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5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

The hospitality industry constantly changes and evolves in the face of new industry and consumer trends. Customer service is at the core of innovation and good business practices. Customer service is at the core of innovation and good business practices. Customer service drives the hospitality industry forward.

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9 Important Hospitality Sales and Marketing Tips

Social Hospitality

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. It’s also because marketing teams have more opportunities to create innovative campaigns to boost sales. From 2009 to 2017, gross bookings in U.S. Create Special Offers for Customers.

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The Benefits of Guest Feedback in the Hospitality Industry

Social Hospitality

The hospitality industry is the poster child of customer-centricity and always putting the customers’ needs first. Thus, those in the world of hospitality need to, again, elevate their own service and boost the experience they provide to guests. To do this, more hospitality brands use unifying communication platforms.

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9 Important Hospitality Sales and Marketing Tips

Social Hospitality

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. It’s also because marketing teams have more opportunities to create innovative campaigns to boost sales. From 2009 to 2017, gross bookings in U.S. Offer time-sensitive deals and coupons.

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How Restaurants Deliver Great Hospitality with Contactless Ordering and Payment

Modern Restaurant Management

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. While it’s a smart innovation that some say is long overdue, the reality is operators are responding to customer demand.

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Contactless Dining: Exploring the Intersection of Hospitality and Technology

Modern Restaurant Management

A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. One would think mixing technology and hospitality is like mixing oil and water… it doesn’t work.

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The Benefits of Guest Feedback in the Hospitality Industry

Social Hospitality

The hospitality industry is the poster child of customer-centricity and always putting the customers’ needs first. Thus, those in the world of hospitality need to, again, elevate their own service and boost the experience they provide to guests. To do this, more hospitality brands use unifying communication platforms.