ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

OCTOBER 30, 2019

You never know who might make a good GM if your current one is not providing opportunities for all employees to demonstrate their leadership skills. This is why hiring from within the company proves to be a smart move. He says, “The best way to hire a general manager is through using the resources and people you have internally.

Management 333

Management Management Training Hiring 333

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. What they do own is the culture.

Coaching 275

Coaching Franchise Franchising Book 275

Culinary Cues

MAY 13, 2023

So where will you get exposure to much, if not all of that?

Hotels 440

Hotels Point of Sale Cash Management Training 440

Embrace the Suck

FEBRUARY 12, 2020

Bad hiring is a disease. Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? Sidenote: If you don't like to talk to people face-to-face, then perhaps it's time to think about a career beyond leadership in the hospitality industry.

Coaching 337

Coaching Email Marketing Communication Workshop 337

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. In fact, 80% of learning and development leaders say management and leadership skills are their top training priorities.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

ExactHire - Restaurants

FEBRUARY 21, 2022

Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Hiring with QR Codes. By hiring with QR codes! Hiring with QR codes–or using them in your recruitment process–can be the catalyst that amplifies your applicant volume.

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

Recruiting 102

Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

Recruiting 98

Recruiting 2021 Management Management 98

EATER

JULY 6, 2022

Multiple former female employees also allege that the farm’s nearly all-male leadership created a sexist environment in the livestock program, culminating in a 2019 letter-writing campaign to Stone Barns leadership and the resignation of two employees in protest. Pseudonyms are denoted with asterisks.

Agriculture 246

Agriculture Leadership Employee Relations Food Safety 246

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” Andrea: “ Don’t hire specifically for restaurant experience. Katie: “ I needed more stability, I wanted a different environment and felt like I grew out of the late-night shifts, and wanted more of a leadership role.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Crunchtime

FEBRUARY 21, 2022

With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

Modern Restaurant Management

JANUARY 17, 2020

For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. Adams first joined the company in 2017 as chief financial officer.

Franchise 340

Franchise Franchising 2020 Leadership 340

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

The Rail

JANUARY 8, 2025

Over 35% of restaurant owners say training food handler recruits is a major challenge, and its easy to see why. Keeping up with everything can be challenging, especially for new hires in a fast-paced environment. As apparent as the problem may be, many restaurants struggle to address it properly.

Kitchen Safety 130

Kitchen Safety Food Safety Employee Relations Recruiting 130

The Restaurant Coach University

AUGUST 10, 2017

You need to rethink how you think about hiring. When you look at hiring do you view it as a necessary evil? Another step to finding top talent is to become obsessed with recruiting. Hiring on demand or only when you have an opening will never get you a superstar team. That is not smart business. Asset or Liability.

Hiring 70

Hiring Recruiting Restaurant Law Social Media 70

EATER

JULY 8, 2020

Junzi is not only highlighting Black culinarians and serving meals to food-insecure African Americans, but also changing its hiring practices so that it can recruit people beyond the traditional routes of college campuses and alumni networks. Ultimately, Zhao said, Junzi has a simple goal.

Food 287

Food Social Media Back of House Fast Casual 287

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. And a comprehensive approach to employee retention must be built into your hiring strategy. Train your managers to hire the right employees.

Hiring 78

Hiring Cash Management Insurance Communication 78

Hot Schedules

SEPTEMBER 8, 2021

With a reduced labor pool to choose from, hiring operators have found themselves in stiff competition with rivals for recruits — which has often resulted in raising wages or adding additional benefits and perks that ultimately cut into the bottom line. Understanding which ones to care about can have a big effect on your bottom line.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. The hospitality industry is in constant hiring mode.

Hiring 78

Hiring Recruiting Training Communication 78

Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. 3) Hire With Diversity In Mind.

Recruiting 148

Recruiting Communication Hiring Small Business 148

The Restaurant Coach University

JANUARY 29, 2017

The common thread in this bad recipe is lack of vision and poor leadership. You’ve made some bad hiring choices (usually when desperate to fill positions, which is known as “panic hiring”). You offset the replacement of bad team members by always recruiting. You must actively recruit new team members.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Typsy

FEBRUARY 10, 2025

Frequent departures disrupt operations, increase recruitment costs, and require constant retraining of new hires. Role-specific training: From front-line service to leadership development, Typsy offers tailored content for every position. For example, aspiring supervisors can follow a leadership track.

Hospitality 78

Hospitality Training Recruiting Certification 78

EATER

DECEMBER 2, 2021

I started the UPenn Student Labor Action Project, I did a lot of work on minority student and faculty recruitment and retention, and I was heavily involved in leading the on-campus multicultural multiethnic groups. I hired folks, designed a budget, and set a racial equity framework for the entire city.

Government 263

Government Back of House Education Food Order 263

ExactHire - Restaurants

FEBRUARY 21, 2022

Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Hiring with QR Codes. By hiring with QR codes! Hiring with QR codes–or using them in your recruitment process–can be the catalyst that amplifies your applicant volume.

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks? .

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.”

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Sling

OCTOBER 9, 2020

The HR department then identifies ways that employees, teams, and departments can change in order to improve the way they work and hires employees with the right mix of skills and abilities to make that possible. 2) Recruitment, Hiring, And Onboarding. 2) Recruitment, Hiring, And Onboarding. 6) Training.

Management 78

Management Management Employee Relations Recruiting 78

Marketing4Restaurants

DECEMBER 22, 2019

He addresses topics of personal growth, leadership, management, marketing, and technology leveraging. An in-depth talk on how to hire great managers and the number of managers needed for different times and days of the week. Episode 33 – Your Hiring Sucks! This episode is about the 5-Step Formula to improve your hiring.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98

Black Box Intelligence

AUGUST 24, 2021

And part of the problem is that hiring and turnover were serious issues even before the pandemic. And the high costs cut into the funds operators could use on employee engagement and recruitment efforts. It’s possible that the pandemic initiated a paradigm shift in the way that restaurants hire, compensate, and engage their employees.

Guest Recovery 98

Guest Recovery Back of House Point of Sale Customer Service 98

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. A big part of all human resources functions is onboarding new-hires so that they’re prepared to do the job right and they feel comfortable doing so.

Employee Relations 78

Employee Relations Hiring Article Loyalty Program 78

Sling

MARCH 16, 2021

Recruiting. 3) Leadership. As in all aspects of your business, leadership plays a critical role in human capital management efforts. With this information in hand, HCM leadership will be well equipped to implement policies that are directly in line with your business strategy, vision, and values. Onboarding. Compliance.

Management 78

Management Management Leadership Employee Relations 78

Apicbase

JUNE 20, 2022

Before we talk about franchisees’ hiring and retention process, here’s a definition and a brief introduction to the role that franchisees play in your restaurant business. They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52