Goliath Consulting

MARCH 15, 2022

Why you should consider adding a loyalty program for your restaurant. Loyalty programs are an essential tool to have in a business. 1 In addition, it was found that 78% of customers are more likely to continue to spend on a business if they have a customer loyalty program. Tips on Building Loyalty.

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The Restaurant Times

OCTOBER 13, 2021

A good restaurant loyalty program could be a customer magnet for your restaurant. When it comes to rewards programs, customers have expectations, and if those expectations are not satisfied, it can be tough to persuade them to participate in your loyalty program. Track Rewards Points . Digital Receipts .

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Focus POS

OCTOBER 18, 2021

How Your Restaurant Loyalty Program Impacts Revenues During a Shutdown. A restaurant loyalty program can engage diners, encourage repeat business and ultimately increase your market share. The Basics of a Restaurant Loyalty Program. The Value of Loyalty Program Data.

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Mad Mobile

JUNE 7, 2024

In the past, generic loyalty programs were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd.

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Mad Mobile

JUNE 26, 2024

Customer loyalty is essential to running a successful business. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition. But customers also want to feel recognized, and your restaurant loyalty program can provide the acknowledgement they crave.

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Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. Loyalty programs have come a very long way since then, thanks in part to technology. Quick Links What is a brand loyalty program? What is the purpose of a loyalty program?

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Focus POS

APRIL 8, 2019

When you’re looking for ways to attract and keep customers while increasing your revenue, the best place to start is implementing a customer loyalty and rewards program. Consumers want to feel a sense of personal connection with their favorite businesses and brands, and loyalty programs foster this relationship.

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Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

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SpotOn

OCTOBER 14, 2024

The POS system is a restaurant's command center. If you run a restaurant, you know this, so you're probably weighing the many options for POS systems carefully. There are the features, support, hardware, and software, upfront POS hardware costs, and monthly subscription fees. What does a POS system do?

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Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. Loyalty programs incentivize customers to return, increasing visit frequency and average spend.

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Modern Restaurant Management

JUNE 1, 2023

By now, loyalty programs have shifted from a “nice-to-have” to a “need-to-have” for restaurants looking to retain customers and drive revenue amid record inflation figures and increased prices. In fact, research from Accenture found that more than 90 percent of companies have some sort of loyalty program.

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7 Shifts

DECEMBER 17, 2020

Simple customer retention strategies for restaurants Collect customer information (and use it!) ?? One of the most important steps in building your customer retention strategy is the collection of customer information. The basic information you should be collecting is first and last name, phone number, and email address.

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7 Shifts

OCTOBER 28, 2024

How to calculate your restaurant customer acquisition cost (CAC) As a business owner, understanding CAC is important if you want to make informed decisions about your marketing investments. Many restaurants use POS systems that can differentiate between new and existing customers based on payment methods or loyalty program sign-ups.

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Modern Restaurant Management

JULY 28, 2022

Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information. Customer information is the personal information of each of your customers.

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Focus POS

SEPTEMBER 10, 2020

Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Then, you can solve the most pressing challenges, making informed decisions backed by data.

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7 Shifts

JUNE 13, 2022

Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs , and their own way to reward customers and keep them coming back. And we're talking all things customer loyalty tech. Loyalty programs benefit everybody. “I

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SpotOn

NOVEMBER 21, 2024

With this information, you'll know how many employees to schedule and how many food supplies to order. Additionally, sending holiday greetings with personalized messages can further enhance customer loyalty and engagement. Choose a loyalty program that works with your POS to simplify sign-ups and reward redemptions.

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Modern Restaurant Management

APRIL 17, 2024

. “At a time when restaurants are continuing to face increased costs of operation, owners must be cognizant of not only the customer experience but also the impacts their changes will have on loyalty patterns. A loyalty program is a must-have and it’s an investment restaurant cannot not afford to lose.

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Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. First, let’s define the POS system. tweet this).

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Focus POS

APRIL 9, 2019

Fortunately, there are ways to combat this problem using a solution you may already employ: a customer loyalty program. An even better way is to make free delivery a perk of your customer loyalty program. Amazon Prime and other such programs have accustomed buyers to expect free shipping.

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Modern Restaurant Management

NOVEMBER 14, 2024

A second emerging use case is to follow-up after a meal with patrons to gather feedback in order to maintain customer loyalty and minimize the intention for dissatisfied diners to post low rated Google Reviews. Call forward actions are programmed according to what the caller may be asking for.

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7 Shifts

NOVEMBER 3, 2021

According to Norton , a data breach is classified as a “security incident in which information is accessed without authorization.”. In a restaurant this can mean a number of things, but in practical terms a restaurant data breach is where guest or company information is accessed and inappropriately used. Sensitive Employee Information.

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Mad Mobile

JUNE 7, 2024

Fortunately, modern bar POS systems can help you make it all happen. If you’re struggling to understand the psychology behind your customers’ decisions, your bar’s POS data could hold the key to success. Let’s dive into the wealth of information that might already be at your fingertips. Here are a few points to consider.

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BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. A point-of-sale (POS) has traditionally been a physical point where customers go to complete their purchases.

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Lavu

FEBRUARY 21, 2020

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. Importance of Restaurant Loyalty Programs. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers.

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The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. This adds a layer of complexity to POS systems. It also makes updating POS software simple.

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7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. is possible with a great POS.

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SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in.

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Focus POS

DECEMBER 19, 2019

CTA link: Get your free buyer’s guide: Focus POS Systems. Choose hospitality POS software with cloud functionality so that you can view your data and manage your business remotely, wherever you are and at any time through any internet-connected device. Loyalty and Marketing Tools. Choose the Right Hospitality POS Software.

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Focus POS

MAY 5, 2020

POS software for restaurants does more than just process transactions. On the front end, POS software for restaurants empowers employees to do their jobs better, faster, and more accurately. If you aren’t convinced, here are five reasons why you should implement POS technology this year: Simplify Inventory Control.

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Restaurant Engine

MAY 24, 2022

Thinking about a POS system? Because it’s so important, we’re going to look at how a POS (point of sale system) can better your customers’ experience. In this article, we uncover the five customer benefits of introducing a POS System. #1: When you add a POS system , you can meet the needs of all of your customers.

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Modern Restaurant Management

APRIL 10, 2024

Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items.

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7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. They can take orders on iPads and process transactions via handheld POS devices. Now, restaurant staff can access everything they need on their smartphones.

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7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. They can take orders on iPads and process transactions via handheld POS devices. Now, restaurant staff can access everything they need on their smartphones.

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Modern Restaurant Management

AUGUST 7, 2024

For more established restaurants, where the focus is more on increasing repeat business, it may be beneficial to invest marketing dollars into a loyalty or rewards program to increase repeat business and raise the average ticket size of your customers over time." The right POS system can help you send surveys and prompt reviews.

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Open for Business

NOVEMBER 21, 2022

If you’re a relative newbie to the restaurant industry or a die hard traditionalist, you may be wondering what a POS system is for a restaurant. POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. What is a POS system for a restaurant? POS terminals.

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7 Shifts

FEBRUARY 8, 2024

An extension for restaurants using Toast POS, this feature of the popular restaurant management platform is actually for your guests as much as it is for you. You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program. Get a Demo 6.

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