7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. Avoid overbooking reservations.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

NOVEMBER 1, 2022

Maybe it's how you cook or serve the food, like at Benihana. Dozens of companies provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders. Strong statements don't just list goals but define how to achieve them. Work on your Unique Selling Proposition (USP). Do my hyperlinks work?

Seating 221

Seating Email Marketing Marketing SEO 221

Culinary Cues

MARCH 26, 2022

Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? Pacing reservations and slowing down the seating of guests will keep the rhythm in order and leave everyone further away from the edge of the cliff. The kitchen is slow tonight”. Tensions are high.”

Cash Management 376

Cash Management Social Media Restaurant Law Communication 376

Culinary Cues

JANUARY 23, 2023

Mostly methodical once an understanding of the playing field is in hand, it is always inspiring when a coach/leader throws in a curve ball, a trick play, or an unexpected new menu item or style of service – something that makes the competition scratch their heads, and fans jump out of their seats.

Coaching 384

Coaching Sports Point of Sale Take-out 384

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Your posts can serve as mini-ads for your restaurant, and they appear when customers search for your business. Nowadays, running a successful restaurant takes more than great food and good service.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It allows customers to make direct reservations without having to go to a third party page or the website. Reservations, Order Ahead, and Menu URLs These URLs help users to engage with your restaurant before their visit. High chairs.

Website Management 253

Website Management Customer Service Customer Experience Book 253

7 Shifts

JUNE 4, 2021

Knowing how many seatings you're getting out of the tables you have gives you insights into everything from your operating hours, staff, and efficiency in the kitchen. For table turnover rate, you need the following information: Number of parties served in a given period. Table Turnover Rate = Parties Served ÷ Number of Tables.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

JUNE 16, 2022

An FAC shouldn't be composed of every operator under a franchisor — it's a privilege that should be reserved for the most successful franchisees. How long franchisees will have a seat on the board. Some criteria to base the selection of which franchisees earn a seat on the council include: Years of experience with the franchise.

Franchise 370

Franchise Franchising Communication Front of House 370

Modern Restaurant Management

APRIL 15, 2021

As part of their service, they offer Pickup and Delivery solutions; Reservation, Waiting, and Seating Management; Data and Guest Profiles; Guest Engagement, and Marketing. A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday.

Customer Service 180

Customer Service Customer Experience Seating Reservations 180

7 Shifts

FEBRUARY 15, 2022

Cummings is a lifer in the industry—a chef-restaurateur turned podcast host for Best Served Creative , where he interviews industry leaders and helps advocate for a better restaurant work environment. As part of his research for the book, co-author Carl Orsbourn took the driver's seat—of a DoorDash vehicle. Another way to do it?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

MARCH 13, 2020

" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. Please discourage or suggest limits this right now.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 11, 2020

While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. The best option is to remove some tables and chairs from your dining room altogether in order not to have a bunch of empty seats as reminders of restrictions. Give your outdoor seating the same importance you give indoor.

Customer Experience 206

Customer Experience Dine-in Food Safety Kitchen Safety 206

Modern Restaurant Management

JULY 13, 2020

Social distancing requirements : Outdoor seating options have become more important, and restaurants that don’t have this option are navigating how to maximize outdoor space like parking lots, sidewalks and more. From PPE to greeting methods to personal hygiene, it’s a whole new world for wait staff.

Consumer Goods 215

Consumer Goods Food Safety Customer Service Hiring 215

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. After speaking with restaurant owners and operators, we realized we needed to expand our product offering beyond just helping manage their front-of-house better with Yelp Waitlist and Yelp Reservations. In April, I watched that number plummet to nearly zero.

Front of House 195

Front of House 2009 Reservations Website Management 195

Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Excellence is not reserved for fine dining. [] KNOW HOW TO RUN A BUSINESS. Plain and simple.

Fine Dining 403

Fine Dining Front of House Customer Service Customer Experience 403

7 Shifts

OCTOBER 31, 2022

This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Positioning.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

OCTOBER 17, 2019

While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Reservations information - Include a phone number or embed your reservation software’s widget. Publish your site! on your website.

Demo 240

Demo Website Management Online Ordering SEO 240

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Square : Online ordering for pickup, curbside, local delivery, or self-serve ordering; ideal for restaurants already using Square. Owned by Doordash. You need buy-in.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MARCH 31, 2021

The pandemic has required many facilities in the service industry to pare down the number of guests they can serve in public spaces simultaneously — but that doesn’t mean they must forfeit on establishing personal connections. The Human Touch.

