SpotOn

JULY 15, 2024

The host has a unique set of duties and responsibilities that ensure the restaurant's front-of-house runs smoothly. The job description includes table management, managing reservations, and ensuring a stellar guest experience. Restaurant hosts use seating charts, divided into server sections, to seat guests.

Seating 52

Seating Fine Dining Customer Experience Online Ordering 52

Modern Restaurant Management

NOVEMBER 19, 2024

Catering to solo diners is more just than seating them as restaurants would any other customer. In a joint survey by OpenTable and KAYAK, 60 percent reported having dined solo at a sit-down restaurant within the past year. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out.

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Management 352

Management Management Operations Mobile Ordering 352

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. While restaurant reservation software is becoming essential to reopening, the technology is still new to many restaurateurs.

Reservations 98

Reservations 2021 Online Ordering Book 98

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

ChowNow

JULY 17, 2024

Defining clear roles and responsibilities up front can help your team understand how they work together and avoid having any tasks fall through the cracks. Defining clear roles and responsibilities up front can help your team understand how they work together and avoid having any tasks fall through the cracks.

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

QSR Automations

SEPTEMBER 26, 2024

In Part 1, we explored how ConnectSmart® Host revolutionizes the front-of-house experience. Improved customer satisfaction: Accurate wait times and efficient seating lead to happier customers, which often translates to repeat business and positive reviews. Welcome back! Ready to take your restaurant to the next level?

Front of House 52

Front of House Social Media Back of House Customer Experience 52

Modern Restaurant Management

FEBRUARY 2, 2024

Moreover, a solid network infrastructure enables real-time communication tools to enhance coordination between the front-of-house and kitchen staff, leading to quicker service times and a more synchronized dining experience. For example, IoT devices can notify when stock is low, or equipment is not functioning optimally.

Operations 189

Operations Front of House Customer Service Customer Experience 189

Culinary Cues

JULY 12, 2020

It is an uneasy feeling that was pronounced as those cooks who were already at work – looked cautiously at their teammate, nodded, and turned their heads back to the work in front of them. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back.

Front of House 413

Front of House Back of House Dine-in Food Truck 413

Culinary Cues

MARCH 26, 2022

You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. How hard can it be – right? Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them.

Cash Management 375

Cash Management Social Media Restaurant Law Communication 375

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Management 190

Management Management BOH Front of House 190

Clover - Restaurants

SEPTEMBER 4, 2024

Simply pick a popular service period and count the number of parties seated during that time. Number of parties seated ÷ number of tables = table turnover rate (TTR) For example, if you have 20 tables and seat 50 parties, divide 50 by 20. Parties seated ÷ tables = TTR 50 ÷ 20 = 2.5

Front of House 52

Front of House Mobile Ordering Back of House Customer Service 52

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Henry is ready to order some dinner.

Technology 203

Technology Front of House Back of House Point of Sale 203

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Up the restaurant’s hygiene and cleanliness standards: fully sanitize tables, menus and chairs after each reservation. 34 percent of respondents saying they plan to prepare more meals at home. "It's

Front of House 200

Front of House Back of House Restaurant Law Food Safety 200

7 Shifts

JUNE 16, 2022

They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Throw in dozens of locations to manage, and visibility becomes foggy. That's why many franchisors rely on a franchise advisory council (FAC). Table of Contents. Purpose of a Franchise Advisory Council? Who Should be on the FAC?

Franchising 370

Franchising Franchise Communication Front of House 370

The Eat Restaurant

MAY 6, 2021

CRM helps restaurants collect data about their guests through different sources like online and phone reservations. This information can be as basic as name and contact information or go in-depth with details like number of visits, food and seating preferences, allergies, birthdays, and anniversaries.

Front of House 148

Front of House Customer Experience Seating Reservations 148

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House BOH FOH Front of House 52

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. each day, explains Freeman.

Front of House 98

Front of House Reservations Fine Dining Back of House 98

Open for Business

OCTOBER 8, 2024

Ease the pressure on your front-of-house staff while managing guest expectations and boosting your bottom line. If no-shows or last-minute cancellations come up, you can easily fill those seats with eager guests. How they work : When guests make a reservation, they must provide a credit card number or pay a small deposit.

