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A CHEF’S MOMENT

Culinary Cues

It was one of those rare moments at the end of service, nothing pressing on your desk, menus were done, inventories posted, schedules made, and another service in the hopper. This was a moment of peace and relative quiet. The last orders were in the pass and the line team was breaking down their mise en place and beginning to strip and clean their stations.

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The Societal Importance of Taverns, Restaurants, and Bars

Sante

The hub of a community The post The Societal Importance of Taverns, Restaurants, and Bars appeared first on Santé.Food.Wine.Spirits.

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. Instead, these smooth interactions are more likely attributable to soft skills like problem-solving and empathy that allow teams to work together and deliver exceptional service, turning one-time customers into lifelong fans.

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Latinx-Owned Bakeries Are Revamping the Concha

EATER

Beautiful pan dulce | Lille Allen Second-generation bakers are rethinking what pan dulce can be Mayra Sibrian had a deceptively simple goal when she started Pan de la Selva in Seattle. “I wanted to highlight different styles of pan dulce that reflected both my Mexican and Salvadoran backgrounds,” she says. The California native grew up eating conchas and pan dulce with her family, and thought there was a way to blend the traditions of her childhood with the flavors of her Pacific Northwest commu

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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LTO Development: Three Expert Approaches for Restaurants

Wasserstrom

Limited-time offers (LTOs) generate buzz and drive significant traffic to restaurants. Occasionally, they’ll even succeed in creating an entirely new product category. But designing a successful LTO requires a strategic approach. Here, we cover three tactics for crafting LTOs that ignite customer engagement. 1. Sensory Overload Humans are complex experience machines, and successful LTOs go […] The post LTO Development: Three Expert Approaches for Restaurants appeared first on The Official

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The Cheesecake Factory has no plans to sell its smaller brands

Restaurant Business

The casual-dining restaurant operator pushed back against calls from activist investor JCP Investment Management to sell North Italia, Flower Child and Culinary Dropout.

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What Can Growing Businesses Learn from Enterprise Restaurant Loyalty Programs?

Modern Restaurant Management

Loyalty programs are the secret sauce for keeping customers hooked, whether you're a cozy corner café or a massive restaurant chain. It's not just about making customers come back — loyalty programs boost revenue, offer valuable insights about your diners, and give you that extra edge in today’s super-competitive market. In a world where third-party delivery apps dominate, securing customer loyalty through personalized rewards and direct communication is the equivalent o

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Why Starbucks Doesn’t Hit Like It Used To

EATER

Beata Zawrzel/NurPhoto via Getty Images New CEO Brian Niccol is hoping customers will fall back in love with the coffee chain. Here’s why they fell out of love in the first place. I used to be a near-daily Starbucks drinker. In my early 20s, I commuted to work and stopped at the coffee behemoth almost every morning for an iced caramel latte and a breakfast sandwich.

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How to Calculate Restaurant Labour Cost, and Efficiently Manage It

Sculpture Hospitality

Running a restaurant is like conducting an orchestra. Every single piece of your business needs to be perfectly in tune to ensure your venture has long-term profitability.

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Advertising fails to deliver the usual sales pop for Portillo's

Restaurant Business

Traffic at the fast-casual chain fell 3.5% in the most recent quarter, but management is banking on a sales rebound from kiosks and unit growth.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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258. Restaurant Technology Guys Podcast Ep. 258 – Innovating the Dining Experience: How Technology is Transforming Blaze Pizza

Restaurant Technology Guys

In today’s ever-evolving restaurant industry, staying ahead of the curve requires not only maintaining excellent food quality but also enhancing operational efficiency and guest experience with cutting-edge technology. A noteworthy example of this transformation is Blaze Pizza, a brand that has significantly evolved its operations, spearheaded by its CTO, Chris Demery.

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Moving Beyond Hourly Wages Toward Supporting Employees as Whole Individuals

Modern Restaurant Management

Staffing and retention is often cited as a main pain point by restaurant operators. So what can they do to compete for talent, hire effectively and retain staff in the long-term? One industry insiders says pay increases are just part of the package as operators are increasingly leveraging benefits to differentiate themselves. "Our compensation data indicates a shift towards more comprehensive benefits and total compensation packages, moving beyond traditional hourly wages and annual salaries

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Martha Stewart Has 99 Books. Do People Collect Them?

EATER

Lille Allen/Eater Martha is an icon, but that doesn’t necessarily translate to a hot market for her many books In March, the TikTok creator Meredith Hayden, better known as Wishbone Kitchen, uploaded a video about her tedious and costly experience trying to track down a copy of Martha Stewart’s Entertaining , the food and lifestyle mogul’s first book, published in 1982.

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How to calculate food cost percentage in your restaurant (with a free food cost calculator)

Open for Business

Ask any restaurant owner about their biggest headache, and food costs are bound to come up. It’s a constant juggling act, one that requires balancing quality ingredients with profit margins while keeping diners happy. But getting a handle on your food costs doesn’t have to be a nightmare. In this guide, we cover everything you need to know about breaking down food costs to give you more control over your restaurant.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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TGI Fridays files for Chapter 11 bankruptcy

Restaurant Business

The casual-dining chain blamed COVID-19 and its capital structure for its financial troubles. Its restaurants will continue operating as it works to restructure.