Customer Service 189

Customer Service Customer Experience Online Ordering Hospitality 189

7 Shifts

FEBRUARY 15, 2024

This software isn’t just for bars — it’s ideal for any establishment that serves alcohol, like cocktail bars, nightclubs, lounges, taverns, and pubs. Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

This software isn’t just for bars — it’s ideal for any establishment that serves alcohol, like cocktail bars, nightclubs, lounges, taverns, and pubs. Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better.

Inventory 195

Inventory Bar Management Management 195

Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Implement an Online Reservation System. But have you thought about your website design? Represent the whole menu.

Design 208

Design Online Ordering Mobile Ordering Reservations 208

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. restaurant operators think the availability of seating on a sidewalk, parking lot, or street will become more common within their segment this year.

2022 207

2022 2030 Food Supply Recruiting 207

Restaurant Clicks

JUNE 3, 2021

Lulu’s can also serve as your local wine shop, and the staff are all knowledgeable about wine offerings. Lulu’s is a fantastic place to gather with friends, and we highly recommend making reservations. For weeks with predicted beautiful weather, we recommend making those reservations as far in advance as possible. Laos in Town.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. Creating a Face-Pay Network.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. at 20 o’clock.)

Fine Dining 122

Fine Dining Reservations Seating Online Ordering 122

Modern Restaurant Management

AUGUST 3, 2020

Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity. While it may seem like restaurants can survive and return to normal with band-aid solutions like masks and distanced seating, this is not the case.

Technology 180

Technology Consumer Goods Customer Experience Seating 180

Restaurant Clicks

DECEMBER 13, 2021

Perched on a corner at Adelphi Street and Lafayette Avenue, Olea sits under a beautiful canopy of trees that make the outdoor seating a pleasant experience. Outdoor seating is weather-dependent, though, but some of the structures have infrared heaters to keep you warm. Make a Reservation. Make a Reservation. Order Online.

Seasonal Menu 129

Seasonal Menu Website Management Outdoor Online Ordering 129

Restaurant Clicks

OCTOBER 13, 2021

The swanky wine bar offers relaxed seating among a dim-lit space with contemporary artwork and interior design. Make a Reservation. Make a Reservation. Located in Brooklyn, The Four Horsemen provides indoor and outdoor parklet seating, expanding their space to make room for tons of guests. Make a Reservation.

Bar 142

Bar Reservations Seating Back of House 142

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. These tech-powered tools can make everyone’s job a little bit easier.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JULY 7, 2020

Together we can ensure that as our industry continues to grow, it will do so for the benefit of everyone in the communities we serve,” said Postmates Co-Founder and CEO Bastian Lehmann. Wachtell, Lipton, Rosen & Katz served as legal counsel to Uber. Seated at Home. Seated expanded its offerings with Seated at Home.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Restaurant Clicks

NOVEMBER 24, 2021

RockCreek Seafood & Spirits serves the Fremont neighborhood in Seattle. The restaurant is open daily and serves dinner from 4:00 pm to 10:00 pm. On the weekend, the eatery serves brunch. You can make reservations for small parties online by visiting the restaurant’s website. Make a Reservation.

Dine-in 112

Dine-in Seasonal Menu Reservations Online Ordering 112

Modern Restaurant Management

MAY 27, 2020

To control mandated limited capacity, reservations are being accepted online, over the phone, or by simply walking in. ViewHouse will accept walk-in reservations on a first come, first serve basis depending on availability and capacity. "I

Entertainment 189

Entertainment Reservations Dine-in Seating 189

SpotOn

MAY 13, 2024

With the help of targeted summer-themed marketing campaigns that feature your restaurant’s summer menu, atmosphere, outdoor seating areas, seasonal events, hours, and/or location, you will be able to attract both loyal guests and new clients. Optimize your tech Set up an online reservation system to handle more customers smoothly.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Restaurant Clicks

SEPTEMBER 4, 2021

They serve the finest cuts of aged USDA Prime beef seared to perfection. We recommend the New Orleans mixed grill with filet mignon, blackened shrimp, and andouille sausage served with mashed potatoes. Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

Restaurant Clicks

OCTOBER 14, 2021

Josephine House serves an elegant brunch inside a stylish and casual space. Make a Reservation. Make a Reservation. Yes, there are seating arrangements which allow you to eat outside to take in the magnificent view of the river. Make a Reservation. Josephine House. Hillside Farmacy. Launderette.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131