7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Culinary Cues

APRIL 15, 2023

Cafés and Bistros should be able to dip into a cache of “extra” money to pay for the entrance fee and since it is thought that restaurants make significant profits from the food they sell, then those deep discounts will be easy to swallow. If you are not in the restaurant business, then maybe this sounds reasonable. We would love that.

Seasonal Menu 452

Seasonal Menu Café Point of Sale Social Media 452

Culinary Cues

JANUARY 15, 2022

Every person has needs that go beyond food, shelter, and clothing. We (the food industry) need to point to a well-known quote from Anthony Bourdain: “When someone cooks for you – they are saying something. Of course, we require those important things to survive, but survival to the average person is never enough.

Uniforms 417

Uniforms Front of House Food Safety Healthcare 417

Culinary Cues

JANUARY 29, 2024

We speak of a time of unconditional commitment to the craft and the job – sacrificing all else for the plate of food in the pass. Certainly, the restaurant and the chef have a responsibility to train, but the individual cook can take that training to a new level if they are willing to seek out every opportunity to learn and grow.

Kitchen Safety 386

Kitchen Safety Guest Recovery Uniforms Food Safety 386

7 Shifts

MARCH 23, 2022

The food and hospitality hasn't changed all that much since '65. It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. The training took like an hour for us to pick, pick it up and start using it,” says Buck. The restaurant industry has.

Front of House 369

Front of House Back of House Communication Food Safety 369

Culinary Cues

NOVEMBER 20, 2023

Every restaurant knows that once a customer walks through the door a sale of food and beverage will likely result. Share this information with your community of businesses. [] THINK AND TRAIN HOSPITALITY One thing that restaurants know is hospitality. Pool your resources to address safety. Why not you?

Customer Experience 367

Customer Experience Customer Service Food Safety Hospitality 367

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? Topics: Leadership; time management; reducing overheads and staff turnaround. ?? You’ll learn her secrets on leadership and boosting team morale, which in turn will lead to smoother shifts and happier staff. Published: 2009 ?? Author: Danny Meyer ??

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

MAY 26, 2020

Both of these issues are significantly important and even though we should all agree that health and safety is foremost – if we manage to beat the virus into submission and destroy the economy in the process then we are left with a problem that can be devastating for decades to follow. How can we really stay on top of this challenge?

Kitchen Safety 268

Kitchen Safety Food Safety Leadership Front of House 268

360Training

JANUARY 8, 2020

As you can see, it’s more important than ever for anyone who works with food to practice safe food handling techniques. The best way to encourage safe food handling in your restaurant is to create a culture that prioritizes food safety. What is Food Safety Culture? Start with Leadership.

Food Safety 103

Food Safety Kitchen Safety Food Leadership 103

Modern Restaurant Management

FEBRUARY 23, 2021

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. In the good times, this looks like rigorous training, a dedication to time-honored processes, and a focus on building your culture. Get Better.

Leadership 180

Leadership Airlines 2002 2001 180

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

MAY 2, 2022

Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. To maximize your existing resources: Reduce food waste. With prices skyrocketing, restaurants should focus on eliminating food waste. Train continuously. in one tech stack. Maximize compliance.

Food Safety 218

Food Safety Food Supply Waste Sustainability 218

Modern Restaurant Management

MAY 17, 2024

Promoting a food safety culture in the restaurant industry requires a fundamental shift in mindset and practices. A recent survey revealed that only 49 percent of companies have a formal food safety culture plan, highlighting a critical gap that the foodservice industry must address. percent of pathogens.

Food Safety 117

Food Safety Food Leadership Training 117

Modern Restaurant Management

APRIL 8, 2024

And in talking about bringing stability into our food businesses, culture can be that secret ingredient that makes all the difference in attracting the right people, retaining good people, and creating a powerhouse team. However, for those of us in the produce and food industries, what are critical parts that make up a food culture?

