Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Create a Prix Fixe Menu. A prix fixe menu features a fixed multi-course meal that is served to all customers on a specific night, often for holidays like Christmas and Valentine’s Day.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Modern Restaurant Management

APRIL 9, 2024

. "Embracing AI signifies a shift towards customer-centricity, where innovative solutions can cater to each and every customer – from automated interactions, seamless reservations, instant inquiries, and beyond – all converging to place the customer firmly at the heart of the restaurant experience."

Customer Experience 481

Customer Experience Customer Service Technology Inventory 481

Modern Restaurant Management

AUGUST 12, 2020

Revamping the Menu. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs. Creating menu items that share the same ingredients allows restaurants to order ingredients in bulk, which can significantly cut costs.

Food Safety 508

Food Safety Online Ordering Website Management Food Order 508

Modern Restaurant Management

FEBRUARY 3, 2022

Inventory and Menu Management : Though 47 percent of operators say that all or most of their suppliers increased prices during the pandemic, two-thirds of restaurants maintained or increased their menu offerings. In most cases, new menu offerings involved adding takeout and delivery options.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Serving fresh, delicious, and well-prepared food can make a big difference in how customers perceive your restaurant.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

AUGUST 13, 2020

One way this can be done is by leveraging beverage sales alongside traditional menu items, like establishing curbside to-go sales, adding the option to order cocktails, beer or wine for delivery and pick-up, or even hosting virtual events to showcase talented sommeliers and bartenders. Operators must also get creative with guest offerings.

Dietary Restrictions 493

Dietary Restrictions Online Ordering Customer Experience Dine-in 493

Modern Restaurant Management

JUNE 10, 2024

The big change in the restaurant business is now about more than just serving food; it's about offering a personalized experience that matches exactly what customers want and expect. Centralizing the Customer In this industry, the focus has shifted towards understanding and serving each customer's unique needs.

Customer Experience 443

Customer Experience Point of Sale Customer Service Innovation 443

Modern Restaurant Management

DECEMBER 27, 2023

Where Automation Can Help For instance, automated reservation systems and AI-driven customer analytics are enabling restaurants to provide more personalized service, while robotic kitchen assistants are undertaking repetitive cooking tasks, freeing staff to focus on the creative and interpersonal aspects that elevate the dining experience.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

OCTOBER 7, 2024

In 2025, more plant-based menu items will be appearing at an incredible rate of speed as well. It also means fewer chef-driven creative specials and more management-driven menu items. Some of these AI fixes include automated customer service with chatbots and many more self-serve ordering options that are an improvement over QR codes.

2025 474

2025 Loyalty Program Waste Compost 474

Modern Restaurant Management

DECEMBER 22, 2020

So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. Grant applications require much more than “we are a restaurant serving French cuisine and hope to expand.”

Employee Relations 547

Employee Relations Leadership Small Business Food Supply 547

Modern Restaurant Management

MAY 20, 2020

You should still use it as an opportunity to go the extra mile, however, by including special menu items on this page. What you might not realize is that even if you're a primarily a dine-in restaurant, the chances are high that the majority of your orders and/or reservations are still coming from these mobile devices.

Mobile Ordering 585

Mobile Ordering Email Marketing Online Ordering Point of Sale 585

Modern Restaurant Management

JUNE 4, 2021

” From there, the majority of people look at only the top three to six results served up by Google and other search engines to select their restaurant of choice. phone number, website URL, type of payments accepted, menu items, and photos of the establishment.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Modern Restaurant Management

MAY 21, 2020

High-end restaurants that tend to have a pricier menu should look to add more affordable items. Instead, you can reach a compromise in your menu. Identify your most well-received dishes and continue to serve them. Keep customers from congregating in waiting areas by adopting a reservations-only business model.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

SEPTEMBER 14, 2020

Online reservation forms can help you comply with capacity limits, and forms can enable employees to request personal protective equipment like masks, gloves, and face shields. no waiting around in cars or at the restaurant for food) can better serve customers and generate a lot of repeat business. Optimizing Online Ordering.

Online Ordering 493

Online Ordering Kitchen Safety Food Safety Customer Experience 493

Modern Restaurant Management

MARCH 13, 2020

" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. Please discourage or suggest limits this right now.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

7 Shifts

OCTOBER 9, 2020

Collect” websites that you admire to serve as inspiration for your restaurant website design makeover by bookmarking links when you come across them. Menu - Your menu page is one of the most important pages of your restaurant's website. Rather than uploading a PDF of the menu, create a text-based web page for it.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Modern Restaurant Management

JUNE 11, 2020

Consider enforcing a more strict reservation or time limit rule. This will allow you to serve more meals in a shift. Today’s diners will probably be very understanding of adjustments you are making to keep them safe while serving the most people. No Menu Sharing. Wearing Masks and Gloves.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

AUGUST 3, 2020

Short of wait staff memorizing the menu and reciting it to patrons, there must be some alternative readable menu and alternatives like disposable, cleanable or tablet menus can be costly and wasteful. This way, they can seamlessly order without touching communal menus or worrying about germs.

