Restaurant Business

NOVEMBER 5, 2024

The operations expert is the casual-dining seafood chain’s third leadership hire in as many weeks as it embarks on its post-bankruptcy comeback.

Hiring 105

Hiring Leadership Casual Dine-in 105

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

Hiring 195

Hiring Training Management Management 195

Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. With staff in short supply as millions of Americans continue to quit their jobs, restaurants looking to ramp up hiring for the busy season are faced with an ultra-competitive hiring market.

Hiring 212

Hiring Employee Relations Leadership Restaurant Law 212

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. On the whole, hiring and retention are restaurant operators' top priorities.

2023 397

2023 Hiring Leadership Fast Casual 397

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. Equip your managers with leadership skills that go beyond simply assigning tasks.

2024 335

2024 Social Media Insurance Leadership 335

Clover - Restaurants

JUNE 6, 2024

These employees are generally entrusted to mitigate customer complaints, create shift schedules, handle cash drawers and bank deposits, help employees navigate interpersonal conflicts, and even hire employees on behalf of ownership. Decide what restaurant leadership roles you need Do you need a refreshed bar program?

Leadership 52

Leadership Front of House Back of House Cash Management 52

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. In fact, 80% of learning and development leaders say management and leadership skills are their top training priorities.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 78

Hiring FOH Recruiting Fine Dining 78

Crunchtime

FEBRUARY 21, 2022

With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

Culinary Cues

MARCH 3, 2024

Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. What teams seek to find is leadership in this regard and not the subservient desire to be led. Success happens because of the sense of team and the leadership that sets the stage for this to occur.

Leadership 382

Leadership Restaurant Law Social Media Sports 382

7 Shifts

AUGUST 2, 2022

From what culture is, to how it's built, and how to use servant leadership, a lot of ground was covered. Danny Meyer has long been a proponent of hiring for cultural fit, and training for skills required to do jobs: “Emotional skills are kind of baked in by the time we've already hired you. Leaders are there to serve their team.

Leadership 370

Leadership Webinar Hiring Training 370

Modern Restaurant Management

OCTOBER 8, 2024

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" If I had to choose between hiring someone for their technical knowledge or interpersonal skills, I would choose the latter every single time. " and for good reason. Spoiler alert: It’s not hard skills.

Hiring 167

Hiring Cash Management Customer Service Leadership 167

EATER

JULY 24, 2020

Among other demands, the letter calls to diversify the board of trustees, and make events more equitable On July 16, a large group of James Beard Foundation employees sent a letter to the foundation’s senior leadership team, outlining a list of demands for the future of the organization.

Leadership 145

Leadership Hiring Events Audits 145

Restaurant Business

NOVEMBER 8, 2024

Executive Summary: Angry Chickz adds to its executive ranks, Qdoba hires a COO and more executive changes.

Leadership 98

Leadership Marketing Hiring 98

Restaurant Business

OCTOBER 28, 2024

It’s a major hire for the fast-growing food hall/delivery chain, which has ambitions of becoming the Amazon of food.

Hiring 108

Hiring Delivery Food Leadership 108

Restaurant365

MARCH 15, 2022

Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. And a comprehensive approach to employee retention must be built into your hiring strategy. Consequently, it’s imperative that you hire with a retention mindset.

Hiring 78

Hiring Cash Management Insurance Communication 78

Culinary Cues

OCTOBER 27, 2023

This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. The hiring process, specifically the vetting of candidates for the position is critical.

Hiring 405

Hiring Training Pricing Leadership 405

Restaurant Business

OCTOBER 4, 2024

Executive Summary: Here are the latest leadership shifts in the restaurant industry.

Hiring 105

Hiring Leadership 105

Culinary Cues

APRIL 23, 2023

Have you worked through this process hundreds of times before? [] CHECK YOUR LEADERSHIP: Do you know the difference between leadership and management. Both are necessary, but only leaders provide vision, promise, and hope of great things to come. Leaders inspire, are trustworthy, and shine as people to follow.

Seasonal Menu 492

Seasonal Menu Leadership Training Fine Dining 492

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. Is it hard to be a restaurant manager?

