Trending Articles

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‘Marketing Doesn’t Stop at Getting Customers in the Door’

Modern Restaurant Management

Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine. “Restaurants need to think beyond just serving

Marketing 275
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Spring HVAC Maintenance: A Smart Investment for Restaurants

Goliath Consulting

As the chill of winter fades and patio season returns, restaurant owners have a prime opportunity to prepare their HVAC systems for the demands of spring. With rising temperatures, fluctuating humidity, and increased allergens in the air, a neglected HVAC system can impact both guest experience and operational costs. Instead of waiting for issues to arise, a proactive maintenance approach can prevent costly repairs, improve energy efficiency, and ensure diners stay comfortable throughout the sea

Allergens 221
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Where Did That Viral Carrot Salad Really Come From?

EATER

@ dzaslavsky Screenshot via TikTok The story behind the salad, or morkovcha, is one of Korean culinary innovation, forcible exile, and a violent dictatorship Last winter, a Ukrainian American wellness and lifestyle influencer named Danielle Zaslavsky posted a TikTok of herself slurping a grated carrot salad straight from a frosty mason jar. In the video, she eats with gusto, praising the salads salt and tang while she audibly crunches away.

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How to Find the Target Market for Your Restaurant

ChowNow

Every successful restaurant has one thing in common: they know exactly who they are serving. Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one.

Marketing 195
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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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THE NEXT BRILLIANT IDEA

Culinary Cues

I was scrolling through Instagram this morning and came across a post about a sourdough hotel in Sweden where people can leave their sourdough starters to be cared for while they are on vacation. My first reaction was to chuckle at something that seemed a bit nave. I mean how large is the audience for this service? But then I put aside my initial reaction and realized that what we sometimes discount can open the door for something that just might be the right product, at the right time, in the r

Hotels 234
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From Restaurant GM to Multi-Unit Leader: Why These Promotions Often Fail—and How to Fix It

Modern Restaurant Management

In the restaurant industry, moving from General Manager (GM) to Multi-Unit Leader (MUL)—whether as a District Manager, Area Manager, or Regional Director—is usually seen as a natural career progression. After all, a high-performing GM has already mastered running a restaurant, hitting numbers, developing teams, and managing day-to-day operations, so giving them more locations should be a win.

Coaching 251

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How Food Delivery Aggregators Help Restaurants Grow and Streamline Operations

ChowNow

Is your delivery operation disorganized? Do orders get lost in the shuffle between different platforms? Is your staff struggling to juggle multiple tablets, leading to slower service and mistakes? If managing food delivery feels more like a headache than a revenue stream, youre not alone. With 52% of consumers saying that ordering out is essential to their lifestyle, every restaurant that wants to stay competitive must offer delivery.

Delivery 195
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Creative Ways to Announce Your Restaurant's Move to Build Excitement

The Rail

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. Whether youre moving to a bigger space, a more strategic location, or a trendier neighborhood, the way you announce your restaurant's move can shape how customers respond to the change. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.

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How Online Food Ordering Transforms Restaurants: Key Benefits Explained

The Restaurant Group

Introduction Hey there, fellow food enthusiast! Ever noticed how ordering your favorite meal has become as easy as pie? That’s the magic of online food ordering systems. They’ve not only spiced up our dining experiences but also served up a platter of benefits for restaurants. Let’s dig into how these systems are changing the game.

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Leveling the Playing Field: Technology Gives Small Restaurants Big-Brand Advantages

Modern Restaurant Management

We’ve all heard the statistics surrounding restaurant closures, from the 50 percent failure rate in the first five years to watching restaurant store-fronts change over year to year. The landscape is only getting more difficult, as evidenced by name brands like TGI Fridays and Red Lobster closing locations around the country. With the rising costs of goods, consumers growing more conscious of spending habits, and private equity-backed brands popping up in communities large and small, mom-a

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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You Should Really Be Watching Food Network’s ‘Tournament of Champions’

EATER

In this underrated show, Guy Fieri hosts a top-tier bracket of chefs who battle it out for the coveted title For a long time, Chopped was my comfort TV show of choice. The bite-sized segments and wild card elements kept the show entertaining, not to mention the celebrity judges and their quirks. (If you still havent learned not to serve Scott Conant raw red onions 61 seasons in, you deserve to be chopped.

Food 278
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5 Common Operational Inefficiencies in Restaurants (And How to Fix Them)

ChowNow

Every restaurant faces operational challengeseven with a great menu and a talented team, bottlenecks can slow service, frustrate customers, and cut into profits. A single missteplike a delayed order or a system glitchcan throw off an entire shift. Staff scramble, customers grow impatient, and suddenly, a busy night turns into chaos. Instead of focusing on growth, restaurant operators spend their time fixing problems that shouldnt exist in the first place.

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Top 7 Benefits of Multilingual Menus for Restaurants

Lavu

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing. With menus tailored to multiple languages, restaurants can increase efficiency, reduce errors, and boost sales by providing a personalized experience for diners.

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Starbucks taps new tech to help with order timing

Restaurant Business

The coffee chain is hiring the team behind Empower Delivery, the software company founded by Starbucks new chief development officer, Meredith Sandland.

