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The Importance of Being Present

Modern Restaurant Management

Jennifer Ashcraft admits the first thing that attracted her about Capriotti’s was its name, but it was the food that has made her stay and become the first franchisee in Alabama. “It was something I had never heard of before, and, after the name caught my eye, I really liked the concept of a sandwich shop.” Exceeding expectations, the location generated more than $1 million in just seven months.

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THE PERSON YOU ARE

Culinary Cues

I was thinking the other day about those individuals (chefs, restaurateurs, mentors, teachers, parents, friends) who have offered or lived advice that helped to mold the person I am. I may not always live up to their words of wisdom, but after all, I am still a work in progress. Each of us can look back and reflect on those who have and who continue to provide us with some guiding light.

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Here Are the 2025 James Beard Awards Restaurant and Chef Award Finalists

EATER

The James Beard Award is considered one of the biggest honors in the restaurant industry. | Photo illustration by Lille Allen; see below for full credits See the full list of this years nominees Today, the James Beard Foundation announced its list of chef and restaurant finalists for the James Beard Award, considered one of the biggest honors in the restaurant industry.

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Online Reputation Management For Restaurants: Tips To Boost Your Online Presence

ChowNow

When someone searches for your restaurant online, what do they see? A glowing collection of five-star reviews and hunger-inducing photos? Or a mixed bag of outdated info, unanswered complaints, and a few good reviews buried in the noise? Whether you like it or not, your restaurants online reputation is shaping first impressions long before a guest walks through your doors or even places an order.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Creating the Perfect Restaurant Experience: From Entry to Exit

Goliath Consulting

Providing a seamless, enjoyable restaurant experience is essential for long-term success. From the moment a guest walks through the door to their final goodbye, every touchpoint matters. Heres how to craft an experience that leaves customers delighted and eager to return. 1. Warm Welcome and Atmosphere First impressions are powerful. Ensure that hosts greet guests promptly with genuine warmth and enthusiasm.

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Being Proactive to Protect Your Restaurant and Bar

Modern Restaurant Management

The impact of tariffs are top of mind for many restaurant operators and a cause for anxiety. According to The Distilled Spirits of the United States (DISCUS), the most recent timeline regarding alcohol products calls for: April 2 : The U.S. could impose 25 percent tariffs on tequila, mezcal and Canadian whisky, when the current suspension expires, April 2 : The U.S. could impose tariffs on wines and spirits from a range of countries, including a 200-percent tariff on European Union (EU) alcohol

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The Best Babka Recipes, According to Eater Staff

EATER

BBA Photography /Shutterstock Swirls of chocolate, cinnamon, and even black sesame Kat Thompson is the associate editor of Eater at Home, covering home cooking and baking, cookbooks, and kitchen gadgets. Shes once eaten an entire loaf of babka in a single day. When I asked my colleagues for their favorite babka recipes, I truly expected deafening silence.

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How Do Restaurants Benefit From First-Party Ordering?

ChowNow

For a long time, third-party delivery apps seemed like the easiest way to get your restaurant online and in front of new customers. And for many restaurants, they still serve a purpose. But more and more operators are realizing that relying too heavily on those platforms comes at a costliterally and figuratively. Instead of giving up control to outside platforms, some restaurants are shifting to a more direct approach: first-party ordering.

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Ultimate Guide to Personalized Restaurant Marketing

Lavu

Personalized marketing helps restaurants connect with customers by tailoring offers and experiences to individual preferences. With 62% of consumers leaving brands that fail to personalize experiences , personalized restaurant marketing can increase revenue by 10-30%. Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty.

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What Restaurant Owners Need to Grow: Legal Strategies for Long-Term Success

Modern Restaurant Management

As the restaurant industry continues to evolve in 2025, effective legal strategies are more important than ever for operators aiming to grow and scale their businesses properly. From franchise compliance to mergers and acquisitions (M&A) terms, the right legal frameworks can guide a restaurant company to long-term, sustained success. With over 25 years of experience in legal strategy, risk management and market expansion, I have had the privilege of helping brands navigate these challenges,

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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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How Remodeling Your Floors Can Refresh the Ambiance of Your Restaurant

The Rail

By Tracie Johnson, Contributor Changing the flooring of a restaurant can give its ambiance fresh vitality and transform everyday areas into cozy comfort canvases of design. A modern flooring design improves general dcor, creates a unique eating experience, and shows a dedication to quality. Thoughtful layouts, creative textures, and vivid materials combine to enthrall guests and revitalize the restaurant's character for long-lasting good influence.

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Can We Please Stop Calling Foods ‘Guilt-Free’?

EATER

Shutterstock When brands label their candy, soda, and other snacks guilt-free, its just another way to create shame around eating As an elder millennial, the last six months or so have felt like a flashback to the early 2000s, when the vestiges of the heroin chic 90s still lingered, impossibly low-rise jeans were in, and Nicole Richie was considered the fat one as she starred on The Simple Life alongside her best friend Paris Hilton.

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Restaurant Patio Guide: How to Get More Profit With Outdoor Seating

SpotOn

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Patios can be quite lucrative. However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money.

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Best POS System for Bars in 2025

Lavu

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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‘Coming to Your Restaurant Should be in Everyone’s Feed.’

Modern Restaurant Management

T’s Brunch Bar’s four locations in Metro Atlanta feature dishes with a southern twist and charm, but owner Teneshia Murray had to learn a few lessons before finding the right blend for the elevated brunch concept. The third location started out as an upscale burger bar, but it just wasn’t connecting with the neighborhood so Murray recalibrated. “We are making sure that we keep our food, aesthetic and brand all aligned and consistent,” Murray said. “Now, you wi

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Portillo's plans to try its hand at breakfast

Restaurant Business

The Chicago-based fast casual will start testing a morning menu at select restaurants on April 15.

