Modern Restaurant Management

MARCH 2, 2023

Can they order goods or services from their phone? They expect payment-related rewards and loyalty programs every time they transact. It’s an approach that leans into mobility services, contactless payments, and rewards and loyalty programs tied to every customer transaction. What is your payments strategy?

Operations 164

Operations Loyalty Program Mobile Ordering Consumer Goods 164

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Easy online ordering – Easy online ordering was nearly tied for second. 15 percent are ordering take out/delivery with alcoholic drinks.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

EATER

FEBRUARY 27, 2024

The company has not yet announced further details on exactly how dynamic pricing will impact consumers, though it hopes that the new menu boards will “drive immediate benefits to order accuracy, improve crew experience and sales growth from upselling and consistent merchandising execution,” Tanner said on an earnings call.

Pricing 137

Pricing Food Loyalty Program Merchandise 137

Modern Restaurant Management

JANUARY 2, 2024

In the next year, this role will also include helping them with order management during peak times. In the next year, this role will also include helping them with order management during peak times. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 197

2024 Fast Casual Food Safety Insurance 197

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry. " Demand for Contactless.

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Delivery is big business for restaurants right now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Goliath Consulting

MAY 10, 2022

However, consumers tend to be motivated to spend money for rewards, such as restaurant loyalty programs. While working on your loyalty programs, the best way to ensure customer retention, is to build a relationship with them. For example, customers at Starbucks can earn 2 stars per $1 order.

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Gift Cards and Merchandise: Drive additional revenue for your business by allowing customers to purchase gift cards and other merchandise directly from your website.

Design 92

Design 2021 Online Ordering Website Management 92

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Customer loyalty resources and gift card management.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Notch

JANUARY 23, 2019

Use purchase orders. If they can't offer a straight discount (supplier margins are often razor thin as well, with little room to play for many), consider restructuring your order to optimize costs. This may include delivering bulk orders less frequently and/or slightly reducing the quality of your ingredients.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Touch Bistro

JUNE 24, 2021

Kelly’s Bake Shoppe’s challenge: A half-baked rewards program. Like many bakeries, Kelly’s previously used physical punch cards to reward customers for their loyalty and entice them to keep coming back for more. It was also easy for Erinn’s team to learn how to use TouchBistro Loyalty. “It’s

Loyalty Program 52

Loyalty Program Point of Sale Back of House Download 52

Squirrel Systems

MAY 17, 2024

This could include offering catering services, launching a food truck, or selling branded merchandise. Online Ordering and Delivery : Expanding into online ordering and delivery can significantly increase your reach and revenue. Use this data to personalize marketing efforts, improve service, and build loyalty.

Operations 52

Operations Loyalty Program Cash Management Point of Sale 52

Open for Business

SEPTEMBER 2, 2024

Look into local energy-saving programs that might offer rebates or incentives. This could involve personalized email offers based on past orders or social media ads tailored to local events and preferences. Tap into the growing demand for convenience by offering online ordering and delivery options.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78

BNG Point of Sale

AUGUST 27, 2021

Meals featuring these ingredients typically cost between $5 and $10 per person and frequently include side orders like fries or salad. Build a loyalty or reward system . Aside from high-quality BBQ and service, a loyalty or reward program is also a viable alternative. . Customers adore branded stuff; it is no secret.

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. and adding a reservation or online ordering widget. In fact, 77% of diners visit a restaurant’s website before they dine at or order out from a venue. Loyalty Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Notch

FEBRUARY 26, 2019

According to restaurant owners on Quora , an average full service restaurant with 50-100 seats and 20-30 people on its staff needs revenue between $1 to $3 million a year in order to survive. Strategies to increase your restaurant traffic In order to generate more traffic to your restaurant, there are basically 3 strategies to pursue.

