Remove Reference Remove Serving Remove Training
article thumbnail

Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
article thumbnail

How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. A team member gets an incentive if the person they referred gets hired. Ideally, the same manager would do the interview, onboarding, orientation, and first day of training with that team member.

Hiring 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Create a Restaurant Staff Training Manual

7 Shifts

The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.

Training 370
article thumbnail

Serving Up Protection: Navigating Liquor Liability in the Restaurant Industry

Modern Restaurant Management

Running a restaurant comes with a unique set of risks, especially when serving alcohol. For example, if your establishment serves alcohol to an intoxicated patron who subsequently drives and causes an accident, your business could be held liable for any resulting property damage, personal injury, or even fatalities, depending on local laws.

Serving 100
article thumbnail

Why Training is the Key to Accurate Messaging About Gluten-Free Foodservice

Modern Restaurant Management

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. In terms of training format, the possibilities are virtually endless.

Training 179
article thumbnail

DEFINE, TEACH, AND LIVE YOUR RESTAURANT’S MISSION

Culinary Cues

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Is this decision in line with our mission?”

article thumbnail

What is a Barback?

7 Shifts

Barback responsibilities Stocking and replenishing supplies A well-stocked bar makes sure bartenders can serve customers quickly without delays, especially during busy nights. Age is an important thing to consider since barbacks may have to serve liquor during busy shifts.

Demo 195