Modern Restaurant Management

MARCH 26, 2021

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Digital ordering channels are vital for your restaurant’s success in 2021. Digital ordering channels are vital for your restaurant’s success in 2021. and up to 53.9

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Ordering Mobile Ordering Online Ordering Email Marketing 226

Open for Business

FEBRUARY 1, 2023

Outdoor seating for restaurants has risen to the top of guests’ wish lists in recent years. Try their best tips to increase your own success with outdoor seating for years to come, whether you are just getting started with outdoor seating or want to expand. Embrace your surroundings While Houston’s B.B. Lemon’s outdoor spaces.

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Seating Outdoor Dine-in Reservations 78

7 Shifts

NOVEMBER 1, 2022

For example, your ideal customers could be: Young families that want a kid's menu, great drinks, and to get home before 8. This could be exciting drinks, a great happy hour, family-friendly promotions, or a fantastic menu that people can't help but try. Is my menu accessible and legible? What will entice them to choose you?

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Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

AUGUST 10, 2021

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Self-Ordering Kiosks to the Rescue. Self-ordering kiosks dispense with the need for humans to accept orders and process payments. Digitizing the order process brings speed to a restaurant’s operations.

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Ordering Recruiting Food Order Employee Relations 237

Modern Restaurant Management

JULY 1, 2020

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform on the topic of menu engineering. With restaurants reopening their patios and doors with limited menus and seats, now is the perfect time to make sure your menu is designed for margin, profitability and strong sales.

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SpotOn

MARCH 18, 2024

There's also the quick-service restaurant model, where guests order and pay for simple dishes created right away, similar to the modern bistro. On the other side of the dining spectrum, there are restaurants with menus that offer an entire meal at a set price, also known as the prix fixe menu.

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Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Modern Restaurant Management

JULY 11, 2023

Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations. When you implement QR code ordering at your restaurant, here’s how you and your customers benefit.

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SpotOn

JULY 15, 2024

Depending on the concept, the host or hostess might be assisting other restaurant staff or handling to-go orders. Table management Contrary to what many restaurant guests may think, table management isn't just seating guests at random empty tables. Restaurant hosts use seating charts, divided into server sections, to seat guests.

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Seating Fine Dining Customer Experience Online Ordering 52

7 Shifts

OCTOBER 22, 2024

Photos of your menu items, ambiance, and even happy customers will give potential guests a glimpse of the dining experience you offer. Use it to share updates, special events, or new menu items. Create engaging email newsletters that have a clear purpose, such as promoting an event, offering a discount, or sharing a seasonal menu.

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Book Marketing Email Marketing Social Media 195

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

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Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

JULY 16, 2021

Create a Menu. Do they have indoor seating or are they takeout-only? This includes but is not limited to your equipment, permits, menu, and marketing. Seating capacity. Expected menu prices. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000.

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License Hiring Equipment Small Business 459

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

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Management Management Operations Mobile Ordering 367

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

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Mobile Ordering Marketing Menu Fast Casual 203

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

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Management Management Operations Mobile Ordering 352

7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. Order Cleaning Supplies such as disinfectant, paper products, mop heads, and floor cleaner The staff at Ruby's Cafe in New York City, a 7shifts' customer Optimize Your Labor ?? Winterize Your Patio Seating ??

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Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

OCTOBER 21, 2021

Get it wrong—with a menu that doesn't fit the ambiance or pricey dishes not suited for the clientele—and would-be regulars will at best feel confused and at worst never return. Restaurant concepts define the overall theme or idea behind a restaurant, including cuisine, service style, music, and menu design. Menu design.

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7 Shifts

AUGUST 26, 2019

"Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. Engineer your menu for sales and profits. The result?

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Management Management Airlines Customer Service 408

Open for Business

FEBRUARY 21, 2024

While traditionally associated with fine dining, the prix fixe (pronounced “pre-feks”) menu has transcended its high-end roots, becoming a popular culinary trend. When curated with care and promoted effectively, this menu is a powerful tool for any restaurant, capable of making a memorable impression and drawing eager guests through the door.

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Menu Seasonal Menu Fine Dining Social Media 78

Culinary Cues

MAY 19, 2022

This was “order/fire” time. By 6:15 the crew had pushed through about 40 orders with relative ease. The printer was dropping orders at a frenzied pace as the early birds left and tables were quickly turned. Jake called out: “Ordering, three filets mid-rare, 2 strips rare, a sole Veronique, three etouffee, two feature apps.”

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Seating Dine-in Seasonal Menu Leadership 388

Open for Business

OCTOBER 30, 2024

How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? Start by grouping similar-sized tables together, as it’s easier to seat parties quickly and effectively. Consider the placement of your host stand, too.

