Culinary Cues

AUGUST 21, 2023

Dining Out Culture: From the early 1950’s when dining out was a luxury, something reserved for special occasions, but easily pushed aside if money was tight to becoming an integral part of American life by the 1980’s. But this became more difficult when restaurants serve a larger role in American life.

Back of House 398

Back of House Food Supply Government Dine-in 398

Culinary Cues

APRIL 26, 2020

It matters not whether you are selling a Wagyu beef tenderloin or a fried chicken sandwich – what is essential is that your product is so good, so well prepared, so special that customers look at it, smell it, and take that first bite followed by a pause of surprise and a response that begins with “WOW”! Convenience is the name of the game.

Guest Recovery 317

Guest Recovery Kitchen Safety Customer Service Food Safety 317

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. In addition to the vice president in house, a full floor of rooms is dedicated to our real special guest. Couldn’t you assign this to one of our other cooks?

Back of House 327

Back of House Kitchen Safety Hotels Front of House 327

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. What steps do you take to handle special seating requests, such as accessibility needs?

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. To the chef – the canvas is their plate and to the restaurateur it is the art of hospitality, making customers feel welcome and special.

Travel 377

Travel Small Business Point of Sale Back of House 377

7 Shifts

JULY 24, 2020

While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process. Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company. ?? Published: 2012 ?? Author: J.W. Bill" Marriott Jr. ?? Goodreads: 4.08

Book 370

Book Management Management Restaurant Law 370

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. List all daily specials and offers.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JULY 12, 2022

While having a special menu for Restaurant Week is important, so is keeping your bottom line in check. Consider how profitable and scalable your special menu items are with a cost/benefit analysis to ensure you’ll break even or come out ahead when the week is over. Serve more guests than usual with tech options.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

AUGUST 4, 2023

Announce Promotions and Events Restaurant goers love special deals, promotions, and limited-time offers. Including a link to your restaurant’s app or website and allowing viewers to reserve a table or even order delivery or takeout right away can help you get direct ROI from your video.

Serving 167

Serving Social Media Events Entertainment 167

Culinary Cues

AUGUST 31, 2024

Measurable goals may not be part of the mission statement, but the mission should position the operation to do so. [] How are you different or special? RITZ CARLTON: “We are ladies and gentlemen, serving ladies and gentlemen.” Restaurants with a clear, “bought into” mission statement are successful. Freedom for the soul.”

Customer Service 323

Customer Service Social Media Customer Experience Reference 323

Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. Upsell with Valentine’s Day Specials.

Social Media 225

Social Media Seasonal Menu Advertising Events 225

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. Sometimes you want to go where everybody knows your name. You have to earn it!

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JULY 3, 2024

A well-crafted website serves as the virtual storefront for your restaurant, providing potential diners with a glimpse into your establishment's unique offerings, ambiance, and culinary delights. Ensure that your site is intuitive and easy to navigate, with clear menus, contact information, and reservation options readily accessible.

SEO 195

SEO Website Management Online Ordering Mobile Ordering 195

7 Shifts

JUNE 4, 2021

For table turnover rate, you need the following information: Number of parties served in a given period. Table Turnover Rate = Parties Served ÷ Number of Tables. Divide the number of parties served by the number of tables to calculate the table turnover rate. Total New Customers , from your reservation tracking system.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Culinary Cues

DECEMBER 12, 2020

Vezelay is a centuries old village of less than 500 year-round residents, but throughout the year, visitors from around the world would make the trek to experience the spirituality of the area and to win a table reservation at Marc Meneau’s magnificent restaurant. This was dining as it could be; dining executed at the highest level.

Fine Dining 362

Fine Dining Back of House Dine-in Presentation 362

Culinary Cues

MARCH 21, 2020

Cooking is an adventure – now you have the time. [] MAKE ALL OF YOUR MEALS SPECIAL. Set the table, serve your dinner in courses, allow enough time to truly enjoy each meal, talk about food and family traditions that surround it – this is the time to truly embrace all the healing power of a meal. [] READ A BOOK.

Back of House 352

Back of House Book Leadership Communication 352

Modern Restaurant Management

MAY 20, 2020

It should contain all the obvious items like the extra sanitary practices you're going through, your adjusted hours of operation, and an overview of any special services you're offering like curbside pickup or no-contact delivery. PDF menus run contrary to this goal, so get rid of them as quickly as possible.