2024 195

2024 Management Management Leadership 195

Restaurant Business

SEPTEMBER 20, 2024

Executive Summary: Plus, Maggiano’s appoints a Michelin-starred chef to a newly created post, Smalls Sliders hires a CFO and more restaurant executive news of the week.

Hiring 105

Hiring Leadership 105

Restaurant Business

MARCH 18, 2024

Simultaneously, its personnel-development and educational arm has expanded its senior team.

Leadership 113

Leadership Hiring Education 113

Culinary Cues

OCTOBER 3, 2024

So, here are the 21 rules that, from my experience as a chef, should apply: [] LISTEN MORE, TALK LESS The first key to great leadership is to listen to others first. Now that you have invested all that effort, it’s time to trust them to do the job you hired them for.

Coaching 383

Coaching Restaurant Law Training Article 383

Modern Restaurant Management

FEBRUARY 23, 2021

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Hiring and training new management is difficult on top of reopening restaurants once a crisis passes. Never Take Advantage of the Guest. Get Better.

Leadership 180

Leadership Airlines 2002 2001 180

Embrace the Suck

MAY 24, 2023

Step 3: Scout for Personality, Not Just Skills During the hiring process, we sometimes over-emphasize experience while undervaluing the importance of personality. While experience is certainly crucial for specific roles, personality should carry substantial weight in our hiring decisions.

Recruiting 335

Recruiting Hiring Coaching Customer Experience 335

ExactHire - Restaurants

FEBRUARY 21, 2022

Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Hiring with QR Codes. By hiring with QR codes! Hiring with QR codes–or using them in your recruitment process–can be the catalyst that amplifies your applicant volume. Better Hiring with QR Codes.

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Culinary Cues

FEBRUARY 2, 2024

Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business.

Training 364

Training Uniforms Customer Service Leadership 364

Sling

APRIL 25, 2023

Hiring employees with the right combination of qualities can have a positive effect on the productivity and success of your team and your business. The post 25 Important Employee Qualities to Hire For appeared first on Sling. If you’re wondering about the qualities of good employees, you’ve come to the right place.

Hiring 78

Hiring Communication Small Business Training 78

Sling

MAY 25, 2022

And this process starts before your employees are even hired. Communication is key to effective team management and leadership. The post 10 Tips for Effective Team Management and Leadership appeared first on Sling. Your relationship with your employees begins the moment you read their application for the job.

Leadership 78

Leadership Management Management Loyalty Program 78

SpotOn

NOVEMBER 7, 2024

These strategic hires reflect SpotOn’s ongoing commitment to delivering exceptional customer experiences and investing in talent development to support the company’s next phase of growth. Ekstrom brings over 20 years of HR experience to SpotOn, with prior people leadership positions at Heineken, Zillow, and Amazon.

Leadership 59

Leadership Customer Experience Small Business Point of Sale 59

Modern Restaurant Management

JULY 18, 2024

Leading by Example To avoid fostering a burnout environment in your restaurant, it is crucial to hire managers who are not only skilled in their tasks but also embody the qualities of a true leader. Leadership is not just about managing tasks; it's about inspiring and uplifting those around them.

Management 189

Management Management FOH BOH 189

Restaurant Business

AUGUST 2, 2024

Executive Summary: The latest in leadership changes from restaurants and hotels across the country.

Innovation 105

Innovation Hiring Leadership Hotels 105

Restaurant Business

NOVEMBER 29, 2022

The smoothie chain has named Marianne Radley chief marketing officer, Juan Salas chief information officer and Laura Scavone chief people officer.

Leadership 98

Leadership Hiring Information Marketing 98

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

MAY 7, 2024

The state of the market means that the many qualified candidates will likely receive multiple offers, making it imperative for employers to be proactive in their hiring processes and consider strategies such as sign-on bonuses to secure top talent.

Marketing 167

Marketing 2024 Recruiting 2050 167

The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks? .

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? To achieve Enlightened Hospitality you need to hire “51 percenters with 5 core emotional skills.” While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process.

Book 370

Book Management Management Restaurant Law 370