Management

OCTOBER 26, 2021

Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. It’s more about mobile ordering and the experience.

Mobile Ordering 218

Mobile Ordering Download Fast Casual Customer Experience 218

ChowNow

JUNE 27, 2024

Running a restaurant and operating a business are two sides of the hospitality coin: the former keeps food hitting tables and the latter makes sure you can do it again tomorrow. Automated scheduling systems can forecast busy periods and recommend staffing changes to optimize labor costs.”

Webinar 88

Webinar Point of Sale Restaurant Law Equipment 88

Aaron Allen & Associates

MARCH 3, 2022

So whether you’re just starting out or you’ve been in the business for years, here’s the software that will help you increase productivity in your restaurant. . The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. Kitchen Display Systems.

Management 120

Management Management Mobile Ordering Point of Sale 120

Clover - Restaurants

SEPTEMBER 4, 2024

These tips are pretty simple to implement, yet they can yield powerful results: Greet guests within a minute , whether they are being seated, using a restaurant QR code menu, or reaching the counter to place their orders. Process all payment types rapidly via a mobile POS system. Have servers monitor dining progress (politely).

Front of House 52

Front of House Mobile Ordering Back of House Customer Service 52

Modern Restaurant Management

AUGUST 11, 2021

As such, Tork conducted research to understand the consumer mindset when it comes to lunchtime behavior during the workweek and through these insights, created key tips to help improve business operations. Fifty percent of people who do not order takeout or delivery report meals being too costly as their primary reason. Offer Value.

Loyalty Program 198

Loyalty Program Social Media Mobile Ordering Online Ordering 198

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules. Staff Shortages Due to the Pandemic.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Customer Service 203

7 Shifts

SEPTEMBER 6, 2022

Because this dish is raw, you can easily make it in a food truck without cooking equipment. Adults are always tired, so if you park a mobile concept serving caffeinated beverages (especially near colleges and offices), customers will certainly come. A rice maker will be a piece of crucial kitchen equipment for this concept!

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Small Business Recovery.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

APRIL 1, 2022

Lock down your mobile POS devices so they can only access applications needed for your restaurant. In the restaurant business, you have more at risk from a ransomware attack than data and the cost of mitigation. With that lost business can come reduced brand loyalty and customer confidence.

Operations 240

Operations Point of Sale POS Small Business 240

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Looking for new ways to develop and expand your business in 2020? Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one?

POS 94

POS Mobile Ordering Point of Sale Small Business 94

Modern Restaurant Management

MARCH 17, 2022

A smaller menu might limit ordering options but not the ability for restaurants to wow their guests. Plus, integrating guest management and order analytics tools can unlock the potential of limited menus for highly targeted customization. Small Menus, Big Potential. Advanced Customization On- and Off-Premise.

Seasonal Menu 189

Seasonal Menu Mobile Ordering Food Order Menu 189

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 189

2021 Mobile Ordering Loyalty Program Download 189

Modern Restaurant Management

JULY 15, 2020

In recent years and months, numerous businesses, including restaurants, have begun using unmanned aerial vehicles, commonly known as drones, to delivery products to consumers. The fourth is a waiver that prohibits a single operator from flying more than one small drone at a time. The third is a waiver of Part 107.39

Delivery 193

Delivery Restaurant Law Food Safety Insurance 193

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. As a business owner, you’re always trying to maximize your operational efficiency. There are plenty of ways people cut costs to try and save a business that simply don’t work.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Social Hospitality

MAY 6, 2020

The stories range from Easter traditions to pets and small business owners. MGM Resorts is helping deliver and store 250,000 rapid COVID-19 test kits and has donated essential personal, protective equipment (PPE) items such as gloves and masks for healthcare workers in the state of Nevada.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

APRIL 14, 2023

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. Mid-market businesses more often have the financial capacity and even more of the need across two or more locations.

Hospitality 88

Hospitality Small Business Mobile Ordering Loyalty Program 88

7 Shifts

MARCH 10, 2022

The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests. Toast Order & Pay. Look no further than Toast Order & Pay. QuickBooks. Apple | Android. Still short staffed?

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

MAY 19, 2021

QSRs entered 2021 looking much different than they did a year ago, after having made significant and creative changes to their business models in the wake of the pandemic. Operations were changed to support delivery, mobile ordering, drive-thru, and self-service. Will the vendor provide future technical support?

Mobile Ordering 196

Mobile Ordering Technology Online Ordering Customer Service 196

Modern Restaurant Management

MAY 22, 2020

As more states move to relax stay at home orders, talk is turning toward the “new normal”, both how we all get back to business and what that new normal will ultimately look like. In addition to established drive-thru capabilities, many QSRs offer popular mobile applications.

Mobile Ordering 141

Mobile Ordering Online Ordering Point of Sale Delivery 141

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

JULY 14, 2020

The company will be matching loans for Black-owned businesses through a new partnership with Kiva and will match loans to U.S-based They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

The Restaurant Times

JUNE 18, 2021

Kitchen layouts are just as crucial as the kitchen equipment or any other part of the restaurant and should be given significant importance. It should be designed keeping in mind the equipment and space available, thereby reducing the need for future modifications. An Ordered Kitchen. Let us look at some of the reasons why.

Kitchen Safety 100

Kitchen Safety Food Safety Equipment Mobile Ordering 100

Modern Restaurant Management

DECEMBER 17, 2021

If you’ve worked in the restaurant industry over the past decade, chances are you’ve heard these buzzwords championed as top business priorities and guiding principles for success. Order accuracy is a pivotal part of the diner experience. Personalized. Customer experience management. Digitize Tedious Tasks.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. 1 reason Americans use mobile ordering?

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Modern Restaurant Management

SEPTEMBER 17, 2020

The survey, which asked restaurant operators about the six-month impact of the pandemic on their businesses, found that overwhelmingly, most restaurants are still struggling to survive and don’t expect their position to improve over the next six months. Here's what they found: The average American is ordering 2.4

2020 189

2020 Food Safety Food Supply Kitchen Safety 189

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. In this guide, we’ll provide a definition of ghost kitchens, describe the different ways they can make money, their pros and cons, and the critical factors behind a successful ghost kitchen business. Virtual restaurant brand.

Kitchen Safety 52

Kitchen Safety Online Ordering Front of House Food Order 52

Sling

OCTOBER 17, 2021

As more and more businesses incorporate remote and virtual employment options into their workflow, mobile workforce management becomes essential for continued success. What Is Mobile Workforce Management? Mobile Workforce. That’s where mobile workforce management comes in. Mobile Workforce Management.

Management 78

Management Management Mobile Ordering Communication 78