Technology 450

Technology Consumer Goods Customer Experience Seating 450

Modern Restaurant Management

NOVEMBER 22, 2021

Amid all the unknowns COVID-19 has served up over the past year and a half, a few certainties have emerged. Leaders should look for a solution with seamless, unified messaging that can answer questions instantly, send reservation reminders, promote new menu items and even accept touchless payments via text.

Sustainability 568

Sustainability Guest Recovery Customer Experience SEO 568

Modern Restaurant Management

MAY 24, 2024

You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. Customized Recommendations : Use the insights from the data to make personalized menu recommendations. This ensures that each item served meets your restaurant's high standards.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. Six in 10 fullservice operators say their menu contains fewer offerings now than it did before the pandemic.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

SEPTEMBER 18, 2020

“Over the last ten years, we have experienced a renewed focus on healthy menu options, even in fast food chains, and with the long-lasting impact of the pandemic, there will be an even greater emphasis on this.” Photo courtesy of Healing Butterfly. Open fresh air will be the largest physical space request from customers.

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508

Modern Restaurant Management

AUGUST 25, 2020

Mechanical systems should be designed to enhance the Indoor Air Quality (IAQ) of the spaces they serve. From reserving in-person dining and carryout pickups, to scanning a QR code to access a digital menu, guests should be able to use their mobile devices for every touch point within a restaurant.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

JUNE 9, 2023

Secure Funding Owners must have adequate starting and working capital before they begin serving customers at their establishment. Similarly, not paying sufficient attention to the quality of food preparation in the kitchen will certainly impact the final product served to your customers.

License 408

License Document Hiring Fine Dining 408

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. You’ll almost never be able to view the menu in advance.

Fine Dining 304

Fine Dining Reservations Seating Online Ordering 304

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

Management 352

Management Management Operations Mobile Ordering 352

Culinary Cues

MAY 12, 2022

How do the rest of us explain the menu with $25 appetizers, $60 entrees, and $20 desserts? It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon.

Pricing 365

Pricing Consumer Goods Training Small Business 365

Modern Restaurant Management

SEPTEMBER 14, 2022

Control Costs : With automated table reservations to take orders on mobile devices, AI in restaurants can help the owners save money on hiring more staff. Now that kind of technology isn’t accessible to everyone, but restaurants can always use AI to target their menu's digital marketing. Role of AI in Back of House.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Culinary Cues

JANUARY 20, 2024

There has always been a commonsense way to build a menu knowing that in the end it is the beverage, and the bookends (appetizers and desserts) that hold the greatest opportunity for profit. A menu should thus be designed and priced to make those items seem essential. Do it right!

Fine Dining 402

Fine Dining Food Truck Back of House Pricing 402

7 Shifts

JUNE 4, 2021

Ideal menu price. To put it simply, your cost of goods sold is how much it costs you to produce a menu item. As you add together all of your menu items, you can determine the total cost of everything (to you) that you sell to your guests. It also plays a key factor in pricing your menu. Average customer headcount.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

DECEMBER 19, 2022

There are also styles of wines, including orange and reds, produced in France or Italy made to be served chilled which is another trend we saw on the tour and expect to see more of in 2023. bubbles of all styles were popping up on menus. Using a QR code eliminates the need for re-printing menus when these changes happen.

Bar 474

Bar 2023 Back of House Coaching 474

Modern Restaurant Management

JULY 17, 2024

For quick-serve restaurants (QSR), understanding and monitoring these shifts in consumer sentiment in different demographics is key to meeting the expectations of a diverse customer base. Despite some reservations, especially among older adults, AI-enabled video technology has great potential to improve the drive-thru experience.

Customer Experience 470

Customer Experience Customer Service Loyalty Program Food Order 470

Modern Restaurant Management

JANUARY 28, 2021

Later in the day, set some time aside to talk with the cooks, taste the food, do more cleaning checks, and test your newer staff on the menu. That physical presence and routine signals to your staff that your restaurant isn’t the place to neglect duties or serve mediocre food. Don’t Neglect Your Superstars.

Cash Management 467

Cash Management Restaurant Law Take-out Training 467

The Rail

FEBRUARY 7, 2025

Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals. Showcasing New Menu Items and Specials While many aspects of a restaurant shape the experience guests have, the most important is the menu.

Serving 130

Serving Marketing Loyalty Program Social Media 130

Modern Restaurant Management

JUNE 11, 2020

Companies need to shift from "being of service without being self-serving," said Yarrow. " Pay-at-the-table kiosks, QR codes, digital menu boards, and automated drink dispensers may be in your restaurant's future to attract customers post-pandemic. Actionable Steps and Tips. Invest in technology across the board.

Social Media 427

Social Media 2003 Customer Service Customer Experience 427