Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers. How would you handle this issue?

Training 60

Training Management Management Kitchen Safety 60

Modern Restaurant Management

DECEMBER 21, 2023

For many craft beverage brands, the local brewery taproom (providing daily “market research”) is incentivizing creators to “create again" emphasizing local ingredients and unique blends (across al l ABV's while also developing beyond-beer options.

2023 122

2023 2024 Insurance Employee Relations 122

Modern Restaurant Management

MARCH 2, 2023

Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. Are your staff sufficiently trained in how to handle your customers? Do you meet the expectations your marketing creates? The list goes on.

Operations 164

Operations Loyalty Program Mobile Ordering Consumer Goods 164

Apicbase

MAY 30, 2024

It’s an all-in-one tool that supercharges every aspect of your restaurant’s performance, from order accuracy to customer loyalty, and even helps you increase profit margins. The hardware includes user-friendly terminals or tablets with high-resolution touchscreens for easy order-taking. How exactly does it do that?

POS 52

POS Inventory Cash Management Point of Sale 52

Culinary Cues

MAY 15, 2021

To attract and retain quality staff you must train well, treat them with respect, pay them a respectable wage, offer reasonable benefits, and provide them with the tools to be successful. It also means that more significant time must be spent training service staff how to upsell and create enhanced customer value.

Customer Experience 390

Customer Experience Cash Management Customer Service Front of House 390

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. 7shifts mobile restaurant communication tool. Tools For Supporting Franchise Compliance. What Does Franchise Compliance Even Mean?

Franchise 370

Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Clover - Restaurants

JUNE 20, 2024

In fact, the location you choose and understanding your local market can be crucial to the brand, theme, and food you choose for your restaurant. Of course, opening a restaurant can come with a high price tag, and figuring out just how much it costs to open a restaurant can be tricky. But, it’s just the starter.

License 52

License Front of House Back of House POS 52

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Restaurant owners are as busy as they’ve ever been, so they will look for marketing platforms that allow them to efficiently and effectively set their marketing campaigns, to drive traffic and growth without added effort.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant Engine

JANUARY 27, 2021

It’s another revenue source that with some marketing and planning can help cover your expenses right into the dinner hour. Choose Your Target Market. In order to market your daily lunch specials, you need to determine your target audience, so you know who you’re marketing to. Offer a Fixed Price Lunch Special.

Specials 116

Specials Mobile Ordering Catering Social Media 116

Cheetah

NOVEMBER 4, 2021

This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like Uber and Lyft and mobile plans. Top 3rd-party delivery apps on the market have repeatedly leveraged their power to squeeze mom-and-pop restaurants into high fees.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

Lavu

FEBRUARY 14, 2024

These programs and APIs enable you to track your beer and liquor inventory , units, suppliers, and prices on your device. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks. In addition, your bar POS system should be able to handle any volume of orders without any delays.

POS 164

POS Bar Point of Sale Front of House 164

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Of course, customers expect restaurants to prioritize hygiene and safety protocols – and rightly so – but they also want to be provided with a modern and efficient ordering process, alongside high-quality food and top dollar service.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Apicbase

MAY 29, 2024

Market data, however, tells a different story. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. That is not too bad for a dying sector.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Aaron Allen & Associates

DECEMBER 8, 2023

Here are some of the questions (not in any particular order) the best C-suite executives we know are asking themselves and their organizations. 1 – How Do We Grow in the Current Markets? New locations in smaller markets with less competitive saturation? 2 – Should We Be Seeding New Markets?

Mobile Ordering 105

Mobile Ordering Technology Food Order Sustainability 105

The Rail

MAY 15, 2024

They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. You place your order at the counter or kiosk, grab a number or buzzer, and typically receive your food at the counter. The order point is the counter or a self-ordering kiosk.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Modern Restaurant Management

OCTOBER 12, 2020

They made it simple to call ahead and have the order delivered to the car. He hadn't ordered it, but they took it upon themselves to provide that special extra touch. Chris Tomasso, CEO and President of First Watch, says everyone at First Watch is now focused on off-premise ordering. That was terrific.

Customer Experience 214

Customer Experience Fine Dining Mobile Ordering Innovation 214

Sante

OCTOBER 30, 2020

One of their products, the Aerus Hydroxyl Blaster with ActivePure Technology , is an affordable, mobile, plug-and-purify air purifier. ISSA, the Worldwide Cleaning Industry Association, provides online training on best cleaning practices. The program is based on the Global Biorisk Advisory Council's (GBAC) extensive training.