Ordering 237
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Yelp Report: Breakfast’s Booming and Value’s Valuable

Modern Restaurant Management

Value-driven dining and a growing interest in regional brands are two trends uncovered in Yelp's 2025 Fastest Growing Brand s report. Among the report highlights are: Fast food and value-driven restaurants are thriving—McDonald’s (#25), Taco Bell (#33), and Popeyes (#11) are among the brands seeing significant consumer interest growth.' Breakfast is booming—coffee and bakery brands saw the highest search growth with breakfast and brunch searches up 142 percent year-over

2024 221
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The Best Toaster Ovens (for Making Everything From Roast Chicken to, Well, Toast)

EATER

I tested five of the most high-tech toaster ovens on the market. and honestly, theyre all pretty amazing. But which one is right for you? Toaster oven technology has never been more advanced or effective. The modern toaster oven heats up fast, stays consistently hot and temperature-controlled, and is perfectly proportioned and feature-designed for solo apartment-dwellers or couples who share smaller spaces, although some models also cater to those with families (i.e., theyre tater-tot ready).

Uniforms 222
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Why Every Restaurant Needs Menu Management Software

ChowNow

Keeping menus updated across various online ordering systems and third-party delivery apps can feel like a never-ending game of catch-up. Manually updating menus across multiple online ordering channels is tedious, time-consuming, and prone to mistakes. Instead of constantly playing defence with menu updates, imagine a centralized system that allows you to make menu changes instantly across every delivery app and direct ordering platform.

Menu 195
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How to Use Customer Data for Smarter Restaurant Menu Design

Lavu

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. By analyzing ordering patterns, sales trends, and customer preferences using the POS systems System, they can make data-driven decisions to optimize menu offerings, highlight popular dishes, and introduce profitable items.

Design 78
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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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AI is coming for your Taco Bell drive-thru

Restaurant Business

The Week in Restaurants: This weeks restaurant news podcast features a discussion on Yum Brands Nvidia deal, Olive Gardens strong March and Luckin Coffees rapid growth. Also more on the Wonder deal for Tastemade.

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Scaling Success: How to Leverage a POS System for Restaurant Expansion

Modern Restaurant Management

Every restaurant owner is familiar with a POS system and knows how essential a strong system is to every aspect of restaurant operations and management. However, for restaurant owners looking to expand their operations, a POS system can help reduce some of the stress and questions associated with doing so. A strong POS system can streamline operations, inventory and menu management, assist with staffing shortages and scheduling conflicts, as well as assist with sorting through data and sales pat

POS 221
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Keith Lee Knows Opening His Own Restaurant Will Be Tough

EATER

Keith Lee, the internets most famous food critic. | Photo by Renee Dominguez/SXSW Conference & Festivals via Getty Images The TikTok food critic has spent the last few years advocating for independent restaurants, most recently in a partnership with Toast. He also hopes to open his own someday. At this point, theres no denying that Keith Lee is among the countrys most influential food critics.

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Why Takeout Is the Key to Restaurant Success (And How to Use It to Build Customer Loyalty)

ChowNow

Takeout now plays a bigger role in restaurant operations than ever before. With 52% of diners saying that ordering takeout is essential to their lifestyle, its no longer just an optionits an opportunity. But getting customers to order once isnt enough. Repeat business is what drives real growth, yet many restaurants struggle to keep takeout diners coming back.

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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Is Your Restaurant Ready for RRP Success?

Wasserstrom

For restaurants, the leap to retail-ready products (RRPs) bottled sauces, frozen entrees, pre-packaged desserts is a chance to leverage brand equity and culinary prowess in a whole new market. But navigating this transition demands more than a catchy label; it requires a laser-focused assessment of readiness and a strategic deployment of resources.

Retail 93
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&pizza launches franchising push, including sale of most company units

Restaurant Business

After a year of re-energizing marketing, simplifying operations and closing 13 restaurants, the 46-unit fast-casual pizza chain now hopes to reach 300 mostly franchised units by 2030.

Franchise 243
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This is Slowing Down Your Restaurant Growth — And How to Fix It

Modern Restaurant Management

Growing a restaurant or catering business is no small feat. The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. If your catering business isn’t growing as fast as you’d like, you might be facing some common roadblocks. Below are three key factors that could be hindering your growth and offer practical solutions to overcome them.

Catering 221
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Book Dinner and a Room at Paris’s Best Hotel Restaurants

EATER

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. In a cosmopolitan culinary capital like Paris , they tend to attract a dynamic mix of locals from around the corner and visitors from around the world.

Hotels 147
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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

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Guide to Menu Pricing: What is the Average Markup in Restaurants?

SpotOn

Menu pricing is a delicate dance. It requires accurate data on food costs, total sales, overhead costs, labor costs, and all the many costs in between. You need to know what your competitors are charging and gauge the boundaries of what guests will pay for the dining experience. Just when you've found the ideal menu item price, the cost of eggs skyrockets and you're back to square one.

Pricing 52
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Why ‘Hyperlocal’ is the Future of Restaurant Marketing

Restaurant Engine

Concentrate on hyperlocal marketing strategies to reach your target customer. How can your restaurant stand out in the middle of so much digital noise? Not only are you competing with chain restaurants and their massive advertising budgets, but youre also competing against local restaurants on social media platforms and with their own pay-per-click budgets.

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The RATIONAL iHexagon brings microwave technology into a new era

Restaurant Business

Unlike microwaves of the past, the iHexagon doesnt use microwave technology at all times.

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Talkin’ Tacos, Scaling Up, Optimization, and Loyalty

Modern Restaurant Management

Adam Guild of Owner speaks withMo Farraj, co-founder of Talkin’ Tacos about scaling a restaurant business, menu and labor optimization, loyalty, marketing and more.Farraj has grown from one location to 22 in just fouryears, along with his co-founder Omar Al-Massalkhi.

Menu 221
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!