Management 71

Management Management Loyalty Program Email Marketing 71

The Restaurant Times

DECEMBER 22, 2021

Even billboards continue to attract diners, but how can you attract and capture the next generation’s attention and loyalty? With everyone forced to stay within the confines of their homes, people became comfortable with the idea of ordering online. How Much Does A Pos System Cost?

License 52

License Loyalty Program POS Point of Sale 52

RGU

JANUARY 20, 2020

Mobile influences the purchasing and ordering process, regardless of whether the product is ultimately delivered or picked up in-store. Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. Aggregators have their own issues to address.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

MBB Hospitality

NOVEMBER 28, 2023

These narratives build customer loyalty and can be the defining factor that keeps your tables filled. Invest in staff training programs that not only cover the operational aspects but also educate on the importance of customer experience. Use data analytics to understand dining trends and optimize menu offerings.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

BNG Point of Sale

OCTOBER 8, 2021

A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. As a shopper, you’ve likely already seen Mobile POS used in stores, such as the Apple store, and how it facilitates a smooth ordering process. It’s called Mobile POS. Paperless, digital receipts also speed processing.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Notch

JANUARY 23, 2019

Use purchase orders. If they can't offer a straight discount (supplier margins are often razor thin as well, with little room to play for many), consider restructuring your order to optimize costs. This may include delivering bulk orders less frequently and/or slightly reducing the quality of your ingredients.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Create an upselling program. Partner with delivery and online ordering services. So measuring the franchisee turnover rate can show if your franchise strategy, concept, and support program are working.

Franchise 52

Franchise Franchising Online Ordering Loyalty Program 52

SpotOn

MAY 15, 2024

Tempt dads with loyalty discounts from return visits Let's say a family steps into your restaurant for Father's Day and is eager to try the food for the first time. When you have a well-structured loyalty rewards program , you give Dad an extra incentive to check back into your restaurant for another bite.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

Notch

FEBRUARY 26, 2019

According to restaurant owners on Quora , an average full service restaurant with 50-100 seats and 20-30 people on its staff needs revenue between $1 to $3 million a year in order to survive. Strategies to increase your restaurant traffic In order to generate more traffic to your restaurant, there are basically 3 strategies to pursue.

Management 52

Management Management Loyalty Program Email Marketing 52

BNG Point of Sale

JUNE 29, 2021

One nifty service trick is to keep track of special orders on your POS system so all staff knows what the customer wants whenever he or she comes back. If it fits your business model, make room for merchandise. Expand Ordering Capabilities. A loyalty program is a great way to keep the money coming in.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

Apicbase

MARCH 17, 2023

You can use technology to optimise or automate various tasks , such as inventory management and ordering, which helps reduce errors and increase efficiency. On a logistical level, technology enables customers to order and pay remotely and track their delivery. These innovative tech platforms solve different issues simultaneously.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

BNG Point of Sale

AUGUST 27, 2021

To calculate your restaurant’s gross profit, you need to subtract the total cost of goods sold (COGS) for a specific period from your total revenue (your total food, beverage, and merchandise sales). Facilitate online ordering, which has emerged as necessary in the time of COVID. million and its cost of goods sold was $400,000. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

BNG Point of Sale

JULY 16, 2021

For example: merchandising at your location or online sales of food items; consumer packaged goods such as dinnerware, cookbooks, aprons; phone orders where you take credit card information on-site to charge later when the delivery arrives. The restaurant industry can be wild and unpredictable.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

24/7 Waiter

MAY 5, 2017

If you have online ordering on your website, even better! If you have online ordering, you can let your customers know on social media to order ahead and save time! Create a Loyalty Program. A bounce back program can work well, too. This by itself will set you apart. Social Media Is Your Best Friend.

Food Truck 28

Food Truck Marketing Management Management 28

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. However, before jumping on an angry call, make sure your teams are following standard ordering procedures, and if so, if the protocols are still up to par. Restaurant Financial Metrics 17.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” The new franchise program is now available nationwide.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177