7 Shifts

SEPTEMBER 16, 2020

We know that that person is cute, but you must stay seated with your party. Single-use items - Guests receive food and condiments in single-use containers to prevent the spread of COVID-19. Going mobile - Three Tree has set up their trolley throughout town to serve customers coffee in a pandemic-friendly way.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Culinary Cues

DECEMBER 26, 2020

Serving alcohol has always been the primary profit driver in full-service restaurants and when Prohibition took that option off the table then restaurants were hard put to find a path to profitability. Of course their answer of serving alcohol illegally is not the best approach, but the fact remains that restaurants found a way – they had to.

Fine Dining 480

Fine Dining 2008 Kitchen Safety Customer Experience 480

Culinary Cues

APRIL 1, 2024

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

Back of House 327

Back of House Kitchen Safety Hotels Front of House 327

Culinary Cues

AUGUST 9, 2021

Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. We may complain about the guest who is taking loads of pictures of their food and posting them on Instagram, but deep inside we get a bit of a rush when it happens.

Front of House 474

Front of House Customer Experience Dine-in Training 474

7 Shifts

NOVEMBER 1, 2022

Word of mouth is fantastic, but when scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. Why you create the food you do, why your service is different, and why customers should come and be a part of your story.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

AUGUST 2, 2024

When hiring restaurant accountants, your primary consideration should be those who understand the complexity of the food and beverage industry—both front-of-the-house and back-of-the-house operations and management. This number is essential because it helps you determine the price of your food and beverages.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

JUNE 4, 2021

Food cost percentage. Food Cost Percentage. What is food cost percentage? Food cost percentage is the ratio of the cost of food inventory to the amount of revenue it generates. Why is food cost important? Food and beverage is one of the largest expenses next to payroll in the restaurant industry.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Culinary Cues

FEBRUARY 18, 2020

Even the difference between restaurants that serve three meals per day vs. one that focuses entirely on dinner will be an entirely different ballgame. Always a specialized space for members, the club setting maintained a market space for food that was based on tradition, classic preparations, and to a large degree a “food cost free zone”.

Beverage 495

Beverage Events Food Order Website Management 495

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

7 Shifts

APRIL 29, 2021

Any establishment that serves food or beverages to guests is eligible. Food trucks, carts, or stands. Outdoor seating construction. Food and beverage inventory. Who is eligible to receive grants? This includes: Restaurants. Bars and lounges. Pubs and Taverns. Breweries or wineries with a tasting room.

Restaurant Law 370

Restaurant Law Document Brewery Point of Sale 370

7 Shifts

MARCH 10, 2021

They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Successful restaurant owners have many traits in common.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. Write everything down to avoid mistakes.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

DECEMBER 1, 2019

I think about the individuals who work there and who do so for far too little money, but do it because they love to cook or serve, have a strong connection with the chef and owner, or simply because this is a perfect opportunity to learn. Spend more time serving existing customers and getting new ones.

Small Business 420

Small Business Customer Experience Customer Service Seasonal Menu 420

7 Shifts

DECEMBER 18, 2019

Give BOGO a go Even though eating alone is a growing trend , food remains a fundamentally social experience. With a $15 in 15 deal, you promise guests that items ordered off the $15 lunch menu will be prepared, plated, and served within 15 minutes of ordering. If your guests are too busy to come to you, why not go to them?

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Culinary Cues

JANUARY 23, 2023

Mostly methodical once an understanding of the playing field is in hand, it is always inspiring when a coach/leader throws in a curve ball, a trick play, or an unexpected new menu item or style of service – something that makes the competition scratch their heads, and fans jump out of their seats.

Coaching 384

Coaching Sports Point of Sale Take-out 384

7 Shifts

FEBRUARY 8, 2024

7shifts is a major player in the restaurant industry, serving more than 30,000 restaurants and 1 million restaurant pros and offering the most important restaurant management tools all in a single platform. OpenTable seats around 1.6 Used to the fullest, Chowly allows customers to place food orders directly from your Google page.

Management 367

Management Management Operations Mobile Ordering 367

Culinary Cues

AUGUST 4, 2022

This is a false sense of relief unless restaurant’s view this as a new chance to shine, a chance to be exceptional at what they do whether it is serving pizza or seven-course meals. When I read an article the other day about BMW charging a subscription fee for heated seats in their cars, I thought: “Where are we going with this?”

