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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills.

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

Hiring for soft skills becomes much simpler when you know exactly what to ask and look for in interviews. In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it. I pulled in the kitchen team and the FOH manager, and we agreed on the plan.

Hiring 166
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Restaurant Staff Training 101

7 Shifts

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

Training 195
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How to Build and Hire the Right Team for Your Restaurant

ChowNow

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 78
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Preventing Burnout Culture: The Role of Effective Restaurant Managers

Modern Restaurant Management

Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Leadership is not just about managing tasks; it's about inspiring and uplifting those around them.

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Forged in the Fire: True Hospitality Born from Camaraderie and Respect

Modern Restaurant Management

Fortify a Clear Leadership Structure When tickets bottleneck or there is a hiccup in timing, a single problematic order can dissolve an otherwise smooth service. As the stakes increase, so does the need for well-defined leadership and chains of command. Shouting, “I need a med-well steak on the fly; forgot to ring it in!

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9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. You’re hiring staff to deliver a great dining experience, which isn’t exactly an overlapping skill set with creating eye-catching Instagram reels. Meet with leadership or management to get their take.