Dietary Restrictions 78

Dietary Restrictions Seasonal Menu Reservations Cash Management 78

Restaurant Clicks

NOVEMBER 13, 2021

Vinegar Hill House Superfine The Atrium Almondine Bakery AlMar Grimaldi’s Pizzeria Bread & Spread Westville Dumbo The River Cafe Celestine Gran Electrica. Vinegar Hill House. View this post on Instagram A post shared by Vinegar Hill House (@vinegarhillhouse). Make a Reservation. Best Brunch in Dumbo.

Front of House 109

Front of House Café Online Ordering Reservations 109

Restaurant Clicks

JANUARY 2, 2022

Pa’ia Fish Market Front Street Restaurant Merriman’s Fish House Kimo’s Maui Sansei Seafood Restaurant & Sushi Bar Honu Seafood & Pizza Down the Hatch Maui Mala Tavern Coconut’s Fish Cafe Eskimo Candy Lahaina Grill Mama’s Fish House. Pa’ia Fish Market Front Street Restaurant.

Front of House 131

Front of House Website Management Online Ordering Casual 131

Modern Restaurant Management

APRIL 20, 2020

Lacking cash reserves and the resources to access money (traditional bank loans), most restaurants were forced to lay off their employees. For starters, we are modeling a smaller restaurant with less front and back of the house staff. Next, we can start to determine what cash will be needed to relaunch your restaurant.

Front of House 210

Front of House Back of House Reservations Seating 210

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff.

Reservations 40

Reservations Loyalty Program Customer Service Book 40

QSR Automations

SEPTEMBER 12, 2024

Enter ConnectSmart® Host , the game-changer that’s revamping how host stand management and how restaurants manage their front of house. Smart table matching: The system helps match party sizes to appropriate tables, maximizing your seating efficiency. It’s like having a virtual host working 24/7 to bring in customers.

Front of House 52

Front of House Social Media Customer Experience Customer Service 52

Restaurant Clicks

JUNE 3, 2021

Lulu’s is an unbelievably whimsical wine garden with beautiful dining areas in both the front and the back of the restaurant. In the front of the restaurant, the “streetery” provides coverage from the sun, and is a prime location for people watching. Make a Reservation. Make a Reservation. Laos in Town. DC Corazon.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. After speaking with restaurant owners and operators, we realized we needed to expand our product offering beyond just helping manage their front-of-house better with Yelp Waitlist and Yelp Reservations. Neither did mine.

Front of House 196

Front of House 2009 Reservations Website Management 196

Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Ironically, there is always room to be great and there is plenty of room to be mediocre. Plain and simple.

Fine Dining 402

Fine Dining Front of House Customer Service Customer Experience 402

Modern Restaurant Management

SEPTEMBER 30, 2022

As managers, our foundation was built in the front-of-house as servers, bartenders, or hosts (even if we started out in kitchen.) Here's what you're empowered to do when you're next to your staff and in front of your guests. Hosts utilize online reservations and waitlists to maximize table space.

Technology 198

Technology Front of House Tip Distribution Back of House 198

Lavu

NOVEMBER 27, 2024

Table Management : Boost revenue by 27% per table with real-time tracking and faster seating. Want to increase your restaurant’s profits by up to 100%? A modern Point of Sale (POS) system can help you do just that by cutting costs, reducing waste, and streamlining operations. These insights help you make smarter decisions.

POS 78

POS Loyalty Program Point of Sale Online Ordering 78

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. From front-of-house to back-of-house, QSR Automations’ ConnectSmart® Kitchen and Host have got your back.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

QSR Automations

APRIL 17, 2024

ConnectSmart® Host: Putting the ‘Hospitality’ in Host While ConnectSmart Kitchen is revolutionizing the back-of-house, ConnectSmart® Host is busy elevating the front-of-house experience. From front-of-house to back-of-house, QSR Automations’ ConnectSmart® Kitchen and Host have got your back.

Technology 52

Technology Front of House Back of House Social Media 52

Modern Restaurant Management

JULY 13, 2020

Social distancing requirements : Outdoor seating options have become more important, and restaurants that don’t have this option are navigating how to maximize outdoor space like parking lots, sidewalks and more. "COVID-19 has disrupted, and will likely continue to disrupt, business models and plans.

Consumer Goods 216

Consumer Goods Food Safety Customer Service Hiring 216

Sling

MAY 13, 2023

Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

The Rail

AUGUST 5, 2024

While pen and paper methods are the time-honored tradition, restaurant management software can streamline everyday tasks from staff scheduling to inventory to managing front of house, saving you time and headaches. Plus, having that customer data in front of you may give you new ideas.

Management 52

Management Management Front of House Online Ordering 52