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Seating Mobile Ordering Dine-in Training 78

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. Creating a killer summer menu is key to attracting more customers.

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Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

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Operations Mobile Ordering Customer Experience Online Ordering 179

The Restaurant Group

NOVEMBER 20, 2024

Understanding your audience helps in crafting a menu and ambiance that resonates with them. Happy hours, lunch specials, or early bird discounts can fill seats that might otherwise remain empty. Bundle Meals or Create Special Menus Offer value deals to attract groups or families.

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Loyalty Program Customer Experience Social Media Customer Service 78

ChowNow

OCTOBER 4, 2021

Online ordering is essential to running a restaurant, but how and where your restaurant gets online makes a big difference. Catching customers’ attention on the websites they browse most frequently can have a significant impact on order volume. What is the Order Better Network? Neighborhood Nosh. SinglePlatform.

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Ordering Online Ordering Website Management Loyalty Program 78

ChowNow

JUNE 17, 2020

Since March of this year, countless restaurateurs have had to immediately close their dining rooms, lay off staff, quickly adopt online ordering, and overhaul their menus. If you use ChowNow for online ordering, it’s surprisingly simple to set up a process for contactless dining. Add a name and description for the menu item.

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Online Ordering Ordering Website Management Demo 88

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Post your menu on a website page.

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Ordering Loyalty Program Mobile Ordering Social Media 40

Modern Restaurant Management

JUNE 27, 2022

Regardless of whether this is proper dinnertime etiquette, the truth is that most people can pull out their smartphone to read through your menu just as easily as perusing a physical menu. Here are five reasons why you should stick with QR code menus instead of pulling those plastic menus out of storage.

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Online Ordering Customer Service Fast Casual Recycling 203

7 Shifts

AUGUST 18, 2024

This document will outline your bar's concept, menu, marketing strategy, and financial projections. Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music. Your menu is more than just a list of food and drink. Keep it simple.

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Bar License Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 1, 2024

With KDS screens, staff can monitor orders from almost any location on the premises, which can enhance efficiency and help the bar or lounge serve more customers. Moreover, a KDS helps prep stations focus on one task at a time, while managers can instantly identify which servers need assistance to turn tables or bar seats faster.

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Modern Restaurant Management

NOVEMBER 11, 2024

Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu.

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Front of House Food Order Seating Customer Experience 100

Cheetah

OCTOBER 13, 2020

Increasing average order size at your restaurant is crucial for improving your bottom line. Especially today, with the limit on seating capacity according to the new color coded reopening plan for California restaurants. For example, if you make $1,000 for 40 tickets per day your average order size is $25. Cross-selling.

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Ordering Online Ordering POS Food Order 78

SpotOn

NOVEMBER 7, 2024

A single-location brewery that has grown from drinks-only to a full food menu that makes up 60% of sales, Big Lake credits the pandemic for instilling flexibility into its DNA. Jones uses to-the-minute reporting from their brewery POS system to identify best sellers and build a more profitable menu.

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Brewery Seasonal Menu Point of Sale Email Marketing 52

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. The way clients are seated is a huge part of it. First of all, identify the different areas where it would be possible to seat customers – while obviously taking into account the areas that are needed for other purposes.

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Seating Fine Dining Customer Experience Customer Service 48

Modern Restaurant Management

FEBRUARY 2, 2024

WiFi connectivity is also crucial for operational management and enhancing the customer experience, allowing patrons to interact digitally with the restaurant for orders, payments, and feedback. This data can be used to make informed decisions about staffing, menu changes, and promotional offers.

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Operations Front of House Customer Service Customer Experience 189

SpotOn

JULY 22, 2024

Menu style At a casual dining restaurant, you can usually expect a more diverse menu that caters to many different tastes. At many casual eateries, larger menus will include different iterations of the same ingredients, like a cheeseburger alongside a patty melt. Casual restaurants are also more likely to offer online ordering.

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ChowNow

JULY 17, 2024

Head Chef: Manages kitchen staff, menu planning, and food preparation. Server: Take orders, serve food and beverages, and provide customer service. Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ). Orders should be taken within 5 minutes of guests being seated.”

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Operations Kitchen Safety Front of House Food Safety 78

Modern Restaurant Management

JULY 20, 2021

It is a constant balancing act to maintain an optimal turnover rate—one that is long enough to allow guests to enjoy their dining experience and not feel rushed, yet short enough to maximize revenue and ensure new parties don’t have to wait a long time to be seated. It’s dining, on demand. 1 +1 + 1 Is More Than 3.

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Dietary Restrictions Customer Experience Dine-in Technology 197