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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Can you provide an example of how you’ve improved employee performance through training? How do you maintain smooth communication between FOH and BOH staff? How do you ensure compliance with food safety and hygiene regulations? Can you provide an example of how you’ve improved employee performance through training?

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Restaurant Recruiting During and After COVID-19

7 Shifts

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? If job candidates think your safety measures are too strict, their values don’t match yours and they won’t be good long term fits for the team anyway.

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9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

Restaurateurs now also need to know how well new hires will uphold COVID-19 safety measures. If staff jeopardize the health and safety of guests or fellow team members, they can sink the business. Ask these questions in your interviews to find staff who will uphold COVID-19 safety measures and whose values match yours.

2020 312
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How to Effectively Sanitize & Clean Your Restaurant

7 Shifts

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Guest and employee restrooms.

FOH 338
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How To Provide Adequate Hygiene and Sanitization Training To The Restaurant Staff

The Restaurant Times

Regardless of restaurant format, operators are giving paramount importance to train their staff to comply with the health guidelines. How To Train Your Staff To Comply With The Health Guidelines. Train Your Restaurant Employees About The Safety Procedures.

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7 Proven Ways to Raise Table Turnover Rate

7 Shifts

Implementing online reservations, optimizing your dining area’s layout, and training staff about efficient practices are some strategies you should apply in your restaurant. Well-trained staff can provide faster service, clear tables quickly, and create a more pleasant dining experience for your guests.