Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. Staffing challenges existed pre-pandemic. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

JUNE 3, 2021

Kitchen and front-of-house employees are simply harder to find. Host a hiring party : Make recruiting memorable. Taco Bell, for example, recently held hiring parties nationwide, an initiative in its fourth year. Interviews with potential employees are being scheduled, but no-shows are the norm.

Ordering 179

Ordering Front of House Hiring Recruiting 179

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. The average restaurant employee, however, change jobs every 56 days ! How does this revolving door affect the restaurant industry? Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Modern Restaurant Management

JULY 19, 2021

By outsourcing functions like the recruitment process, regular kitchen cleaning, and exterior and janitorial services, managers and staff alike can focus on their core expertise. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

Guest Recovery 203

Guest Recovery Recruiting Front of House Customer Service 203

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Most restaurants are trying to hire right now. Most restaurants are trying to hire right now. Cultivate an online presence. What will they find?

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Ken Burgin

FEBRUARY 13, 2024

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

The Restaurant Times

MARCH 10, 2022

You must captivate interest to hire and retain your restaurant staff. Because the recruiting process consumes significant time and money, you want to ensure that it is done right the first time. How To Hire And Retain Restaurant Staff . Here is how to hire and retain your restaurant staff. Hire The Right Talent.

Hiring 52

Hiring Healthcare Recruiting Insurance 52

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. With restrictions easing, customers are excitedly returning to their favorite restaurants.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

Lavu

SEPTEMBER 29, 2023

million, while the number of hires was 1.3 million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023. This statistic is based on a survey of restaurant operators conducted in January 2023.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 Bureau of Labor statistics.

Technology 223

Technology Tip Distribution Front of House Loyalty Program 223

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

APRIL 11, 2022

This can include asking for recommendations or referrals for new hires, as well as checking in on the morale and mental health of the team. As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Team meetings can also be extremely helpful.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

7 Shifts

JUNE 16, 2022

These subjects might include feedback on new multi-unit restaurant technology , menu and marketing initiatives, as well as assistance navigating supply chain, economic, or hiring difficulties. They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Table of Contents.

Franchise 370

Franchise Franchising Communication Front of House 370

Cheetah

JUNE 25, 2021

The problem is not just with hiring. Hire less people. Another way to hire less kitchen staff and retain existing workers is by making prep time more efficient. You could afford to hire less cooks if they could get more work done in less time. >>> Table of Contents. Flexible scheduling.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Modern Restaurant Management

DECEMBER 19, 2019

When you are part of the restaurant industry, catch phrases such as “low unemployment rate” and “revolving door” seem to find their way into any conversation involving hiring and retention. While this is great for the economy, it can make hiring managers feel as though they are running at full speed on a hamster wheel.

Fast Casual 161

Fast Casual Hiring Front of House Casual 161

Hot Schedules

FEBRUARY 23, 2022

For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. Whether discounts on travel, events, retail shopping, or wellness shopping, giving employees greater access to products and services is an effective recruiting pitch. b3lineicon|b3icon-list-add|?|List

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Restaurant365

JANUARY 7, 2020

Tips for Hiring Millennials. Keeping these values in mind can help you have productive conversations with potential hires and new team members. Millennials do tend to be more interested in prioritizing a healthy work-life balance, so emphasizing any flexibility in shifts or workloads can be a benefit to your hiring.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.

Management 60

Management Management Front of House Back of House 60

Sling

APRIL 27, 2023

How to improve your restaurant operations management 1) Make clear plans Many things need to go right for your restaurant to open its doors each day — everything from accepting orders, prepping food, and readying the front of the house to running staff meetings and ordering supplies for the next day.

Operations 78

Operations Management Management Inventory 78

The Restaurant Times

MARCH 14, 2022

If you wish to expand your restaurant business or improve your existing restaurant’s performance, you should start by hiring a restaurant manager with an impressive track record. Hiring the best talent has been one of the most challenging tasks for restaurateurs in the US during CY21. Here is the list: 1.

Management 52

Management Management FOH BOH 52

The Restaurant Times

JUNE 30, 2021

A restaurant primarily has two types of operations – front of the house and back of the house. The front of the house refers to anything the customer interacts with, be it the waiting staff, the dining arrangement, lobby area, etc. A restaurant manager, however, has multifaceted responsibilities.

Management 52

Management Management Operations Front of House 52

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 221

Seating Email Marketing Marketing SEO 221

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Modern Restaurant Management

SEPTEMBER 7, 2021

Every restaurant owner, operator, and manager are currently asking themselves: how do I hire restaurant employees in today’s labor market? It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape.

Hiring 208

Hiring Front of House Recruiting Back of House 208

Apicbase

SEPTEMBER 30, 2022

Modern restaurant technology has made huge leaps in recent years, allowing workflows in both the front and back of house to be thoroughly improved. An essential prerequisite for process optimisation is access to a considerable amount of data. But that unfortunate situation is changing rapidly – for the better. Let’s dig in.

Technology 52

Technology Operations Inventory Food Order 52

The Restaurant Times

AUGUST 27, 2022

Barbacks, like bussers, play a more behind-the-scenes function at the front of the house and are critical to the bar’s profitability. . Keep reading if you’re planning to build a bar or want to optimize operations at your current one. What Is A Barback? However, barbacks are the backbone of your bar team. You get the idea.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Restaurant KPIs impacting a profitable back of house. Your back of house is full of different data sets, so it should be data driven. Want to know more about FOH data? Read Part 1 here ).

BOH 78

BOH FOH Point of Sale Back of House 78

The Rail

JULY 19, 2022

When suitable technologies are understood and well implemented, they can create more opportunities for improvements whether at the back of the house (such as accounting, payroll, building maintenance , etc.) or front of the house (e.g. To succeed today, restaurants need to keep up with the evolving needs of their clientele.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

The Restaurant Times

NOVEMBER 25, 2021

Many additional short-term workers work in the business out of necessity because restaurant employment is plentiful, most don’t require a college diploma, and getting hired is simple. The conflict between the kitchen and the front of the house is a major source of frustration for employees across many restaurants.

Healthcare 52

Healthcare Insurance Front of House Back of House 52

Restaurant365

FEBRUARY 4, 2021

Additionally, states and municipalities can enact their own set of laws to implement a higher minimum wage than the federal level. California, for example, has the highest minimum wage at $14.00, but this only applies to businesses with 26 or more employees. Washington state has the highest minimum wage for all employers at $13.69.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Lavu

MARCH 30, 2020

All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. This should be covered when new employees are hired, and regular updates should be made via staff meetings. When your restaurant staff feels valued and heard, they reciprocate that value in their work.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Hot Schedules

FEBRUARY 3, 2020

If they’re stuck in the back of house they can’t be out front, improving the guest experience. Improving HR Functionality. Learn how outsourcing your HR can increase employee engagement while decreasing liabilities and fees. How confident are you that you’re maintaining complete compliance with all labor laws?

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78