7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. This is where special offers, newsletters, and SMS marketing can come in handy.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Social Hospitality

JUNE 22, 2020

If you run a special offer for a major event or national holiday, advertise it on Instagram well in advance. . A great example is the Coppa Club chain in London that periodically offers outdoor seating in igloos and pods. You can use up to 10 images or videos in order to highlight both your restaurant and your dishes. .

Marketing 440

Marketing Social Media Advertising Influencer 440

7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Rather than spend all of your time (and money!)

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

MARCH 26, 2021

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Digital ordering channels are vital for your restaurant’s success in 2021. Digital ordering channels are vital for your restaurant’s success in 2021. and up to 53.9

Ordering 226

Ordering Mobile Ordering Online Ordering Email Marketing 226

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. You do some research and find out that equipping your waitstaff with handheld order tablets could send orders faster and decrease table turn time.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Other practices can be updated to enhance the feeling of personal service; for instance, table settings can be placed as guests are seated.

Customer Service 189

Customer Service Customer Experience Online Ordering Hospitality 189

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

JUNE 11, 2020

” In order to bring back the customer base, neighborhood restaurants will have to reconcile with real concerns over safety and sanitation, while still providing a great dine-in experience. While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. Make it feel natural.

Customer Experience 206

Customer Experience Dine-in Food Safety Kitchen Safety 206

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Online Ordering Will Continue to Thrive. After all, comfort comes first. Rethink Technologies.

Allergens 208

Allergens Online Ordering Fast Casual Food Safety 208

Modern Restaurant Management

JULY 14, 2020

Thirty-six percent of American diners follow restaurants on social media, with 39 percent of them doing so to determine if they want to order food from their establishment. ” Update your Online Presence. ” Update your Online Presence. Engaging with Diners on Social Media During COVID-19.

Marketing 215

Marketing Social Media Influencer Online Ordering 215

Modern Restaurant Management

JUNE 27, 2022

Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. If a QR code is already on the table when your guests are seated, you don’t have to worry about getting fresh menus to them right away. Try an Online Form Builder. So how do you set up your code?

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Restaurant Clicks

NOVEMBER 3, 2021

The community is lively year-round, with various seasonal outdoor concerts, food markets and bars with great happy hour specials. If you are looking for weekly drink specials or Happy Hour deals in Williamsburg, check out my list of the 21 best spots! The vibe is relaxed and retro, with a four-seat bar and bright lights.

Specials 104

Specials Front of House Back of House Bar 104

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. and the surrounding region. . and the surrounding region.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. Daily specials. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. Increase in specials and promos.

Social Media 180

Social Media Online Ordering Loyalty Program Pricing 180

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 203

Technology Front of House Back of House Point of Sale 203

7 Shifts

MARCH 10, 2022

As online shopping continues to grow, make sure your restaurant is on board by signing up with ChowNow , a customized online ordering app for restaurants. OpenTable seats more than one billion diners per year and serves as a reservation provider for more than 60,000 restaurants and venues. Toast Order & Pay.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

MAY 11, 2020

Online ordering systems like Upserve and third-party delivery apps have made this an increasingly realistic prospect. “Having a special area for a take-out window, thinking about that long term is a really smart idea,” she said. ." Yank Sing view ordering counter Image by William Duff Architects.

Fine Dining 188

Fine Dining Online Ordering Dine-in Take-out 188

7 Shifts

FEBRUARY 15, 2024

By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. Feedback and review management tools An establishment’s online presence can be its greatest asset or its greatest liability.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. Feedback and review management tools An establishment’s online presence can be its greatest asset or its greatest liability.

Inventory 195

Inventory Bar Management Management 195

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Cheetah

MARCH 26, 2021

It is easy to conclude that, with the growing demand for online food delivery, high real-estate costs, and thinning margins, the small restaurant model will become unviable in a post-Covid-19 world. Ghost kitchens allow restaurants to turn the explosive growth in online food delivery into a business opportunity. And it is exploding.

Front of House 144

Front of House Online Ordering Delivery Back of House 144

Restaurant Clicks

DECEMBER 2, 2021

Group dining is easily accommodated by private rooms in Indianapolis restaurants, making the city a great location to celebrate special occasions. Mesh is a popular locale with outdoor space, and the restaurant serves modern American cuisine with various happy hour specials. Beholder offers specialized menus for private dining events.

Dine-in 117

Dine-in Specials Seasonal Menu Book 117

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. You can also offer a custom menu for these special occasions, like party-sized pizzas, party platters, and drink towers.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. Order Online. Order Online. Order Online. They also have outdoor seating available when the weather permits. Order Online. Del Pez Mexican Gastropub.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Restaurant Clicks

OCTOBER 14, 2021

All of their American classics get made to order, so you know all of your food will be fresh. This eatery that specializes in brunch has so much history packed into a quaint and cozy building. Yes, there are seating arrangements which allow you to eat outside to take in the magnificent view of the river. Order Online.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131

Restaurant Clicks

OCTOBER 9, 2021

They also have daily specials with discounted price. I love it because depending on your mood and how much time you have, you can eat in either a dining room, a large outdoor picnic area, or a cute, restored trailer for to-go orders and fresh coffee. Don’t forget to order hand-cut battered fries and onion rings. Order Online.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Focus POS

MAY 24, 2021

Consumers have become accustomed to ordering the food they love with a few swipes and taps of their fingers, and now, it’s something they’ll continue to expect. 60% of US consumers order delivery or take-out once a week, while 31% say they use third-party delivery services at least twice a week. .

Delivery 139

Delivery Customer Service POS Online Ordering 139

Restaurant Clicks

SEPTEMBER 9, 2021

Order Online. The Brother’s Breakfast Special takes the Breakfast Italia up a notch if you want just a bit more oomph. Order Online. If you’re feeding a family or hosting a party, you can order trays of individual slices, giving you variety and flexibility to feed everyone. Order Online.

Online Ordering 148

Online Ordering Website Management Food Order Menu 148

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 195

2020 Franchise Franchising Food Order 195

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147