Modern Restaurant Management

OCTOBER 12, 2020

Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. Those who struggle the most are the polished casual and fine dining restaurants who thrived on the in-person guest experience they delivered. They are thriving. That was terrific.

Customer Experience 215

Customer Experience Mobile Ordering Fine Dining Innovation 215

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Enabling Flexible Ordering. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Customer Experience 197

7 Shifts

AUGUST 7, 2024

The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. per serving Consider variables You can price the burger at $9.25 (rounding up) and make a profit on it. divided by 0.30 = $9.16

Food 363

Food Seasonal Menu Inventory Pricing 363

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

7 Shifts

FEBRUARY 15, 2022

You post that content online on all those different social platforms. Cummings is a lifer in the industry—a chef-restaurateur turned podcast host for Best Served Creative , where he interviews industry leaders and helps advocate for a better restaurant work environment. Listen to Rachael Nemeth's episode here.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. Serving smaller portion sizes. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. The main thing they should invest in is creating a good website for their restaurant and building a strong online presence.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

APRIL 11, 2024

In pursuit of these objectives, restaurants must reimagine dining experiences through enhanced restaurant technology, deepen their commitment to sustainability, and fine-tune their core offerings. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Yank Sing view ordering counter Image by William Duff Architects. Connecting with the Home Chef.

Fine Dining 188

Fine Dining Online Ordering Dine-in Take-out 188

Modern Restaurant Management

JULY 23, 2020

Sixty-two percent of respondents said both masks and gloves are important restaurant health measures for them to consider returning to indoor dining. Touchless Orders and Payments Cut Down Contact. With human staff taking over for ordering, the bots also pitch in with serving and clearing.

Technology 206

Technology Kitchen Safety Food Safety Online Ordering 206

Modern Restaurant Management

AUGUST 25, 2020

Mechanical systems should be designed to enhance the Indoor Air Quality (IAQ) of the spaces they serve. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Embracing Different Dining Experiences.

Design 212

Design Guest Recovery Consumer Goods Fine Dining 212

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

DECEMBER 30, 2020

Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18 spent per order, on average, across restaurant websites.

2020 211

2020 Merchandise Retail Point of Sale 211

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Voice Ordering to Ease Restaurant Interactions.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Restaurant Clicks

NOVEMBER 25, 2021

Either way, Chicago is a diverse city filled with culture, art, and of course, top-notch dining. If fine dining is not your cup of tea, no worries – Chicago has plenty of casual options. Maple & Ash offers two dining locations – The Patio and The Dining Room. Order Online.

Serving 109

Serving Reservations Fine Dining Seasonal Menu 109

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Wachtell, Lipton, Rosen & Katz served as legal counsel to Uber. Morgan Securities LLC served as financial advisor and Latham & Watkins LLP as legal counsel to Postmates.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

7 Shifts

NOVEMBER 19, 2019

This is because the business can usually get by with a dozen or fewer employees at their absolute busiest, and can serve multiple customers in a short period of time. Sit-down and casual restaurants, however, tend to have a higher labor cost percentage, given the fact it takes you an hour to serve a guest rather than a few minutes.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Identify your most well-received dishes and continue to serve them. You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered.

Social Media 215

Social Media Food Safety Cash Management Customer Service 215

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

7 Shifts

SEPTEMBER 20, 2022

Free online courses. How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. Whether you need to brush up on your restaurant slang or you need to swap a shift, we've got you covered. Table of Contents.

FOH 195

FOH BOH Social Media Fine Dining 195

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 180

2020 Online Ordering Customer Experience Point of Sale 180

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 167

Restaurant Clicks

OCTOBER 9, 2021

Knight’s Steakhouse is a family-friendly, casual dining experience that is accessible to all budgets. I recommend trying a cup of Ray Knight’s famous chili to start, followed by the Chimichurri Hanger Steak, a 9 oz butcher cut that is char-grilled and sliced, topped with chimichurri sauce, and served with mashed potatoes and asparagus.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. Categorize your dishes in order of consumption, starting from the appetizers, then the main course, side dishes, desserts, and beverages. or "Do you want your drink upsized?"

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Manage Your Online Presence.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

7 Shifts

JANUARY 7, 2021

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

7 Shifts

AUGUST 27, 2020

Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. It’s a lofty task to get your employees to live through your mission statement on the day to day, but that’s where your core values come in.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JUNE 9, 2023

Get Your Licenses in Order Starting a restaurant business involves registering with the authorities and procuring the relevant licenses. Ignoring these licenses and regulations might attract hefty penalties and fines, so make sure you’re aware of the local, state, and federal regulations before opening up for business.

License 163

License Document Hiring Fine Dining 163

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in. In USA, the U.S.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Maybe it's how you cook or serve the food, like at Benihana. Or maybe it's unique to your area—like being the only fine dining spot in town. Do they prefer takeout or dine-in?

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant Clicks

SEPTEMBER 7, 2021

Over the last decade, Knoxville has come to life with culture, culinary diversity, and unique dining options. Order Online. Order Online. The food here is less expensive than the other restaurants on our list and features takeout or dine-in. So now the question is begging to be asked: “where should I eat?”.

Fine Dining 147

Fine Dining Online Ordering Seasonal Menu Back of House 147

Restaurant Clicks

DECEMBER 18, 2021

Wilke’s Dining Room. View this post on Instagram A post shared by Mrs. Wilkes’ Dining Room (@mrswilkesdining). In 1943, owner Sema Wilkes converted the downstairs into a family-style dining room that we now know as Mrs. Wilkes Dining Room. Order Online. Best Restaurants in Savannah. The Olde Pink House.

Fine Dining 120

Fine Dining Front of House Online Ordering Seasonal Menu 120

Modern Restaurant Management

SEPTEMBER 11, 2020

Conducted in partnership with Teneo via online surveys between June 22 and July 2 in Florida, Washington and New York, the results offer insight into how the pandemic has impacted restaurants, how operators have adapted and what will bring diners back through their doors. COVID-19 Impact on Restaurants. Innovating During COVID-19.

Fast Casual 203

Fast Casual Fine Dining Innovation Employee Relations 203