Front of House 337

Front of House Back of House Coaching Customer Service 337

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Conventions and meeting spaces, theme parks and hotels, and restaurants are finding it better to reduce indoor seating as it requires too much maintenance and risk.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

7 Shifts

FEBRUARY 8, 2024

7shifts is a major player in the restaurant industry, serving more than 30,000 restaurants and 1 million restaurant pros and offering the most important restaurant management tools all in a single platform. OpenTable seats around 1.6 Used to the fullest, Chowly allows customers to place food orders directly from your Google page.

Management 352

Management Management Operations Mobile Ordering 352

Culinary Cues

MARCH 26, 2022

Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them. Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? One of the most tempting forays into entrepreneurship is the restaurant business.

Cash Management 376

Cash Management Social Media Restaurant Law Communication 376

7 Shifts

OCTOBER 15, 2020

The restaurants who received the funding agreed to pay all employees non-tipped minimum wage, plus their tips as the restaurant returns to regular operations, and agreed to serve at least 500 free meals to New Yorkers affected by COVID-19. Even now, restaurants in New York remain at 25% seating 8 months after the crisis first began.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Culinary Cues

MAY 23, 2021

Those who do the work are now in the driver’s seat and many of those harped about changes may actually come to fruition as a result. Finally, it is such a great time to engage or re-engage in an industry that has seen new ways of creating product, marketing it, producing it, selling and serving it and building a brand as a result.

Guest Recovery 446

Guest Recovery Front of House Employee Relations Food Truck 446

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. US Foods Ghost Kitchens.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Culinary Cues

SEPTEMBER 15, 2022

The choice to be great or not so great is in the hands of the restaurateur and the folks who make a living with food. It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. Plain and simple. Stay on it.

Fine Dining 402

Fine Dining Front of House Customer Service Customer Experience 402

Culinary Cues

JUNE 16, 2023

Shawn started in garde manger where he learned about cheese, fruits he had only heard of the presentation of food for the eye, and how to let ingredients speak for themselves. At the same time, his after-hours studies helped him to understand food safety and sanitation, the “why” behind cooking methods, and the history of the profession.

Kitchen Safety 338

Kitchen Safety Back of House Hotels Food Safety 338

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Zack himself took up the role of delivery driver and spent his evenings driving food orders across the city. Everybody wants their food at the same time of day.

Back of House 284

Back of House FOH Front of House Point of Sale 284

Modern Restaurant Management

JUNE 11, 2020

It’s based on emotion and the desire to share a food-based experience you can’t find in your home. Restaurants are a place where we go to share food with each other and enjoy each other’s company. While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it.

Customer Experience 206

Customer Experience Dine-in Food Safety Kitchen Safety 206

7 Shifts

OCTOBER 31, 2022

This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.)

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

DECEMBER 22, 2021

In the race to become one of the more popular restaurants in your area it takes more than serving good food and pouring outstanding cocktails. Restaurant owners want their patrons to enjoy the food, cocktails, and service the space provides. Tie in the aesthetic of the restaurant with the food and drinks you are serving.

Design 212

Design 2022 Front of House Back of House 212

Culinary Cues

NOVEMBER 6, 2022

I have been impressed and disappointed in many from those exclusive fine dining establishments with food that should be admired for its beauty to greasy spoons with the best burgers you will ever find. They are all part of my passion for the preparation and service of food. Maybe you haven’t thought about this before, but I have.

Food Truck 403

Food Truck Customer Service Customer Experience Food Supply 403

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? Does the restaurant outsource any financing or accounting work?

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

FEBRUARY 15, 2022

Cummings is a lifer in the industry—a chef-restaurateur turned podcast host for Best Served Creative , where he interviews industry leaders and helps advocate for a better restaurant work environment. As part of his research for the book, co-author Carl Orsbourn took the driver's seat—of a DoorDash vehicle. And we appreciate that.'

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

MAY 7, 2020

. “I’ve been telling friends that after three months of social-distancing,“ said Robert Passikoff, president of Brand Keys, “The first thing I want is to sit at a restaurant table and have someone serve me a turkey club and fries.” Bar seating will be removed and reconfigured to allow six feet between bar stools.

Food Safety 204

Food Safety Front of House Back of House Seating 204

Culinary Cues

MARCH 22, 2020

As owners/operators, managers, and chefs – if we have served the role of leader well then our employees will think of us as part of that family. What do they want to do with their lives, what are their dreams, what skills and talents do they have beyond food, what inspires them and makes them want to jump out of bed in the morning?

Operations 368

Operations Guest Recovery Government Communication 368

Modern Restaurant Management

NOVEMBER 11, 2024

Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu. Throughout the meal, robot servers deliver your food and clear the table when you're done.

Front of House 180

Front of House Food Order Seating Customer Experience 180