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How to Negotiate with Restaurant Suppliers

ChowNow

Negotiating with suppliers can feel like a never-ending battle for restaurant owners. You’re juggling food costs, quality standards, and timely deliveries, all while trying to keep your menu profitable and your customers happy. But with the stakes so high, you can’t afford to lose out on better pricing or better terms. Successful negotiations can be the difference between staying in the black and losing profit.

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The Value Shift Across the Globe

Modern Restaurant Management

The entire foodservice industry is being reshaped due to a global shift in consumer behavior prioritizing value, quality, and flexibility, according to the latest Circana™ research that found value-based deals are driving 54 billion global foodservice visits annually. "Value is a broader tent than price, but price is an important value platform when consumers are faced with high inflation or a personal economic situation such as a job loss," Tim Fires, president of global foodservi

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The Best Hacks Eater Editors Have Learned From Martha Stewart

EATER

Lille Allen/Eater Who else would think of roasting a turkey in parchment paper or turning a grape into a cream cheese vessel? It’s hard to imagine a recipe that Martha Stewart hasn’t made her own. After decades of publishing cookbook after cookbook, she has put her stamp on the quotidian realities of microwave cooking and the grandeur of weddings, multiple ways to make cheesecake , and her family recipe for pierogi.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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7 ways to increase restaurant table turnover rate without sacrificing guest experience

Open for Business

Your table turnover rate is an important factor in understanding how your restaurant works. But improving it without compromising the guest experience can be challenging. How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? That’s the purpose of this guide, which features seven ways to increase restaurant table turnover rate without sacrificing the guest experience. 1) Optimize you

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Innovation is great, until it isn't

Restaurant Business

The Bottom Line: Starbucks pushed through products recently while skipping its traditional testing processes, even as the coffee shop giant was working to improve operations. Those ideas are contradictory.

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New from Zenput: Scaling Personalization with Attributes and Calendar Events

Crunchtime

If you have stores that open or close at different hours, have unique weekly rushes, or are closed on certain days – how you assign tasks and critical operations work can be a big challenge. Although brands mostly strive for standardization across locations, a store inside an airport may have different hours of operation, while a store next to a baseball stadium may have unique expected “rush” times.

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The Onion Recall that Impacted McDonald’s Illustrates the Importance of Working as a Supply Chain

Modern Restaurant Management

McDonald’s Quarter Pounders were temporarily removed from the menu across 13 states due to E. coli contamination , likely from onions used on the burgers. This widespread foodborne illness outbreak has killed at least one person and sickened 75 others , with cases expected to rise. Investigators suspect that the contaminated onions came from Taylor Farms, a supplier for McDonald’s and other restaurants.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Actually, Candy Corn Is Great

EATER

Dan Kosmayer/Shutterstock The reviled Halloween treat, which has deep roots in American history, should have a better rep Much like the word “moist” and the music of Nickelback, candy corn is a thing that’s cool to hate. In an article titled “ Candy Corn Is Garbage ,” Deadspin points to “hobos, serial murderers, and Satan” as the only people who like candy corn; The Takeout, also driven to invoke the devil to describe candy in a candy corn debate, calls it “ Satan’s earwax ”; Buzzfeed, combining

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Restaurant data analytics: Personalizing guest experiences through reservation data

Open for Business

Your reservation system is a goldmine of information just waiting to be tapped. Every time a guest books a table, you’re collecting data that can help you create a more personalized experience. But many restaurants let this valuable resource go to waste. If you want to make more out of your restaurant analytics and wow diners on a whole other level, this guide has all you need to know.

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Red Lobster hires Maggiano's exec Larry Konecny as COO

Restaurant Business

The operations expert is the casual-dining seafood chain’s third leadership hire in as many weeks as it embarks on its post-bankruptcy comeback.

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Donuts and Beer: A Pairing Guide

Bottleneck Management

Donuts and Beer: A Pairing Guide Let’s talk about two of life’s simple pleasures, beer and donuts. Some of our favorite breweries have come up with perfect pairings that bring these two together in the most delicious way possible. Here’s what they recommend. Maplewood Brewing Co. – Fat Pug & Boston Cream Donut Adam Smith at Maplewood Brewing knows how to match a classic.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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TGI Fridays Files Voluntary Chapter 11

Modern Restaurant Management

TGI Fridays Inc. filed voluntary petitions under Chapter 11 of the U.S. Bankruptcy Code in the Northern District of Texas on November 2. In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The next steps announced today are di

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How Martha Moments Creator Andrew Ritchie Built a Martha Stewart Community

EATER

Lille Allen Going all the way back to the days of SaveMartha.com , Ritchie has just wanted to have a space to appreciate Martha’s magic If you’re a Martha Stewart superfan, there’s a good chance you might know who Andrew Ritchie is. And if not, you’ve probably crossed paths at least once with his labor of love, Martha Moments. What started as a blog in 2006 expanded its social media presence a decade later.

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Tech Innovations that Simplify Restaurant Relocation

The Rail

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable.

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Applebee's franchisee closes 8 restaurants in Kansas City area

Restaurant Business

Applebee's President Tony Moralejo said the operator was struggling financially. The closures leave the brand’s former hometown with two Applebee’s.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a