Food 187

Food 2002 Food Safety Kitchen Safety 187

Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. And it’s safe to say that the food franchising industry brought Henry Ford’s approach to process optimization to a whole new level.

Communication 188

Communication Franchise Franchising Leadership 188

Modern Restaurant Management

DECEMBER 6, 2019

Why Measure Food Safety Performance? Achieving food safety excellence should be a continual goal. Therefore, a restaurant's food safety goals should evolve along with these changes. To begin measuring food safety performance, an organization first needs to establish its KPIs.

Food Safety 113

Food Safety Catering Fast Casual Food 113

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 119

Training Café Kitchen Safety Back of House 119

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. For food contact surfaces, you can instruct employees to use a disinfectant cleaner for added assurance, but they must rinse the surface afterwards and then apply a no-rinse sanitizer. Cleaning the Right Way.

FOH 179

FOH BOH Food Safety Front of House 179

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. To increase order accuracy, your restaurant should: Prioritize training. When restaurants are short-staffed, training may become an afterthought, as other high-priority tasks loom. Even when things are hectic, training must remain a priority.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

7 Shifts

NOVEMBER 15, 2024

Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. How do you ensure that your kitchen complies with health and safety standards? How do you handle complaints about food quality from customers? A good kitchen manager should take safety and hygiene seriously.

Back of House 195

Back of House Management Management Operations 195

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This goes far beyond training during the first week.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.” Cash is dirty.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Modern Restaurant Management

JULY 30, 2020

By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.

Guest Recovery 188

Guest Recovery Food Safety Fine Dining Management 188

Modern Restaurant Management

DECEMBER 7, 2021

The third is changes to physical space, in which restaurant operators will need to quickly adapt to new health and safety needs. Recruiters will need to include problem solving, innate leadership capabilities, and even sales competency and tech savviness into their search criteria.

2022 197

2022 Operations Recruiting Hiring 197

Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Culinary Cues

MARCH 23, 2020

If we push aside much of the chatter and get down to the necessities in life that are food, shelter, clothing, health, family, communication and trust that rise to the top of the priority list. Drop off dry goods to your local food pantry if you have more than you need. Food is an immediate need in times of crisis.

Communication 292

Communication Healthcare Food Food Safety 292

7 Shifts

APRIL 3, 2023

Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges. The next step is education about psychological safety. So how can leaders get started?

Food Safety 195

Food Safety Education Communication Hospitality 195

The Rail

JANUARY 3, 2025

This ever-changing nature makes training your staff that much more important, as your success hinges on the performance of your team. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

Training 52

Training Operations Kitchen Safety Seasonal Menu 52

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Accounting and finances: Manage budgets and track food and labor costs.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

JUNE 16, 2020

For example, the L&L Colorado Springs, Colorado location used a small wagon attached to a remote-controlled car to bring food from the store to the parking lot during curbside delivery, top photo. Safety : L&L emphasized the importance of following health regulations. They also waived and deferred franchise fees.

Franchise 147

Franchise Franchising Leadership Food Safety 147

Modern Restaurant Management

JULY 30, 2020

By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based In the U.S., based Black women-owned small businesses.

Guest Recovery 215

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 215

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development.

Training 60

Training Management Management Loyalty Program 60

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

The Rail

OCTOBER 3, 2024

By Indiana Lee, Contributor The old idiom “a team is only as strong as its weakest link” is shown to its fullest extent in the food service industry. While the adage applies to a wide range of restaurant operations, one of the most vital is food safety. If you’ve seen any of these in your kitchen, it’s time to course correct.

Food Safety 52

Food Safety Front of House Kitchen Safety Food 52

Ken Burgin

MARCH 27, 2022

We expect a lot from chefs – not only to manage production and service, but keep to a budget, organise a team of people and handle safety issues, changing food trends, menu design & engineering, plus social media and a bit of marketing. Details of her excellent course are outlined here.

Design 113

Design Menu Management Management 113