Culinary Cues

DECEMBER 1, 2019

The funny thing is that these small businesses – in this case – restaurants – cannot survive on that once-a-year recognition, or even the occasional special event. Don’t they understand how much more special the experience will be in this little bistro with two people in the kitchen, a bartender and two servers?

Small Business 409

Small Business Customer Experience Customer Service Seasonal Menu 409

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. The most common reason for an item to be 86'd is simply when the ingredients for a menu item run out. How is eighty-six used? Where did the term come from? Common items that get 86'd.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

NOVEMBER 24, 2024

Let’s take the guesswork out of starting your food business and set your establishment up for success. However, the systematic gathering and analysis of data serves to lay a solid foundation for your business. Do you want to find out which food items your customers love the most?

Marketing 370

Marketing Social Media SEO Customer Service 370

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. For example, queries for app development in Ireland was high because many restaurants and essential service providers wanted to build mobile apps to take on delivery business opportunities. Take these Key Steps to Enhance Delivery and Pickup.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Delivery 459

Culinary Cues

AUGUST 21, 2023

Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all socio-economic backgrounds.

Back of House 390

Back of House Food Supply Government Dine-in 390

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Do they serve just coffee or small foods as well? Check out the Small Business Administration site for more details.

License 459

License Hiring Equipment Small Business 459

Culinary Cues

AUGUST 22, 2022

Bigger is less predictable and much more difficult to control and bigger takes cooks and chefs away from what they love to do, what attracted them to the trade in the beginning – to cook from the heart. Instead of thirty-gallon trash cans spread out through the kitchen, there were two much smaller cans, a recycling bin, and tubs for compost.

Seating 441

Seating Front of House Back of House Cash Management 441

7 Shifts

AUGUST 12, 2021

Restaurant email campaigns and newsletters enable you to reach out to both current and potential consumers. Email marketing allows restaurants to notify their consumers about current promotions and serves as a branding strategy. You can stand out from the rest if your messaging is well-crafted and relevant. Push Notifications.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? So—you’re ready to take orders.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

SEPTEMBER 10, 2021

It also eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. This makes sure that your team is being tipped out equally, regardless of shift or the type of work they're doing. Table of Contents. What is tip pooling? Benefits of tip pooling.

Tip Distribution 370

Tip Distribution Management Management Back of House 370

Culinary Cues

NOVEMBER 25, 2019

There is never enough to be independent, and certainly no vision of a future in the food business, but for now – it serves a purpose. That – “I wanna be a cook” individual takes a deep breath and makes the commitment to seek knowledge, to experience the lifestyle, to build the skills that are necessary to truly carry the title.

Fine Dining 389

Fine Dining Food Order Back of House Uniforms 389

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. As I tied on my apron and pulled out my knife kit ready to dive in, the executive chef called me into his office.

Back of House 318

Back of House Kitchen Safety Hotels Front of House 318

7 Shifts

JUNE 29, 2022

They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Consider reaching out to counsel or looking up your area's franchise relationship law requirements to see which ones apply to your business. Menu Consistency.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Culinary Cues

OCTOBER 30, 2023

There is a lesson here for cooks, chefs, and restaurateurs – a simple message that stands out from every other “road to success” Prophet: Whatever you do, do it well. It will take super-human effort, ample amounts of time, arduous training, and boat loads of cash. What will it take for you to become part of that club?

Fine Dining 353

Fine Dining Front of House Dine-in 2016 353

Culinary Cues

DECEMBER 3, 2022

I shout while frantically rubbing my calf trying to work out that Charlie horse pain. I spend 15 minutes on the stationary bike still trying to work out that leg cramp, rush through50 sit-ups, take shower and shave, and down two more cups of coffee. I swear by it and never waver from taking the time to touch base with everyone.

Back of House 336

Back of House Hotels Front of House Book 336

7 Shifts

AUGUST 18, 2024

You also need to be prepared to deal with any challenges that come with taking over an existing business. It's essential to have a well-thought-out business plan before starting a new bar as it will help you secure financing, attract investors, and ensure that your business is successful.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

SEPTEMBER 15, 2021

It's a tactic that can also take multiple forms, such as suggesting a limited special burger to someone who orders the usual signature every time. Compared to going through the specials to every guest or blasting all online orders with an offer, these personalized approaches are favorable. Benefits of suggestive selling.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

AUGUST 16, 2021

The way to run great shifts is to get out ahead and schedule pre-shift meetings. They also serve as a place to offer short training sessions for new practices, taste new dishes and connect with them team. With the essentials covered, use this time to take a deep dive into a topic of relevance for the business. Call it out here.