Mobile Ordering 234

Mobile Ordering Email Marketing Online Ordering Point of Sale 234

7 Shifts

OCTOBER 31, 2022

This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Sales forecast.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Square : Online ordering for pickup, curbside, local delivery, or self-serve ordering; ideal for restaurants already using Square. Owned by Doordash. You need buy-in.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

FEBRUARY 15, 2024

This software isn’t just for bars — it’s ideal for any establishment that serves alcohol, like cocktail bars, nightclubs, lounges, taverns, and pubs. Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

This software isn’t just for bars — it’s ideal for any establishment that serves alcohol, like cocktail bars, nightclubs, lounges, taverns, and pubs. Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. Get holiday reservations? Body : include visuals, such as a photo of the special dish you offer, and don't forget to add a short text followed by actionable call-to-action button (CTA button).

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

MARCH 31, 2021

The pandemic has required many facilities in the service industry to pare down the number of guests they can serve in public spaces simultaneously — but that doesn’t mean they must forfeit on establishing personal connections. They can, for instance: Offer box lunch specials for pickup by those working from home.

Customer Service 189

Customer Service Customer Experience Online Ordering Hospitality 189

Modern Restaurant Management

MARCH 25, 2022

Although the new tool required many restaurant staffers to serve dual roles as waitstaff and technical consultants, using QR codes was a resounding success. Drum up traffic to your restaurant by using a QR code to guide people to a new special or BOGO offer. Book Reservations, Join Waiting List.

Social Media 215

Social Media Email Marketing Mobile Ordering Kitchen Safety 215

Modern Restaurant Management

AUGUST 3, 2021

Invest in your website with clear menus, ample dining room and food photos and include online ordering or online reservation options to serve both sets of customers. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers. Keep it Fresh.

Customer Experience 215

Customer Experience Email Marketing Social Media Online Ordering 215

Culinary Cues

APRIL 22, 2024

In fact, our business is based on the concept of gathering in a special place where service with a smile was the obvious complement to “breaking bread”. Or maybe, as is being done in NFL football stadiums now, restaurants should simply charge a lease fee for the right to make a reservation.

Consumer Goods 292

Consumer Goods Pricing Customer Experience Hospitality 292

Restaurant Clicks

SEPTEMBER 5, 2021

You can find places specializing in Italian dishes, Spanish dishes, and East Asian dishes, among others. Make a Reservation. Nestled in Pittsburgh’s Cultural District, Gaucho Parrilla Argentina specializes in serving Argentinian dishes. Make a Reservation. Make a Reservation. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

7 Shifts

JULY 30, 2021

Your restaurant's Google My Business account will make it easier for your customers to contact you, book a reservation, or access your location! Chances are you all have different expertise, specials, and concepts, that attract varying local foodies. Serve up some heart-shaped pasta that's perfect for date-night.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Create specialized catering menus tailored to different types of events to enhance this revenue stream further.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Plus, a better-trained staff in more areas can only serve to benefit the restaurant as well as its employees. Prioritize Workplace Health.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

DECEMBER 3, 2024

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

Reservations 88

Reservations Book Customer Experience Dine-in 88

Restaurant Clicks

NOVEMBER 19, 2021

Restaurants with private dining spaces are great places to hold events and celebrate special occasions or work parties. Matthew’s Restaurant serves authentic French cuisine in the center of the San Marco district. Make a Reservation. Make a Reservation. Make a Reservation. Matthew’s Restaurant.

Dine-in 117

Dine-in Seasonal Menu Website Management Reservations 117

Modern Restaurant Management

AUGUST 13, 2020

They’ll know exactly what kind of special promotions or offers each specific guest would be most interested in to encourage them to place a subsequent order online. Should operators have to close their doors again and pivot to a delivery-only model, they can then use this same data to their advantage.

Dietary Restrictions 197

Dietary Restrictions Online Ordering Customer Experience Dine-in 197

Restaurant Clicks

SEPTEMBER 4, 2021

With everything from world-famous steakhouse chains to local treasures, you’re sure to have a special dining experience. They serve the finest cuts of aged USDA Prime beef seared to perfection. We recommend the New Orleans mixed grill with filet mignon, blackened shrimp, and andouille sausage served with mashed potatoes.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Leveraging a CRM report helps managers or owners learn more about the people they serve. There's no denying that manual restaurant reporting can be time-consuming.

Point of Sale 196

Point of Sale POS Download Customer Experience 196

Restaurant Clicks

OCTOBER 9, 2021

They also have daily specials with discounted price. I recommend trying a cup of Ray Knight’s famous chili to start, followed by the Chimichurri Hanger Steak, a 9 oz butcher cut that is char-grilled and sliced, topped with chimichurri sauce, and served with mashed potatoes and asparagus. Make a Reservation. Make a Reservation.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148