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The Best Gluten-Free Pastas, According to a Discerning Eater Editor

EATER

Getty Images/iStockphoto As a food editor with gluten intolerance, Ive tried them all and this bucatini, penne, spaghetti, and beyond get top (delicious) marks Gluten-free foods are used to getting a bad rap. Gluten-free pastas have long been pegged as temperamental to cook and prone to mealiness; gluten-free pizza crusts could be too crackery, limp, or dense; gluten-free cookies could sub in for a weak doorstop or crumble at the touch from dryness.

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Do We Still Need High-Quality Menus and Flyers in 2025?

Web Diner

In an era dominated by digital marketing, QR codes, and social media ads, its easy to assume that printed menus and flyers are relics of the past. But heres the reality people still crave tangible, high-quality materials that connect them to an experience. A menu is more than a list of dishes, and a flyer is more than an announcement. They are storytelling tools, designed to captivate, persuade, and enhance how diners engage with your restaurant.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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How to Calculate Food Cost for a Recipe

Sculpture Hospitality

Lets be real, managing food costs isnt the most glamorous part of running a restaurant, but it sure is one of the most important! After all, a perfectly crafted menu is only as good as the numbers behind it.

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Best Practices for Care and Cleaning of Food Prep Equipment

Modern Restaurant Management

When it comes to keeping a restaurant kitchen running smoothly, it’s important to have properly trained staff, reliable procedures and effective communication. It’s also critical to have equipment that is well cared for and cleaned correctly on a regular basis. That includes food prep equipment like mixers, food processors and slicers. Following some best practices for care and cleaning not only helps support the longevity of the equipment, but it also helps ensure staff has equipmen

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Panera's new CEO brings support staff workers back to the office

Restaurant Business

Sales slipped in 2024 for Panera Bread. After officially taking the helm of the fast-casual bakery cafe chain last week, CEO Paul Carbone's first step is to cut back on remote work.

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This Sourdough Starter Warmer Is My Key to Successful Loaves

EATER

Lille Allen/Eater Sourhouses Goldie sourdough starter warmer gives me tangy loaves with envy-inducing crumbs, every single time Long before quarantine baking hit the zeitgeist, I was a kid bouncing stretchy clumps of dough off the kitchen walls (we fondly called them dough boys) while my dad measured hydration levels and doted on his bubbling starter like it was the family pet.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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Poll Results: Where Contract Catering Stands on Digitalisation and Challenges

Apicbase

The pressure is real and shared. During our recent webinar on scaling digital operations in contract catering , we asked 100+ operators where they stand. The result? 82% said theyre working on it but still have a long way to go. Solving Challenges in Contract Catering Not surprising, the pressures are everywhere. But, at least, the priorities are clear to everyone.

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A Guide to Digital Marketing for Restaurants

Restaurant Den

Learn about the essentials of digital marketing for restaurants. SEO, social media, email campaigns, and morelearn how to get more customers in your door. The post A Guide to Digital Marketing for Restaurants first appeared on Restaurant Den. The post A Guide to Digital Marketing for Restaurants appeared first on Restaurant Den.

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Supply Chain Strategy Unpacked: The Struggle to Diversify

Modern Restaurant Management

Every day, businesses face fresh challenges that highlight the urgency of building resilient supply chains. Recent trade tensions combined with foodborne hazards and avian flu impacts have only heightened the need for strong strategies and nimble tactics. It is no surprise that diversification has become the central theme of supply chain strategy. And while the logic behind diversification is sound, the implementation can be far more challenging in practice than it is on paper.

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Here are the finalist nominees for the 2025 James Beard Awards

Restaurant Business

The Los Angeles event marks the final stage of awards, leading up to the star-studded ceremony in Chicago, scheduled for June 16.

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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The Best Things the Eater Staff Bought This Month

EATER

Eater Staff In March, we worshipped a cool Japanese toaster, a confetti-colored cutting board, an addictive snack mix, and a chic Parisian ice cream scoop Welcome to the first installment of Eaters monthly shopping roundtable, in which our editors clink cocktail glasses and dish over the best new fancy snacks , countertop appliances , gadgets, and kitchen decor items that have been improving our lives.

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278. Restaurant Technology Guys Podcast Ep. 278 – Pollo Campero’s Remarkable Journey: Sustainability, Expansion, and a Unique Dining Experience

Restaurant Technology Guys

Welcome to a fascinating exploration of Pollo Campero’s bold strides in expanding their beloved brand across the United States.

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What Makes a Restaurant Family-Friendly? 7 Key Factors Parents Love

The Restaurant Group

Introduction Dining out with kids can be a challenge, but a family-friendly restaurant makes it a breeze. Parents want an experience where their children are welcomed, entertained, and well-fed. Thats why understanding what makes a restaurant family friendly is essential for any restaurant owner looking to attract families. From spacious seating to kids’ activities , offering the right amenities ensures families keep coming back.

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Beer, Burnout, and Building a Business

Modern Restaurant Management

Entrrepreneur, author and Modern Restaurant Management (MRM) magazine contributor John Felico disccuses all things operational in this wide-ranging conversation with Josh Goodman on the PourMyBee r podcast. The founder of Auggie’s Draft Room and author of Drafting a Dream talked about scaling smarter, boosting profitability, burnout, having an exit strategy, and more.

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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!