7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors? They can also do much more.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Make sure to add high-quality photos of your food, interior, and staff.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

7 Shifts

JUNE 4, 2021

Food cost percentage. Food Cost Percentage. What is food cost percentage? Food cost percentage is the ratio of the cost of food inventory to the amount of revenue it generates. Why is food cost important? Food and beverage is one of the largest expenses next to payroll in the restaurant industry.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Culinary Cues

MAY 12, 2022

These are the restaurants where dining is much, much more than just consuming food. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. Search through the more than 700 articles on the business of food.

Pricing 362

Pricing Consumer Goods Training Customer Experience 362

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Culinary Cues

MARCH 26, 2022

Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them. Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? One of the most tempting forays into entrepreneurship is the restaurant business.

Cash Management 376

Cash Management Social Media Restaurant Law Communication 376

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. He never even took one bite of the food that I prepared. Elvis, on the other hand was more difficult to serve than the banquet for twelve hundred.

Back of House 327

Back of House Kitchen Safety Hotels Front of House 327

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). For full-service restaurants, many POS or reservation systems can also help collect data for you.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. The same goes for food preparation– if there's a delay in the kitchen, keep your guests informed! Avoid overbooking reservations. Take orders with care.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

JULY 24, 2020

While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process. You have countless things to do and countless people to please, and while orders might be low now, it won’t be long before it feels like you’re just surviving through shifts.

Book 370

Book Management Management Restaurant Law 370

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It allows customers to make direct reservations without having to go to a third party page or the website. It features AI food image recognition and grouping of uploaded customer photos. Halal food. Gluten-free options.

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

Culinary Cues

DECEMBER 3, 2022

My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. A light day in terms of events, but the restaurant is capped on reservations. Any shorts on the produce order, Dean?”

Back of House 346

Back of House Hotels Front of House Book 346

Modern Restaurant Management

FEBRUARY 4, 2022

Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Serving smaller portion sizes.

2022 218

2022 Customer Service Online Ordering Website Management 218

Culinary Cues

AUGUST 31, 2024

Now, that’s a tall order, but unless a mission can do this than the process of developing it is an exercise in futility. “A TED Talks did it very well with their mission: “Spread Ideas,” and Chipotle with: “Food with Integrity. RITZ CARLTON: “We are ladies and gentlemen, serving ladies and gentlemen.” Freedom for the soul.”

Customer Service 323

Customer Service Social Media Customer Experience Reference 323

Culinary Cues

DECEMBER 12, 2020

Vezelay is a centuries old village of less than 500 year-round residents, but throughout the year, visitors from around the world would make the trek to experience the spirituality of the area and to win a table reservation at Marc Meneau’s magnificent restaurant. This was dining as it could be; dining executed at the highest level.

Fine Dining 362

Fine Dining Back of House Dine-in Presentation 362

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Food safety and restaurant cleanliness. Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. Reservation Processing. Kitchen operations. Dining room procedures.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

7 Shifts

OCTOBER 17, 2019

While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Reservations information - Include a phone number or embed your reservation software’s widget. Publish your site!

Demo 240

Demo Website Management Online Ordering SEO 240

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Health, Allergen, and Food Safety Training and Certifications. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Social Hospitality

JULY 25, 2022

With the food tech market slated to be valued at nearly $342 billion USD by 2027 , the demand for increased technology implementation in the industry will continue to rise. And this seems to be just the beginning of a new era in the way food business owners operate. The Importance of Technology in Food Businesses.

2022 222

2022 Technology Point of Sale Kitchen Safety 222

Modern Restaurant Management

AUGUST 4, 2023

Food-related content has been a staple of social media since its inception, as it brings users closer to a world of exciting dishes than ever before. Showcase a Dish or Recipe Your food is ultimately the star of the show, and it deserves to take center stage. rich, zesty, delicate, etc.)