Front of House 397

Front of House Back of House Customer Service Coaching 397

7 Shifts

JUNE 28, 2021

And regardless of whether these guests are dining in, taking out, or getting delivery, food safety needs to be at the top of mind for your restaurant and your staff. The inspector will also take notes pertaining to the hygiene of your restaurant. Health inspections are routine at restaurants – and for good reason.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. I was fresh out of university. Beechwood Doughnuts, like many small restaurants, started out by scheduling with pen and paper.

Operations 370

Operations Book Small Business Communication 370

7 Shifts

APRIL 13, 2021

It’s a family-owned business, combining more than 60 years of entrepreneurial experience to serve its city. Since opening, Canyons has served over a million fresh burgers, salads, shakes, and more to families, youth sports teams, church groups, dating couples, and corporate events. A more engaged staff ??

Front of House 370

Front of House Point of Sale Back of House Franchising 370

Culinary Cues

NOVEMBER 22, 2022

I may be in the minority, but I have always felt, and often promoted, that restaurants can and occasionally do serve a higher purpose. Since those early days as an apprentice and maybe even before as a 16-year-old dishwasher, I saw something special in restaurant life.

Back of House 383

Back of House Transportation Café Food Order 383

Culinary Cues

MAY 27, 2023

Dedicate the effort to make it special, make the time to allow everyone to sit down TOGETHER and break bread, talk, relax, and laugh together (front and back of the house). Encourage talk about food while on the job, take the time as a chef or manager to make “FOOD FACT” teaching moments throughout the day. Try “FOOD” on for size.

Technology 347

Technology Front of House Social Media Back of House 347

Culinary Cues

NOVEMBER 6, 2022

Whenever I take the time to pause and reflect on my time working in restaurants and participating in restaurant experiences, I tend to categorize them as wow experiences, surprising experiences, and special experiences. She is hand forming meatballs and rolling out linguini, tortellini, and ravioli.

Food Truck 393

Food Truck Customer Service Customer Experience Food Supply 393

7 Shifts

JUNE 4, 2021

Time to break that out again. It's generally accepted that keeping food costs around 28-35% is what it takes to run a profitable restaurant. Your inventory turnover ratio tracks how many times you sell out of your entire inventory over a given period. meaning you sold out of your entire inventory once during this period.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. You see a little out of sorts, what can I do to help?”

Employee Relations 382

Employee Relations Training Fine Dining Take-out 382

Modern Restaurant Management

DECEMBER 13, 2022

Having some choice specials on hand is an excellent way to stand out from the crowd. Let’s start out with what gets the crowd going for New Year’s: Champagne! Before serving, drop in that champagne as a finisher! . Garnish with a toasted marshmallow to really bring out that winter feeling. . Winter White Cosmo.

Specials 179

Specials Seasonal Menu Menu Take-out 179

Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. There is so much to think about, so many decisions to make, and so much angst about what the future holds.

Guest Recovery 309

Guest Recovery Kitchen Safety Customer Service Food Safety 309

7 Shifts

NOVEMBER 26, 2019

Nearly 200,000 quick-serve restaurant establishments in the United States are not owned by the company whose name is on the building. Corporate typically does all of the marketing and menu engineering , comes up with training processes, and works out deals with suppliers for better food prices.

Franchise 369

Franchise Franchising Restaurant Law 2015 369

Culinary Cues

DECEMBER 15, 2023

Gifts, special meals, travel, and most importantly – family time consumes the next few weeks. Those of us who fit this description should take the time to think about those who are not so fortunate. When a local cop or firefighter drives down the street – take a moment to wave and shout out: “thanks”!

Hospitality 379

Hospitality Travel Uniforms 2024 379

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. List all daily specials and offers.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. If your website isn’t optimized for mobile, you could be losing out on potential customers. You can also reach out to other local businesses or organizations to provide further context to search engines about your restaurant’s location.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

AUGUST 4, 2023

With so many tantalizing options vying for any given viewer’s attention, it can be difficult to make your restaurant stand out. Showcase a Dish or Recipe Your food is ultimately the star of the show, and it deserves to take center stage. Studies have shown that the effective use of descriptive adjectives on menus (e.g.,

Serving 167

Serving Social Media Events Entertainment 167

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual.

Book 370

Book Management Management Restaurant Law 370