Mobile Ordering 130

Mobile Ordering Online Ordering Delivery Food Order 130

Modern Restaurant Management

APRIL 27, 2020

To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. Training on best practices and templates for printed materials to promote employee and customer safety in accordance with City, County, State and Federal orders. Socialincs, Inc.,

Webinar 196

Webinar Mobile Ordering Loyalty Program Online Ordering 196

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. It empowers restaurant owners to send highly targeted marketing messages. Digital ordering is a simple way to allow each server on your team to get more done in less time. POS system.

Technology 147

Technology Front of House Back of House Online Ordering 147

Cheetah

DECEMBER 20, 2021

Some utilize commissary kitchens serving numerous restaurants, while others bring mobile trailers or container kitchens to parking lots. This low-asset business model is the best way for a new restaurant concept to quickly validate market viability, develop branding and pricing without committing a high capital investment upfront.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Modern Restaurant Management

JANUARY 13, 2020

New employee training. Pricing events for happy hours and special occasions. Deploying marketing campaigns. Other areas that are easy to automate with the right software solutions include: Online ordering with POS integration. Mobile phone manager alerts for voids and pricing event approvals.

2020 188

2020 Website Management Online Ordering Point of Sale 188

SpotOn

MAY 14, 2024

SpotOn’s integrated product set for restaurants includes point-of-sale , online ordering , labor management , QR order & pay , waitlist & reservations , marketing , loyalty , and comprehensive reporting. Capterra users gave SpotOn a rating of 4.3, while Shift4 received a rating of 3.3 from Capterra reviewers.

POS 52

POS Point of Sale Customer Service 2024 52

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. 3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips.

2023 78

2023 Management Management Tip Distribution 78

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. We’ll walk you through the bells and whistles and show you why CAKE is the best bar POS system on the market. During peak service, they don’t have to wait to get their orders in the queue.

POS 40

POS Bar Brewery Customer Service 40

RGU

OCTOBER 9, 2019

Paul Schmidt Improve Your Marketing Reporting: Looker, Tableau, Power BI, Databox, and Grow From business owners to senior executives to marketing managers to frontline staff, entire organizations are utilizing one type of software as both a strategic and tactical tool, as well as a way to improve marketing reporting.

Marketing 40

Marketing Customer Service Mobile Ordering Small Business 40

Restaurant365

NOVEMBER 19, 2019

Finding and training staff. To address finding and training staff within a scarce workforce, many restaurant owners are beginning to focus on retention. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

The Rail

JANUARY 19, 2023

Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. Aside from high gas prices, gas-powered vehicles pollute the Earth with dangerous greenhouse gasses that cause global warming. Marketing. But the right tools can help.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. ​ The sheer market size of Gen Z and their discretionary spending dollars should make restaurants and food services businesses sit up and take notice.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. ​ The sheer market size of Gen Z and their discretionary spending dollars should make restaurants and food services businesses sit up and take notice.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. ​ The sheer market size of Gen Z and their discretionary spending dollars should make restaurants and food services businesses sit up and take notice.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

The Restaurant Times

DECEMBER 28, 2020

Loyal customers tend to order and spend more and are good for the business. Great food at a reasonable price, with a good ambiance and hospitality, completes an excellent dining experience. Not just the quality of the food, but the quantity served and the price charged for it is also a part of excellent service.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Restaurant Engine

AUGUST 9, 2023

Provide ongoing training, especially in customer service. This is where your customer service training really shines. By thoroughly training your staff and keeping that high morale we mentioned, your restaurant is sure to receive high marks for consistency. tweet this) So, how can you build employee morale? Be quick with praise.

Compost 52

Compost Recycling Website Management Employee Relations 52

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. He knew that online ordering would be increasingly important to a restaurant’s success as this trend continued.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

ChowNow

MAY 7, 2019

If you haven’t started offering online ordering yet, you’re not alone. If you have online ordering at your restaurant but you’re still trying to figure out how to give your customers a superior experience without breaking the bank—well, you’re not alone there either. How many orders do you currently do per day?

Online Ordering 79

Online Ordering Ordering Mobile Ordering Demo 79

The Restaurant Times

OCTOBER 3, 2023

Goodhew leads the technology strategy and execution at BurgerFi, where he oversees the digital platforms, loyalty program, online ordering capabilities, and store systems that deliver a seamless guest experience and drive business growth. Prior to joining BurgerFi, Goodhew served as Director of Software Engineering at Macy’s, Inc.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52