Serving 167

Serving Social Media Events Entertainment 167

Modern Restaurant Management

JULY 12, 2022

Restaurants continue to face labor and supply chain issues, plus rising food costs. This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Offer Easy Online Ordering. Serve more guests than usual with tech options.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Culinary Cues

APRIL 26, 2020

White tablecloth restaurants and food trucks will benefit from the exact same end result – you need to make people stand up and pay attention – you want them to stand on a soap box and shout for everyone else to hear: “THIS IS INCREDIBLE”! Convenience is the name of the game.

Guest Recovery 317

Guest Recovery Kitchen Safety Customer Service Food Safety 317

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

NOVEMBER 15, 2021

The COVID-19 pandemic has forced restaurants to innovate, creating new revenue-generating workflows, including enhancing their to-go offerings and integrating with to-go order applications. Optimize Food Safety Protocols. Food waste is endemic at many restaurants and across the food supply chain, collectively totaling more than 1.6

Training 195

Training Front of House Food Safety Back of House 195

Modern Restaurant Management

SEPTEMBER 14, 2020

Given the persistent uncertainty, now is also a good time to upgrade the customer experience and streamline operations with better online ordering, delivery and/or curbside pickup processes. Optimizing Online Ordering. An online ordering system that delivers a friction-free customer experience (e.g.,

Online Ordering 197

Online Ordering Kitchen Safety Food Safety Customer Experience 197

Modern Restaurant Management

MARCH 25, 2022

Although the new tool required many restaurant staffers to serve dual roles as waitstaff and technical consultants, using QR codes was a resounding success. Some restaurants even took safety a step further by eliminating in-person ordering and offering contactless payment. Book Reservations, Join Waiting List. At least 63.6

Social Media 215

Social Media Email Marketing Mobile Ordering Kitchen Safety 215

Modern Restaurant Management

AUGUST 31, 2021

From poor ordering experiences to flooded phone lines , unsatisfactory communication during this transition time threatens to be a deal-breaker for restaurant-goers. percent of the population is now vaccinated , restaurants need to be prepared to handle a rush of reservations while simultaneously sustaining takeout operations.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Culinary Cues

APRIL 22, 2024

I suppose it was only inevitable that this new method of doing business would creep into restaurant and other food related businesses. Or maybe, as is being done in NFL football stadiums now, restaurants should simply charge a lease fee for the right to make a reservation. Let’s not allow this to happen to the business of hospitality.

Consumer Goods 292

Consumer Goods Pricing Customer Experience Hospitality 292

Social Hospitality

JULY 15, 2022

With the food tech market slated to be valued at nearly $342 billion USD by 2027 , the demand for increased technology implementation in the industry will continue to rise. And this seems to be just the beginning of a new era in the way food business owners operate. That’s not all.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

AUGUST 12, 2020

Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs. Revamping the Menu.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. As diners flock back to restaurant dining rooms after an extended hiatus, reservations have become more important than ever. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

Social Hospitality

AUGUST 11, 2023

In order to run a successful restaurant, you must also have an easy-to-navigate website. Implementing local SEO strategies can lead to more reservations. A well-optimized website attracts more visitors and encourages them to explore the menu, make online reservations, or even order food directly through an integrated system.

SEO 195

SEO Social Media Reservations Online Ordering 195

Modern Restaurant Management

JULY 13, 2020

People have been both eager and hesitant to venture back out into the world as stay-at-home orders have lifted. In fact, 70 percent of consumers are ordering takeout directly from restaurants amidst the pandemic. This has created an increased demand for food running and delivery jobs that didn’t exist before.

Consumer Goods 215

Consumer Goods Food Safety Customer Service Hiring 215

Modern Restaurant Management

OCTOBER 7, 2024

Currently, 50 percent of restaurants, including sit-down and fast-food establishments, offer plant-based options, and this is only expected to grow. Controlling food waste is a hot topic in the industry as well. Contactless Ordering, Inside and Out Door Dash, Uber Eats and other third-party delivery services will continue to expand.

2025 189

2025 Loyalty Program Waste Compost 189

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211