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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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The Perfect Recruiting Plan

Embrace the Suck

With that mission in mind, below you’ll find the four-step recruiting plan you need to build a high-performance team and succeed in 2020. Step 2: Be Actively Recruiting. What’s the biggest difference between job ads and recruiting? I f your main recruiting strategy is hope, you’re totally screwed.

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Reduce Time Spent on Recruiting

Modern Restaurant Management

In a recent poll of restaurant managers and owners, LANDED found that two out of three are spending three or more hours a week on recruiting, and one in six are spending six-plus hours a week. Recruiting is an art. If you’d like to reduce the amount of time your managers need to spend on recruiting, try these steps.

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Restaurant Recruiting During and After COVID-19

7 Shifts

Restaurant recruiting during the COVID-19 pandemic can be advantageous for restaurants because so much restaurant talent is looking for work. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? What PPE will you provide?

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Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

If your restaurant is suffering from cut staff, low morale, or ineffective training, you've come to the right place. In this webinar, you will learn: Recruiting and retaining the best people from a crowded a competitive jobs board.

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How Staffing and Recruitment Futureproofs F&B Growth

Modern Restaurant Management

In other words, staffing and recruitment is the primary challenge for restaurant and F&B operations today. There is a saying we often hear: “Staff training is key to creating consistency and having a successful business.” Not operators. Not local communities. And this has had an enormous impact on overall productivity.

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How to Create a Restaurant Staff Training Manual

7 Shifts

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Even your most seasoned staff can forget things.

Training 370